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Rating: 1 out of 5
still nothing received and no news
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
1 star review
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Rating: 1 out of 5
The slider worked 2 times, then it was impossible to close the zipper. Avoid, better to change the zipper directly especially for the price of the slider given its quality of operation.
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A
Rating: 1 out of 5
For now, the review is bad because the received slider does not open. I made a complaint and am waiting for a response.
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A
Rating: 1 out of 5
nothing received
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Response from clip-zip.com
Hello, were you able to contact customer service to resolve this issue? We invite you to write to them at [email protected] to quickly find a solution!
A
Rating: 1 out of 5
order not yet received????????
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Response from clip-zip.com
Hello, were you able to get a response from customer service? because your tracking indicates it was delivered to the mailbox on June 7, if this is not the case write to us so we can resend your order.
A
Rating: 1 out of 5
The site is very well made to encourage you to place an order but when you receive the zip clip the troubles begin
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Response from clip-zip.com
Hello, what troubles did you encounter? We are here to help you, the customer service will be happy to assist you!
A
Rating: 1 out of 5
Nothing received, despite a confirmed shipment on 22/5 under reference LJSYRGAUD
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A
Rating: 1 out of 5
Still haven't received my order
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A
Rating: 1 out of 5
Poor indications on the site for choosing the zip.
The zip purchased does not match my closure
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The zip purchased does not match my closure
Response from clip-zip.com
We understand that it can sometimes be complicated to choose, if you wish you can write to us to find the right slider for your closure, we remain at your disposal.
A
Rating: 1 out of 5
Does not respond to messages after purchase
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Rating: 1 out of 5
SHAMEFUL, AVOID. The zipper on my jacket broke, it was specified size 8 which is what I wanted to order but on the site it was indicated to order based on the dimensions of the zipper and not the zip and that did not correspond so I ordered a number 5 which of course is unusable and I lost all my money. I really hope that since it is Sunday and I will contact them by phone tomorrow that the sales service will take this into account so that I can return the zipper which is 2 sizes too small and order an 8 instead. I will keep you informed on social media as I am a YouTuber.
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A
Rating: 1 out of 5
Did not receive the right slider
Very disappointed.
I ordered a size 8
I received a size 5!!!!
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Very disappointed.
I ordered a size 8
I received a size 5!!!!
A
Rating: 1 out of 5
The slider systematically unlocks when pulled. It's unusable.
I called the store 3 times without response.
I left 1 email. They asked me for photos of the zipper.
Once the photos were sent, silence. I sent 2 more emails that went unanswered.
Another scam.
Don't believe the good comments. Communication agencies are paid to increase customer satisfaction.
Translated reviews
I called the store 3 times without response.
I left 1 email. They asked me for photos of the zipper.
Once the photos were sent, silence. I sent 2 more emails that went unanswered.
Another scam.
Don't believe the good comments. Communication agencies are paid to increase customer satisfaction.
A
Rating: 1 out of 5
Very bulky, it does not correspond to a small nylon closure for a sleeveless solid color down jacket.
What to do; is there a smaller one
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What to do; is there a smaller one
A
Rating: 1 out of 5
Bad, it does not work
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A
Rating: 1 out of 5
Does not work at all, no interest, do not buy at all
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A
Rating: 1 out of 5
A brand new closure that no longer closes at all after a month. A closure concept that inevitably loosens over time since it is not locked. A customer service that does not respond after more than a month of waiting. No commercial gesture. In short, this brand is to be avoided and if you look on other shopping sites, you will notice that the ratings are also very bad.
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A
Rating: 1 out of 5
first order with a return due to an error. Never heard back or received a refund.... second order a pack with 2 sliders. The repair lasted 3 days. I do not recommend as there was no contact with customer service nor any email response after requesting information
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A
Rating: 1 out of 5
I am very disappointed, the item was not compatible with the closure I wanted to repair despite the specifications that seemed to match in the ad... Moreover, the shipping costs are excessively high... Positive point, fast shipping...
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Rating: 1 out of 5
The 1st zipper broke immediately when opening...let's see if the second one holds up to its promise...
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Rating: 1 out of 5
It's really because I have to give one star. This product is a disaster, after checking the accuracy of the match with my closure chains, two for plastic chain and two for inverted chain, two do not close at all and two others broke in half in my hands. That's how to throw 26€ in the trash with four cursors, thanks Clip&Zip
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A
Rating: 1 out of 5
Not suitable for my closure
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A
Rating: 1 out of 5
breaks quickly
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Rating: 1 out of 5
Very very disappointed.
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Rating: 1 out of 5
Unreachable
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A
Rating: 1 out of 5
money was deducted, but to this day no goods received!!!!
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Rating: 1 out of 5
Order never received despite a call to customer service who confirmed the reshipment.
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Rating: 1 out of 5
I ordered Zlideon brand sliders, and I received cheap Chinese stuff from the fix-a-zipper brand of poor quality that doesn't work.
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Rating: 1 out of 5
Product not delivered after 19 days
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A
Rating: 1 out of 5
Impossible to check your order if you haven't created an account
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Rating: 1 out of 5
Appealing in principle, the product does not deliver on its promises. The delivery was chaotic with a notice indicating delivered when it only arrived two days later with the packaging open... even if in good condition
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Rating: 1 out of 5
My order will be delivered very quickly but the sleeve system does not work at all. After tightening the sleeve, it gets stuck in the case. The repair did not work, I had to replace the zipper
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Rating: 1 out of 5
the delivery is very mediocre, transaction made on December 6, 2022 and to this day December 21, 2022, no news from them nor the order, after having sent them an email
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Rating: 1 out of 5
3 messages sent since receiving my order and still no response from them. They sent me the wrong reference.
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Rating: 1 out of 5
The given indications do not match, I chose a recommended product for jeans and the product does not match. Very disappointed, especially since I could still use my pants before.
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A
Rating: 1 out of 5
Tested on a jacket zipper: no difference. Does not repair a defective zipper at all.
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Rating: 1 out of 5
Dear Sir/Madam, I just received your package and I am very disappointed because the sliders do not work at all. When you try to open them they are stuck to the point that the first one I tried broke immediately. I hope to be able to return them because I don't even dare to try the others. Thank you. Best regards.
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Rating: 1 out of 5
I had high hopes for this clip, ordered for a semi-leather coat. The measurements were well taken and I followed your recommendations for the size to choose for this type of clothing. I was able to put the clip on without any difficulty, but it does not work on the zipper, it forces too much and gets stuck. Impossible to use it, I am very disappointed.
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Rating: 1 out of 5
The merchandise has not arrived yet
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Rating: 1 out of 5
Hello, I ordered zips twice to repair my aunt, it doesn't work can you refund me? Thank you very much.
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