English 
A
Rating: 1 out of 5
It doesn't work and yet these are the right dimensions almost 8€ lost!
Translated reviews
Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
1 star review
Reset filtersA
Rating: 1 out of 5
Delivery within the announced deadlines but non-compliant delivery (missing half) and no explanation provided despite an email from me to customer service
Translated reviews
A
Rating: 1 out of 5
I am sorry, I ordered a 5B plastic zip and received a metal one, I returned it and still haven't received it, yet it is settled... Best regards
Translated reviews
A
Rating: 1 out of 5
I am missing half of my delivery
Translated reviews
A
Rating: 1 out of 5
Regarding my order VBVMUOLJB, I never received it and despite my 2 follow-ups by email, I never received a response from clip & zip.
Really very unhappy with the service. So very bad and not recommendable
Translated reviews
Really very unhappy with the service. So very bad and not recommendable
A
Rating: 1 out of 5
Product not received, no response to my complaint email.
Translated reviews
Response from clip-zip.com
Hello, I am sorry to hear that you did not receive a response, can you send me an email at my address: [email protected]?
A
Rating: 1 out of 5
Hello,
The clip does not work, it does not open, even with the provided tab and by following the very brief manual. Broken after many attempts. All in the trash.
Bad product.
Best regards
EC
Translated reviews
The clip does not work, it does not open, even with the provided tab and by following the very brief manual. Broken after many attempts. All in the trash.
Bad product.
Best regards
EC
A
Rating: 1 out of 5
Easy navigation, fast delivery, only one issue this accessory did not work for long
Translated reviews
A
Rating: 1 out of 5
Hello, My plastic closure is 5 mm wide, so I ordered accordingly. The receiving box in place is 7.5 mm wide; I received a set whose receiving box is 5 mm wide, so impossible to repair...
Translated reviews
A
Rating: 1 out of 5
Once placed on a YKK zipper, the zipper opens the teeth spread on the jacket. As for the pocket, it is easy to place one side of the slider but impossible to start the second side
Translated reviews
A
Rating: 1 out of 5
Received the wrong color for leather repair, I tried to contact customer service by email and Messenger, no response. Very disappointed.
Translated reviews
A
Rating: 1 out of 5
The clip disintegrated during assembly, it started with the small red wedge (broken during insertion into the clip to open it), then the clip during opening (it is made in 3 parts) I made a complaint, but never received a response. Run away from this product, as you are throwing your money away.
Translated reviews
A
Rating: 1 out of 5
Doesn't work, yet it's the right format, not made for boot closures
Translated reviews
A
Rating: 1 out of 5
Missing orange opening wedge in the envelope! After opening with makeshift means, the slider doesn't work because the core of the slider is way too wide, unusable!
Translated reviews
A
Rating: 1 out of 5
useless purchase...the slider does not work!
Translated reviews
Response from clip-zip.com
Hello,
It may not be the right reference, would you like us to help you find a solution?
It may not be the right reference, would you like us to help you find a solution?
A
Rating: 1 out of 5
Out of the 2 sliders received, one is broken, which is quite regrettable.
Translated reviews
Response from clip-zip.com
Hello,
You can request a replacement from Customer Service.
You can request a replacement from Customer Service.
A
Rating: 1 out of 5
the item breaks during installation handling
Translated reviews
Response from clip-zip.com
Hello,
You can request a replacement from Customer Service.
You can request a replacement from Customer Service.
A
Rating: 1 out of 5
I requested plastic parts and received alloy parts
Translated reviews
A
Rating: 1 out of 5
nothing works, except for the sliders, the rest is just a toy gadget for children (the kind made in China); the fixing mode breaks at the slightest pressure and it is impossible to smooth them on the fabric of the closure.
