The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Hello, why only 3 stars? PROMO: 3 boxes/sleeves purchased = 1 free! I'm still looking for where the 4th one is!!!!!!!
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Response from clip-zip.com
Hello, Did you really put 4 products in the cart for it to be deducted? Feel free to get back to us to resolve this issue.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2024
very effective, thank you
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Response from clip-zip.com
very effective, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2024
Installed quickly, easily. In my case, the small spike that serves as a "brake" was unnecessary and annoying. I cut it off and everything is perfectly fine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2024
was unnecessary and annoying. I cut it off and everything is perfectly fine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2024
brake
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2024
Installed quickly, easily. In my case, the small spike that serves as a
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2024
Perfect a bit expensive for a single slider but works very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2024
Perfect a bit expensive for a single slider but works very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2024
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2024
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2024
Company that calls back its customers and immediately addresses after-sales issues, very professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2024
Company that calls back its customers and immediately addresses after-sales issues, very professional.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2024
Hello,
Two unusable zippers. Broken. It should allow the insertion of attachments in your questionnaire to attach photos. Thank you.
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Response from clip-zip.com
Hello, did you contact our after-sales service to replace the broken products? You can reach us by email with the photos, and our form is also available where you can attach photos.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2024
Hello,
Two unusable zippers. Broken. It should allow the insertion of attachments in your questionnaire to attach photos. Thank you.
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Response from clip-zip.com
Hello, did you contact our after-sales service to replace the broken products? You can reach us by email with the photos, and our form is also available where you can attach photos.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2024
Very good for repairs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2024
Very good for repairs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2024
Perfect! The zipper slider is easy to attach and makes a robust impression. It also has a pin that locks the zipper when folded down: very good! And: fast delivery! I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2024
Perfect! The zipper slider is easy to attach and makes a robust impression. It also has a pin that locks the zipper when folded down: very good! And: fast delivery! I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2024
Perfect site to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2024
Perfect site to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2024
Perfect.
Product as described, fast delivery and exchange, very pleasant communication.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2024
Perfect.
Product as described, fast delivery and exchange, very pleasant communication.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
Great. So happy to have repaired my jacket so quickly. I have a new order in progress.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
Wonderful. So happy to have repaired my jacket so quickly. I have a new order in progress.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/12/2023
Following an order error, I returned a slider that didn't fit and then received a new slider that does fit. In the exchange, it was supposed to be free shipping and this was confirmed to me by email by an employee who seemed shocked that I had to pay shipping fees again to receive the new slider. He informed me by email that he was addressing the problem immediately but without results since December 22!!!! After a first order, my trust in the company Clip&Zip has been significantly shaken. I specify that it is not the amount owed that matters, but the credibility and the principle of honesty of the company that disappointed me!
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Response from clip-zip.com
Hello, We are sorry for this inconvenience, indeed the shipping costs during an exchange are free! You should have been credited back to your card on 12/26/2023. We will take the necessary steps very quickly and we apologize for this.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/12/2023
Following an order error, I returned a slider that didn't fit and then received a new slider that does fit. In the exchange, it was supposed to be free shipping and this was confirmed to me by email by an employee who seemed shocked that I had to pay shipping fees again to receive the new slider. He informed me by email that he was addressing the problem immediately but without results since December 22!!!! After a first order, my trust in the company Clip&Zip has been significantly shaken. I specify that it is not the amount owed that matters, but the credibility and the principle of honesty of the company that disappointed me!
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Response from clip-zip.com
Hello, We are sorry for this inconvenience, indeed the shipping costs during an exchange are free! You should have been credited back to your card on 12/26/2023. We will take the necessary steps very quickly and we apologize for this.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2024
Good product, meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2024
Good product, meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2024
Perfect!! Listening!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2024
Perfect!! Listening!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2024
A super responsive team. Really well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2024
A super responsive team. Really well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2024
Fast, efficient, perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2024
Fast, efficient, perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2024
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2024
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2024
A big thank you for the phone welcome, the responsiveness, and the assistance before placing the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2024
A big thank you for the phone welcome, the responsiveness, and the assistance before placing the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2024
Quick exchange.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2024
Quick exchange.
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