The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Not the right size and difficulties in returning for a refund
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Response from clip-zip.com
Hello, We are truly sorry to hear that you encountered difficulties with the size of your item and the return process. Your feedback is valuable, and we take it into account to improve our services. Please feel free to contact our team to assist you with your return process. Best regards. The clip-zip team
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Dominique P.
Rating: 1 out of 5
following a purchase from 25/11/2025
Impossible to choose the right size after 2 attempts I gave up
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our sizes has not been satisfactory. Please feel free to contact us to discuss your issue and find a solution that will suit you better. Thank you for your feedback. The clip-zip team
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Chantal D.
Rating: 1 out of 5
following a purchase from 22/11/2025
The ordered sleeve was of poor quality and broke when it was crimped.
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Response from clip-zip.com
Hello, We are sincerely sorry to hear that you encountered a problem with the sleeve you ordered. Your feedback is very important to us, and we want to improve. If you would like to discuss your experience or find a solution together, please feel free to contact us. Best regards. The clip-zip team
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David D.
Rating: 1 out of 5
following a purchase from 20/11/2025
It didn't hold despite following the installation instructions
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable to us in order to improve the quality of our items. Please feel free to contact us directly to discuss your situation. Best regards. The clip-zip team
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Tatjana M.
Rating: 1 out of 5
following a purchase from 29/10/2025
I am disappointed
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Marie-Dominique D.
Rating: 1 out of 5
following a purchase from 01/11/2025
Impossible to install on a sports bag unless you undo the seams which will be impossible to redo.
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Eric S.
Rating: 1 out of 5
following a purchase from 17/11/2025
very poor quality product breaks during setup
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Nicole B.
Rating: 1 out of 5
following a purchase from 17/11/2025
Not satisfied, impossible to repair the zipper of my coat. The parts were difficult to set up and then pinch. nothing held and finally after several attempts they broke. I do not recommend
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Gérard L.
Rating: 1 out of 5
following a purchase from 29/10/2025
The product does not work and after several follow-ups to return it, still no response
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Christiane A.
Rating: 1 out of 5
following a purchase from 12/11/2025
Unnecessary purchase. The part that goes into the slider broke in two lengthwise when tightening. But it gave me the idea to dismantle this part of the zipper on an old jacket and I was able to fix myself.
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Sven S.
Rating: 1 out of 5
following a purchase from 08/11/2025
At first, the instructions for measuring the right zipper size seemed very helpful. Unfortunately, disappointment followed: Although the measured size was delivered, the replacement zipper did not fit the original zipper slider. Additionally, I found the return to a somewhat untrustworthy address in Saarbrücken problematic. I sent both parts back, but even after a week and a half, I have not received a refund of the purchase price. Overall, I am very disappointed and did not expect such difficulties. Very unfortunate.
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Sonja K.
Rating: 1 out of 5
following a purchase from 01/11/2025
I cannot evaluate the product because it was not delivered to me. Requests to customer service remain unanswered. I would not order there again. Ich kann das Produkt nicht bewerten, weil es mir nicht geliefert wurde. Nachfragen beim Kundenservice werden nicht beantwortet. Ich würde dort nicht wieder bestellen.
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Karine L.
Rating: 1 out of 5
following a purchase from 30/10/2025
The item does not work
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Edurne M.
Rating: 1 out of 5
following a purchase from 14/10/2025
Good day
I made the purchase (Cursor 3 (ref: 3B) color Black) on October 14, and I still have not received the order!!
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Oumelhaz R.
Rating: 1 out of 5
following a purchase from 25/10/2025
Not good quality,
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Éric L.
Rating: 1 out of 5
following a purchase from 30/10/2025
Could not get this slider on my chest zip of my windsurfing wetsuit...
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Daniel L.
Rating: 1 out of 5
following a purchase from 24/10/2025
Does not work.......
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Bertrand G.
Rating: 1 out of 5
following a purchase from 23/10/2025
I had downloaded the template to determine the model to buy, quickly received the product, oh surprise, it does not work at all... After inserting the slider, clipping the whole, the system is dysfunctional, cannot engage both sides of the zipper... I do not understand why, the size is correct...
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and we would like to better understand what happened. Please feel free to contact us directly so we can help you find a solution. Best regards. The clip-zip team
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Eric B.
Rating: 1 out of 5
following a purchase from 09/10/2025
My order has not yet been delivered, to this day !!!!!
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Patricia P.
Rating: 1 out of 5
following a purchase from 23/09/2025
fragile material... breaks right away....
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Jean-Marc F.
Rating: 1 out of 5
following a purchase from 21/09/2025
Fast service but despite the right size it doesn't work properly....
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Veronique S.
