The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
My order will be delivered very quickly but the sleeve system does not work at all. After tightening the sleeve, it gets stuck in the case. The repair did not work, I had to replace the zipper
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/12/2022
the delivery is very mediocre, transaction made on December 6, 2022 and to this day December 21, 2022, no news from them nor the order, after having sent them an email
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/12/2022
3 messages sent since receiving my order and still no response from them. They sent me the wrong reference.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/12/2022
The given indications do not match, I chose a recommended product for jeans and the product does not match. Very disappointed, especially since I could still use my pants before.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2022
Tested on a jacket zipper: no difference. Does not repair a defective zipper at all.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/12/2022
Dear Sir/Madam, I just received your package and I am very disappointed because the sliders do not work at all. When you try to open them they are stuck to the point that the first one I tried broke immediately. I hope to be able to return them because I don't even dare to try the others. Thank you. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2022
I had high hopes for this clip, ordered for a semi-leather coat. The measurements were well taken and I followed your recommendations for the size to choose for this type of clothing. I was able to put the clip on without any difficulty, but it does not work on the zipper, it forces too much and gets stuck. Impossible to use it, I am very disappointed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2022
The merchandise has not arrived yet
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/10/2022
Hello, I ordered zips twice to repair my aunt, it doesn't work can you refund me? Thank you very much.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/11/2022
It doesn't work and yet these are the right dimensions almost 8€ lost!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/10/2022
Delivery within the announced deadlines but non-compliant delivery (missing half) and no explanation provided despite an email from me to customer service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/10/2022
I am sorry, I ordered a 5B plastic zip and received a metal one, I returned it and still haven't received it, yet it is settled... Best regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/09/2022
I am missing half of my delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/06/2022
Regarding my order VBVMUOLJB, I never received it and despite my 2 follow-ups by email, I never received a response from clip & zip.
Really very unhappy with the service. So very bad and not recommendable
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/06/2022
Product not received, no response to my complaint email.
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Response from clip-zip.com
Hello, I am sorry to hear that you did not receive a response, can you send me an email at my address: [email protected]?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/06/2022
Hello,
The clip does not work, it does not open, even with the provided tab and by following the very brief manual. Broken after many attempts. All in the trash.
Bad product.
Best regards
EC
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/05/2022
Easy navigation, fast delivery, only one issue this accessory did not work for long
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/04/2022
Hello, My plastic closure is 5 mm wide, so I ordered accordingly. The receiving box in place is 7.5 mm wide; I received a set whose receiving box is 5 mm wide, so impossible to repair...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/03/2022
Once placed on a YKK zipper, the zipper opens the teeth spread on the jacket. As for the pocket, it is easy to place one side of the slider but impossible to start the second side
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/03/2022
Received the wrong color for leather repair, I tried to contact customer service by email and Messenger, no response. Very disappointed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/01/2022
The clip disintegrated during assembly, it started with the small red wedge (broken during insertion into the clip to open it), then the clip during opening (it is made in 3 parts) I made a complaint, but never received a response. Run away from this product, as you are throwing your money away.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/03/2022
Doesn't work, yet it's the right format, not made for boot closures
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/03/2022
Missing orange opening wedge in the envelope! After opening with makeshift means, the slider doesn't work because the core of the slider is way too wide, unusable!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/02/2022
useless purchase...the slider does not work!
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Response from clip-zip.com
Hello,
It may not be the right reference, would you like us to help you find a solution?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/02/2022
Out of the 2 sliders received, one is broken, which is quite regrettable.
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Response from clip-zip.com
Hello,
You can request a replacement from Customer Service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/02/2022
the item breaks during installation handling
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Response from clip-zip.com
Hello,
You can request a replacement from Customer Service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/02/2022
I requested plastic parts and received alloy parts
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/01/2022
nothing works, except for the sliders, the rest is just a toy gadget for children (the kind made in China); the fixing mode breaks at the slightest pressure and it is impossible to smooth them on the fabric of the closure.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2022
The package has not yet arrived and the store is not taking care of me. Horrible, ignoring
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/01/2022
I will try to trust you, I just ordered 2 sliders, if you are correct you could add 1 to replace the defective one received. Thank you in advance
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2022
Missing part of the order. I will make a complaint about the stop sleeves that were not in the package
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2022
Very disappointed
The clip broke on the first try!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2022
At the moment I click to pay, I realize that I did not select the right item... mea culpa. I immediately contact the seller via the site and explain my mistake. No response from the seller and of course the wrong item arrives a few days later... I return the item... but no news from the seller... nor my refund.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2022
I am disappointed with my order, I barely tightened the sleeve which broke.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/01/2022
It didn't work and the clip broke in two.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/12/2021
Despite the good ratings of the requested product, it does not work at all.
Moreover, it is impossible to reach customer service by phone.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/12/2021
I received the ordered slider within a very short time. A lot of difficulty opening it, by the way, the plastic wedge provided is too light and broke. Once installed on the zipper, great difficulty maneuvering the zipper and then the slider broke in two.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/12/2021
It has been four days since I placed my order and I have not received the product
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Response from clip-zip.com
Hello,
You clicked on the green letter shipping method, it was clearly specified that it could take up to 14 days, therefore the delay is not alarming.
Best regards,
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2021
Never received
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Response from clip-zip.com
Hello,
This is not normal indeed, you can contact customer service to remedy this problem!
Have a nice day,
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/11/2021
Order and delivery good, but defective item,
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Response from clip-zip.com
Hello,
You can contact customer service to explain your problem, we are at your disposal at this email address: [email protected]
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