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A
Rating: 4 out of 5
good
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 166 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
It works well.
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A
Rating: 4 out of 5
Easy order, short delivery time, expected product: perfect!
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A
Rating: 4 out of 5
delivered very quickly, .
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A
Rating: 4 out of 5
Order received very quickly.
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A
Rating: 4 out of 5
Rather intuitive site and good help to choose the right product.
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A
Rating: 4 out of 5
Difficult to measure the width of the slider... but you can exchange if it doesn't fit... I think there is a missing information regarding the stopper of the slider when the zipper is closed
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A
Rating: 4 out of 5
good, I was well received and advised by the person on the phone who was very friendly!
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A
Rating: 4 out of 5
compliant part
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A
Rating: 3 out of 5
Unfortunately, the size of the stop did not match. It is difficult to find your way and the help is not developed enough.
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A
Rating: 3 out of 5
The site is clear and the explanations are present to avoid mistakes in the order.
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A
Rating: 4 out of 5
Surprised by the delivery time that today we can't imagine being so long for a company based in France, 2 weeks, even with green letter. However, very responsive customer service, very good product.
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A
Rating: 4 out of 5
Waiting for a size change I can then give my opinion
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A
Rating: 3 out of 5
Delivery within 1 week
The post is not very fast...
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The post is not very fast...
A
Rating: 2 out of 5
I first replaced the mobile part of the zipper of a coat then the stop sleeve. The latter was difficult to put in place especially the smallest piece. The zipper was functional for 8 days then the smallest piece broke. I find myself back at square one.
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Response from clip-zip.com
Hello,
We will replace the sleeve that did not hold.
A new sleeve will be shipped today.
Best regards
We will replace the sleeve that did not hold.
A new sleeve will be shipped today.
Best regards
A
Rating: 4 out of 5
conforms to my expectations
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A
Rating: 3 out of 5
Great to be able to find zip elements to repair closures without having to change everything! Your videos are very clear, however for my case it was not realistic at all: The closure was sewn to my coat so I could not use the same pliers as in the video because I was hindered by the coat fabric. The torn sleeve had no support to be slipped on so I had to recreate it with thread.
The first sleeve I crimped broke. The sleeve not crimped enough does not hold in place and the one too crimped bends in two. It is very precise the spot and the force where you need to press and maybe this could be specified in your demo videos.
Translated reviews
The first sleeve I crimped broke. The sleeve not crimped enough does not hold in place and the one too crimped bends in two. It is very precise the spot and the force where you need to press and maybe this could be specified in your demo videos.
A
Rating: 2 out of 5
The clip does not work, I sent explanations and photos and it is not the right clip to send
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Response from clip-zip.com
Hello,
Do not hesitate to contact us so we can find the right slider together.
Maybe you were not delivered the right slider that you ordered?
If that's the case, please call us and we can do what is necessary.
Best regards
Do not hesitate to contact us so we can find the right slider together.
Maybe you were not delivered the right slider that you ordered?
If that's the case, please call us and we can do what is necessary.
Best regards
A
Rating: 4 out of 5
Interesting product but fragile (maybe bad size choice, not obvious).
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A
Rating: 4 out of 5
-
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A
Rating: 4 out of 5
Clear, well explained
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A
Rating: 4 out of 5
Simple, easy and a trustworthy site
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A
Rating: 4 out of 5
everything is very good
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A
Rating: 4 out of 5
Navigation on the site, perfect, delivery as expected, good quality of the product .... which works. Thank you
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A
Rating: 4 out of 5
no comment. corresponds to the order. perfect
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Deadlines are realistic
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A
Rating: 4 out of 5
Very clear site
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A
Rating: 4 out of 5
Fast, efficient. Not easy to find the right size to order, but in the end it works
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A
Rating: 4 out of 5
Speed of delivery
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A
Rating: 4 out of 5
Fast delivery and decent quality
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A
Rating: 3 out of 5
Difficult in choosing the right slider
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A
Rating: 3 out of 5
Received quickly but of poor quality
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A
Rating: 4 out of 5
easy well detailed
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A
Rating: 4 out of 5
Clear and pleasant site. I regret not having found a closure kit with different sizes and different supports together (nylon, metallic...). I had bought one at a fair and it was ideal for having a 'first aid kit' at home.
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A
Rating: 4 out of 5
Fast delivery.
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A
Rating: 2 out of 5
Order still not arrived after 1 week.
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Response from clip-zip.com
Hello,
You chose the longest delivery method we offer on our site. Normally, it is indeed a delivery in 3 to 5 working days, but since the health crisis, the deadlines are no longer guaranteed by postal services.
Thank you for your understanding.
Best regards
You chose the longest delivery method we offer on our site. Normally, it is indeed a delivery in 3 to 5 working days, but since the health crisis, the deadlines are no longer guaranteed by postal services.
Thank you for your understanding.
Best regards
A
Rating: 4 out of 5
Super great site
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A
Rating: 4 out of 5
navigation on the site quite easy, fast delivery and in line with my expectations.
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