English 
V
Rating: 1 out of 5
Never received.
Translated reviews
Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
1 star review
Reset filtersC
Rating: 1 out of 5
Order not delivered.
Translated reviews
J
Rating: 1 out of 5
The smallest size of clip was too big for my invisible zip which matched well with the template provided by the site.
Translated reviews
S
Rating: 1 out of 5
Hello, I made a mistake on the zip, I filled out the return form asking if I could send photos of my broken clip because I can't find a match, and I haven't heard back from you.. I'm sorry.. Best regards
Translated reviews
K
Rating: 1 out of 5
I have not yet received the ordered product. You claim to have sent it on 13th January - two weeks ago!
Translated reviews
K
Rating: 1 out of 5
Bad!
Translated reviews
H
Rating: 1 out of 5
I bought a zipper, but unfortunately it was a bit too big. I had to return it and until today I have received no response and no money back. It's only about 10 euros, but it's pathetic not to be notified if the item has arrived and when I will get my money back.
Translated reviews
M
Rating: 1 out of 5
I never received the package nor a response from you informing me of the non-receipt of my order.
Translated reviews
A
Rating: 1 out of 5
I ordered the Clip & Zip closure twice, one was too big, the other too small. I returned both. Over 10 days have passed and I haven't heard anything. No message, no money.
Translated reviews
G
Rating: 1 out of 5
The item arrived broken and no one responded to my email
Translated reviews
I
Rating: 1 out of 5
After 19 days, my order still hasn't arrived. I usually order from China and my orders arrive much faster than yours. I am very disappointed.
Translated reviews
B
Rating: 1 out of 5
I still haven't received anything
Translated reviews
R
Rating: 1 out of 5
I am very disappointed with clip-zip,
On the second time opening the zipper, it broke.
Very unfortunate that I spent money on this.
Translated reviews
On the second time opening the zipper, it broke.
Very unfortunate that I spent money on this.
J
Rating: 1 out of 5
Still haven't received my package.
Translated reviews
B
Rating: 1 out of 5
Impossible to open the slider, this product is a scam, the first is behind, order a useless product. This product is a beautiful trap, zero.
Translated reviews
A
Rating: 1 out of 5
I requested a return due to an order error, and I can't get a response from customer service on the procedure to follow.
Translated reviews
C
Rating: 1 out of 5
It's expensive and it doesn't work
Translated reviews
B
Rating: 1 out of 5
Unnecessary purchase. The zipper slider does not work.
Translated reviews
S
Rating: 1 out of 5
No possibility of exchange in case of order error, just refunds and you have to reorder again. However, they only partially refund without justification, you have to claim to finally get a full refund. Not simple and not correct.
Translated reviews
N
Rating: 1 out of 5
I bought two clip&zip pull tabs, the first one broke when I tried to open it to attach it to my jacket, the second one I managed to attach but after a few uses my zipper wouldn't close again, and the pull tab got stuck on the wrong side... so I had to reopen it to reattach it and since then it doesn't work at all (it doesn't close enough and ended up disassembling itself...). I also contacted customer service after the first broken piece and 3 weeks later and a follow-up, I still have no new piece or news at all.
Translated reviews
Y
Rating: 1 out of 5
Good evening, I still haven't received my order.
Translated reviews
A
Rating: 1 out of 5
I have not received the order
Translated reviews
J
Rating: 1 out of 5
Very disappointing. Because the slider being put on, it cannot close the zipper. Yet I ordered and received the right size?
Translated reviews
P
Rating: 1 out of 5
Despite the reference prose on my broken zip, the purchased zip does not fit and breaks when trying to install it. Refund refused. Disappointed
Translated reviews
P
Rating: 1 out of 5
I used it correctly only once .... now the zipper doesn't work anymore ... very very disappointed to have spent more than 12 € for this result
Translated reviews
N
Rating: 1 out of 5
I bought a slider 8, it didn't work on my client's garment
Translated reviews
B
Rating: 1 out of 5
this is not the right one
Translated reviews
M
Rating: 1 out of 5
The after-sales service is non-existent.
After a phone call and two emails, I am still waiting for a concrete response.
Yet my phone contact gave me the impression that my request had been taken into account.
Translated reviews
After a phone call and two emails, I am still waiting for a concrete response.
Yet my phone contact gave me the impression that my request had been taken into account.
Response from clip-zip.com
Hello, We are sorry that your experience with our after-sales service was not good. We have checked and your request has normally been taken into account, with the resending of a new product. Best regards. The clip-zip team
C
Rating: 1 out of 5
Impossible to install in a durable way
Translated reviews
Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that you encountered difficulties with our products. Your feedback is valuable and we would like to understand more about what may have happened to help you better. Please feel free to contact us directly. Best regards. The clip-zip team
F
Rating: 1 out of 5
Hello, clip placed on a Levis jeans, and well it doesn't work!!!!!!
Translated reviews
M
Rating: 1 out of 5
30 seconds broken!
Translated reviews
Response from clip-zip.com
Hello, We are sorry to hear that your product encountered a problem so quickly. Your satisfaction is our priority and we thank you for sharing your experience. Customer service has offered you a replacement solution, please feel free to get back to us to find a solution. Best regards. The clip-zip team
N
Rating: 1 out of 5
Not the right size and difficulties in returning for a refund
Translated reviews
Response from clip-zip.com
Hello, We are truly sorry to hear that you encountered difficulties with the size of your item and the return process. Your feedback is valuable, and we take it into account to improve our services. Please feel free to contact our team to assist you with your return process. Best regards. The clip-zip team
D
Rating: 1 out of 5
Impossible to choose the right size after 2 attempts I gave up
Translated reviews
Response from clip-zip.com
Hello, We are sorry to hear that your experience with our sizes has not been satisfactory. Please feel free to contact us to discuss your issue and find a solution that will suit you better. Thank you for your feedback. The clip-zip team
C
Rating: 1 out of 5
The ordered sleeve was of poor quality and broke when it was crimped.
Translated reviews
Response from clip-zip.com
Hello, We are sincerely sorry to hear that you encountered a problem with the sleeve you ordered. Your feedback is very important to us, and we want to improve. If you would like to discuss your experience or find a solution together, please feel free to contact us. Best regards. The clip-zip team
D
Rating: 1 out of 5
It didn't hold despite following the installation instructions
Translated reviews
Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable to us in order to improve the quality of our items. Please feel free to contact us directly to discuss your situation. Best regards. The clip-zip team
T
Rating: 1 out of 5
I am disappointed
Translated reviews
M
Rating: 1 out of 5
Impossible to install on a sports bag unless you undo the seams which will be impossible to redo.
Translated reviews
E
Rating: 1 out of 5
very poor quality product breaks during setup
Translated reviews
N
Rating: 1 out of 5
Not satisfied, impossible to repair the zipper of my coat. The parts were difficult to set up and then pinch. nothing held and finally after several attempts they broke. I do not recommend
Translated reviews
G
Rating: 1 out of 5
The product does not work and after several follow-ups to return it, still no response
Translated reviews