The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
I returned my order and asked for the same item in a smaller size. Not only have I received no news, but I have received nothing. I find the shipping very long. still nothing received on 14/02/2017.??? Since mid-January!
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Response from clip-zip.com
Hello, thank you for your order. We are sorry for this delay which surprises us, we are looking into it with customer service and will get back to you as soon as possible.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/01/2017
It's not made for children, they can't pull up the zipper, for us it's money wasted, forced to change the zipper, so double expense
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Response from clip-zip.com
If the Zlideon slider is difficult to handle, it may be wise to lubricate the zipper with soap or with our maintenance gel: https://www.boutique-zlideon.fr/curseurs-zlideon/16-gel-d-entretien.html
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/01/2017
I measured precisely as indicated on the site the size of the closure and the clip was still too small, result I spent 9€ for nothing
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Response from clip-zip.com
No problem, you can return your product. More information on this page: https://www.boutique-zlideon.fr/content/11-retourner-un-produit
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/01/2017
Dimension problem yet taken according to the instructions appearing on the site. So very expensive for a slider that does not correspond....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/01/2017
doesn't work
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Response from clip-zip.com
Do not hesitate to consult our help page and the video for more information:
https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/12/2016
The first one ordered (4C) was too small. No need to return it, given the time lost going to the post office and the related costs. So I ordered a larger one (5C). I will skip the fact that to get one, I had to change color. Upon opening, the plastic tabs bent. Once opened, the slider had a bent appearance. No way to close it again. So, 20€ spent and a garment still unusable.
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2016
Very expensive! Very long delay due to stock shortage! We are asked to measure a closed zipper (unless we have to buy again, it means it is broken and therefore probably open!!!) Shipping costs are overpriced!
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Response from clip-zip.com
Thank you for your order. We are sorry for our stock shortages on certain products at the end of this year, we had more sales than expected. The prices of our products are in line with their quality. To help you with the use of your Zlideon slider, feel free to consult the page on our site: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/03/2016
when you take the measurement on the zipper and the slider doesn't work, you can't give a good rating
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Response from clip-zip.com
Sorry for this bad shopping experience. Don't hesitate to contact our customer service for more information in choosing your Zlideon slider.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/11/2016
I am still waiting for a response to my request sent by email
Very disappointed
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Response from clip-zip.com
Hello, it may be that your email was filtered as spam or that it was forgotten by one of our customer service agents. Please excuse us, I suggest you renew your request by email ([email protected]) hoping to satisfy you as best as possible.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/06/2016
The material does not open and customer service does not respond
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Response from clip-zip.com
Have you thought about contacting our customer service by email [email protected] ?
Check our page for more explanation: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2016
Does not provide customer service, does not respond to emails.
Useless
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Response from clip-zip.com
Hello, it may be that your email was filtered as spam or forgotten by one of our customer service agents. Please excuse us, I suggest you renew your request by email ([email protected]) hoping to satisfy you as best as possible.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/10/2016
I had to call to get news about my order, almost 15 days delay, plus the shipping cost is excessive, I do not recommend the site, buy elsewhere if you find the same item.
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Response from clip-zip.com
We had big surprises from La Poste twice this year, please excuse us for this delay, we are currently working on a new delivery method that is safer and cheaper for purchasing our products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/10/2016
misinformed on the phone
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Response from clip-zip.com
Check our page for more explanation: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/11/2016
Not great... absurd delivery time for just a closure slider!
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Response from clip-zip.com
Sorry for the delivery time, there may be delays with La Poste when processing our packages.
Thank you for your order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/03/2016
Very disappointed. The zlideon sliders do not work. Really dissatisfied because I ruined 2 beautiful coats. Even though the site refunded me for the sliders, I had to pay the shipping fee and I lost 2 brand coats. To be avoided...
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Response from clip-zip.com
It should be noted that we do not sell sliders but closure sliders. We are sorry for your bad experience.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/08/2016
Order received after a rather long wait. And I couldn't fix the zipper so useless purchase
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/11/2016
More than 5 days to receive the product. The size of the pull tab is impossible to assess by measuring according to the data provided on the site.
The system does not work, great: practical to place but since it is a system based on the opening of the mechanism, after installation it opens all the time with a little force or resistance. 15 euros wasted.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/11/2016
Product not compliant
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? It should be noted that if your zipper is completely damaged, the Zlideon slider will obviously be of no use.
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