Rating: 1 out of 5
following a purchase from 17/09/2025
A purchase for nothing I bought a new zip And then there you go
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Mélanie D.
Rating: 1 out of 5
following a purchase from 16/09/2025
Hello, I still have not received my order...
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Laurent P.
Rating: 1 out of 5
following a purchase from 05/09/2025
Hello, I give one star for several reasons, firstly I found the delivery relatively long, 1 week to receive a simple slider, I find that long. But the worst is that I installed the slider on my closure and it only worked once, since then it has been impossible to keep my closure closed while with the rest of the old slider it worked perfectly. So I really do not recommend this type of slider for repairing your closures.
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Rozica S.
Rating: 1 out of 5
following a purchase from 24/08/2025
The 2 zip clips I bought for 2 jackets do not work.. Products are useless.
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Response from clip-zip.com
Hello, We are sorry to hear that the zip clips you purchased did not meet your expectations. Your satisfaction is very important to us, and we encourage you to contact us directly so that we can find a solution. It is possible that you may need a different model for your closures, feel free to send us photos of your zip by email, and we will be happy to advise you. Thank you for your feedback, and we hope to improve your experience. The clip-zip.com team
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Miguel A.
Rating: 1 out of 5
following a purchase from 09/08/2025
As of today, I still have not received the order, placed on August 9
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Response from clip-zip.com
Hello, We apologize for this delivery issue. Please contact us by email and we will do our best to find a solution. Sincerely, The Clip&Zip team.
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Roland M.
Rating: 1 out of 5
following a purchase from 30/07/2025
The ordered item was delivered quickly - but does not work at all. Despite comparing the zipper sizes, the zip closure does not snap onto the zipper and does not open and close the closure. That was wasted money.
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Response from clip-zip.com
Good day, we regret this bad experience, but would like to point out that you can always contact customer service if you have problems. Exchanging a product is always possible if the received product is defective. Best regards, your Clip&Zip team.
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Bernd G.
Rating: 1 out of 5
following a purchase from 30/07/2025
Fast delivery, product defective, could not open at first, then broke when pressed. Too bad!
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Carolin R.
Rating: 1 out of 5
following a purchase from 20/05/2025
The zipper replacement broke very quickly.
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Response from clip-zip.com
Good day, Thank you for taking the time to share your experiences with us. We apologize for the problem we had with our product. Please contact us by email so that customer service can assist you. Best regards, The clip-zip.com team
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Sylvie J.
Rating: 1 out of 5
following a purchase from 19/05/2025
Disappointed with poor quality, it breaks every time you have to pinch the sleeve and the tip, so it's impossible to repair the zipper and put my motorcycle jacket back on. I would have liked to have at least 2.
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Lhery E.
Rating: 1 out of 5
following a purchase from 13/05/2025
Bad quality, when trying to open it as indicated, the small red plate broke the zip too, super 12 euros in the trash. It would be good to receive it open, it would be simpler.
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Marie S.
Rating: 1 out of 5
following a purchase from 27/04/2025
Hello, I returned the first slider because it was too big, and I never received my new request. I called and sent messages but NOTHING.
I lost 8.95€
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Xavier B.
Rating: 1 out of 5
following a purchase from 24/04/2025
Difficult to evaluate the type and size, product thrown in the trash
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Nicolas M.
Rating: 1 out of 5
following a purchase from 04/05/2025
The zipper broke after two closures, please send me a new one!
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Response from clip-zip.com
Hello, We are sincerely sorry to learn that your zipper broke after such little use. Please contact us by email with your order reference and we will send you a functional slider as soon as possible. You will find the customer service information on our website. Best regards, The Clip-Zip team
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Claas H.
Rating: 1 out of 5
following a purchase from 04/05/2025
My return is simply not being answered.
Zippers don't work at all and the color is also wrong.
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Benoit J.
Rating: 1 out of 5
following a purchase from 09/04/2025
Well received, but does not work despite the right size and model for waterproof closure.
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Jean-Claude B.
Rating: 1 out of 5
following a purchase from 22/04/2025
The first zip I tried to install broke. The others do not work, despite having ordered the zips according to the dimensions of the zipper. Moreover, Clip-Zip is very expensive compared to the competition. In short, very disappointed.
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Alfonso P.
Rating: 1 out of 5
following a purchase from 13/04/2025
The shipment never arrived, because it didn't leave.
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Fabien C.
Rating: 1 out of 5
following a purchase from 05/04/2025
It seems easy in the video but the clip didn't fit on my jacket. I'm disappointed
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Jerome T.
Rating: 1 out of 5
following a purchase from 17/03/2025
Still waiting for the Model 8B in plastic, you advised me the 8A in metal which also does not fit. A bit tired of returning at my expense (this will be the second time). I will turn to another supplier.
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