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Rating: 4 out of 5
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Too long wait
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Response from clip-zip.com
Hello,
We have sent you two emails to the address indicated on your customer account.
Indeed, you did not provide the delivery city and therefore we could not send the order.
Our first email was dated 09/12 and the second on 16/12.
We have not received any response to either the first or the second.
You can reply directly to one of our emails specifying the complete postal address, so we can ship your order.
Best regards
We have sent you two emails to the address indicated on your customer account.
Indeed, you did not provide the delivery city and therefore we could not send the order.
Our first email was dated 09/12 and the second on 16/12.
We have not received any response to either the first or the second.
You can reply directly to one of our emails specifying the complete postal address, so we can ship your order.
Best regards
A
Rating: 3 out of 5
A bit of trouble placing the order
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Response from clip-zip.com
Hello,
Can you tell us more?
For next time, if needed, don't hesitate to call us at 03.55.87.06.67.
We can guide you step by step for the order.
Best regards
Can you tell us more?
For next time, if needed, don't hesitate to call us at 03.55.87.06.67.
We can guide you step by step for the order.
Best regards
A
Rating: 4 out of 5
Very good. Clear and easy.
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A
Rating: 4 out of 5
I wasn't sure I was getting the right case. Fast delivery as agreed.
Very satisfied.
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Very satisfied.
A
Rating: 4 out of 5
Correct
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A
Rating: 4 out of 5
The site is smooth and clean
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A
Rating: 3 out of 5
Order arrived very quickly
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A
Rating: 4 out of 5
Delivered quickly and product conforms to what I wanted, thank you.
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A
Rating: 3 out of 5
My package was delivered very quickly.. nothing to say about the delivery. However, very disappointed with the product
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A
Rating: 4 out of 5
Hello
Very practical and simple for assembly
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Very practical and simple for assembly
A
Rating: 4 out of 5
Clear site.
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A
Rating: 4 out of 5
CLEAR SITE
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A
Rating: 4 out of 5
Desired product quickly found, size well explained
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A
Rating: 4 out of 5
Yes in the site where delivery is good
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A
Rating: 2 out of 5
Actually, I ordered a 5B and received an 8B...
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Response from clip-zip.com
Hello, Have you contacted customer service to rectify this error?
A
Rating: 2 out of 5
well-made site, incomplete order (not rectified to this day)
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A
Rating: 3 out of 5
GOOD RAZ
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A
Rating: 4 out of 5
efficient: delivery in three days.
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A
Rating: 4 out of 5
Well-made site, explanation on sizes very clear.
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A
Rating: 3 out of 5
site: not very practical. delivery: correct.
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A
Rating: 4 out of 5
error in the order sent but very friendly and efficient customer service for the exchange.
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A
Rating: 4 out of 5
Deadlines respected, no issues
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A
Rating: 3 out of 5
The indications for choosing the size do not allow receiving the adapted model. I measured the size of the zipper correctly and received a slider that is too small.
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Response from clip-zip.com
Hello, If you need help finding the right slider, you can send us photos of your zipper by email: [email protected] Best regards
A
Rating: 4 out of 5
Fast service
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A
Rating: 3 out of 5
Regarding the speed of shipping, it's impeccable. However, for the practical side of the small repair operation, I do not question the material, but I did not manage to change the casing which is bent and unusable on the jacket I wanted to repair the zipper. I think I should have pinched to fix the entire casing and not just one side (which is not specified in the video on your site). I think the mistake comes from there. So I ruined my purchase and my jacket is still not usable. :-(
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A
Rating: 4 out of 5
Having parts to repair zippers is interesting, however, the supports must be in excellent condition.
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Good products
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A
Rating: 3 out of 5
I did not take the right size as the selection sheet shows the zippers but not the sliders. If I had been able to compare my slider, I would not have made a mistake.
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A
Rating: 4 out of 5
I recommend the site as it has a very good product, downside delivery could be a bit faster and the price remains a bit high
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A
Rating: 4 out of 5
Very practical except for the little tip to block the zipper pull as my daughter keeps poking herself.
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A
Rating: 3 out of 5
Site quite easy
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A
Rating: 4 out of 5
Very good, saved quite a bit of clothing without changing the entire zipper.
Only downside, do not rely on sizes as some are particular.
Staff is attentive.
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Only downside, do not rely on sizes as some are particular.
Staff is attentive.
A
Rating: 3 out of 5
too bad the product is of poor quality
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A
Rating: 4 out of 5
Recommendations not always accurate, but positively responsive for exchanges in case of problems.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
One zip clip worked very well but the second one broke after two tries on the zipper. At the unit price, I find that very disappointing.
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A
Rating: 4 out of 5
Ordered on the evening of the 11th, received in a small padded envelope at the end of the morning on the 15th by the Post, in the Paris region. Perfect!
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A
Rating: 4 out of 5
Lacks information on the length of the Zip. May be incompatible with sliders for full opening, like for a coat.
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