Translated reviews
A
Rating: 1 out of 5
The package has not yet arrived and the store is not taking care of me. Horrible, ignoring
Translated reviews
A
Rating: 1 out of 5
I will try to trust you, I just ordered 2 sliders, if you are correct you could add 1 to replace the defective one received. Thank you in advance
Translated reviews
A
Rating: 1 out of 5
Missing part of the order. I will make a complaint about the stop sleeves that were not in the package
Translated reviews
A
Rating: 1 out of 5
Very disappointed
The clip broke on the first try!
Translated reviews
The clip broke on the first try!
A
Rating: 1 out of 5
At the moment I click to pay, I realize that I did not select the right item... mea culpa. I immediately contact the seller via the site and explain my mistake. No response from the seller and of course the wrong item arrives a few days later... I return the item... but no news from the seller... nor my refund.
Translated reviews
A
Rating: 1 out of 5
I am disappointed with my order, I barely tightened the sleeve which broke.
Translated reviews
A
Rating: 1 out of 5
It didn't work and the clip broke in two.
Translated reviews
A
Rating: 1 out of 5
Despite the good ratings of the requested product, it does not work at all.
Moreover, it is impossible to reach customer service by phone.
Translated reviews
Moreover, it is impossible to reach customer service by phone.
A
Rating: 1 out of 5
I received the ordered slider within a very short time. A lot of difficulty opening it, by the way, the plastic wedge provided is too light and broke. Once installed on the zipper, great difficulty maneuvering the zipper and then the slider broke in two.
Translated reviews
A
Rating: 1 out of 5
It has been four days since I placed my order and I have not received the product
Translated reviews
Response from clip-zip.com
Hello,
You clicked on the green letter shipping method, it was clearly specified that it could take up to 14 days, therefore the delay is not alarming.
Best regards,
You clicked on the green letter shipping method, it was clearly specified that it could take up to 14 days, therefore the delay is not alarming.
Best regards,
A
Rating: 1 out of 5
Never received
Translated reviews
Response from clip-zip.com
Hello,
This is not normal indeed, you can contact customer service to remedy this problem!
Have a nice day,
This is not normal indeed, you can contact customer service to remedy this problem!
Have a nice day,
A
Rating: 1 out of 5
Order and delivery good, but defective item,
Translated reviews
Response from clip-zip.com
Hello,
You can contact customer service to explain your problem, we are at your disposal at this email address: [email protected]
You can contact customer service to explain your problem, we are at your disposal at this email address: [email protected]
A
Rating: 1 out of 5
impossible to open these sliders without destroying them. Useless items
Translated reviews
Response from clip-zip.com
Hello,
Don't hesitate to contact customer service by email to find a solution!
Don't hesitate to contact customer service by email to find a solution!
A
Rating: 1 out of 5
Very expensive for very average products, very difficult to use / implement
Translated reviews
A
Rating: 1 out of 5
None works like a real slider. Useless purchase
Translated reviews
A
Rating: 1 out of 5
I am disappointed, I chose the right size but it is too small
Translated reviews
A
Rating: 1 out of 5
The products are not great but given the price I am not surprised total scam
Translated reviews
A
Rating: 1 out of 5
Not delivered on time.
Translated reviews
A
Rating: 1 out of 5
I have nothing to say about the guide, I found my happiness. Delivery was also quite fast (5 days). However, I am not satisfied with the product as it does not clip properly and does not stay closed on the zipper of my jacket. Indeed, it does not stay closed and opens systematically. So unusable. If I hold it pinched between my fingers, the zipper works. Too bad.
Translated reviews
A
Rating: 1 out of 5
The instructions for finding a slider of the right size are misleading. Particularly regarding size 3CB which is described as corresponding to "a zipper of a wallet", the delivered slider is actually larger and therefore useless.
Translated reviews
A
Rating: 1 out of 5
-Difficult to find information on sleeve/slider sizes.
-Return policy too cumbersome compared to the purchase value of the products
- the purchased product did not allow me to carry out the expected zipper repair (zipper did not engage (well)).
Translated reviews
-Return policy too cumbersome compared to the purchase value of the products
- the purchased product did not allow me to carry out the expected zipper repair (zipper did not engage (well)).