Customer reviews of clip-zip.com

9,1 /10

Based on 13 109 published reviews

5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 2, 3 and 4 stars

Reset filters

Acheteur Vérifié

Published on 20/06/2019 à 16h41 following a purchase from 16/06/2019

Fast shipping but expensive product

Translated reviews

Acheteur Vérifié

Published on 19/06/2019 à 19h40 following a purchase from 15/06/2019

Hello, good service the small problem is the payment! I would prefer to make a bank transfer!!!

Translated reviews

Acheteur Vérifié

Published on 19/06/2019 à 16h47 following a purchase from 15/06/2019

Poorly designed template, error on the zip size

Translated reviews

Acheteur Vérifié

Published on 15/06/2019 à 09h06 following a purchase from 10/06/2019

super and fast

Translated reviews

Acheteur Vérifié

Published on 14/06/2019 à 21h23 following a purchase from 10/06/2019

Despite two purchases for a single zipper repair, I couldn't succeed..

Translated reviews

Acheteur Vérifié

Published on 14/06/2019 à 00h25 following a purchase from 08/06/2019

Clear, efficient, quality

Translated reviews

Acheteur Vérifié

Published on 11/06/2019 à 13h21 following a purchase from 02/06/2019

Precise and with all the useful information

Translated reviews

Acheteur Vérifié

Published on 09/06/2019 à 17h53 following a purchase from 04/06/2019

Practical

Translated reviews

Acheteur Vérifié

Published on 09/06/2019 à 08h41 following a purchase from 05/06/2019

Translated reviews

Acheteur Vérifié

Published on 08/06/2019 à 20h31 following a purchase from 08/06/2019

Not sufficiently ergonomic on a smartphone

Translated reviews

Acheteur Vérifié

Published on 06/06/2019 à 21h15 following a purchase from 06/06/2019

Very fast delivery, very good product

Translated reviews

Acheteur Vérifié

Published on 06/06/2019 à 13h43 following a purchase from 04/06/2019

Fast reception - To see in use, seems solid and easy to install

Translated reviews

Acheteur Vérifié

Published on 30/05/2019 à 21h23 following a purchase from 26/05/2019

Nothing to say, fast delivery

Translated reviews

Acheteur Vérifié

Published on 28/05/2019 à 22h10 following a purchase from 28/05/2019

You cannot combine different promotions like buying a certain number of products to get a free item and free shipping.

Translated reviews

Acheteur Vérifié

Published on 28/05/2019 à 11h59 following a purchase from 23/05/2019

Item conforms and delivered quickly

Translated reviews

Acheteur Vérifié

Published on 26/05/2019 à 08h24 following a purchase from 15/05/2019

I have never managed to find how to return my first order

Translated reviews

Response from clip-zip.com Published on 27/05/2019

Hello,
Just contact us by email or by phone, we are always available to inform and guide you on the site.
Moreover, we noticed you had generated your return slip correctly, as requested in our exchange conditions.
So for us, the request had indeed been made.
If you need additional help, do not hesitate to contact us again.
Best regards.

Acheteur Vérifié

Published on 24/05/2019 à 20h05 following a purchase from 19/05/2019

Very good site, a lot of choices

Translated reviews

Acheteur Vérifié

Published on 21/05/2019 à 20h12 following a purchase from 17/05/2019

Order delivered very quickly! Great! However, perhaps the quality of the replacement stop sleeves should be slightly reviewed. The boxes are solid but the sleeves themselves are very light... But I do not regret my orders so far.

Translated reviews

Acheteur Vérifié

Published on 20/05/2019 à 21h50 following a purchase from 20/05/2019

Does not work on my handbag. The plastic slider opens. Too fragile.

Translated reviews

Response from clip-zip.com Published on 21/05/2019

Hello,
We do not offer any plastic sliders, they are all made of zinc alloy, which makes them very durable.
If your slider does not stay in place, it is either that the chosen reference does not match your closure, or that the product received is defective and in this case a replacement can be made for free.
Do not hesitate to contact customer service, you can send photos of the closure to be repaired for even more precision: [email protected]
Best regards

Acheteur Vérifié

Published on 20/05/2019 à 07h50 following a purchase from 15/05/2019

Clear site in French and easy to use with explanations.
Fast delivery by post.

Translated reviews

Acheteur Vérifié

Published on 19/05/2019 à 19h34 following a purchase from 13/05/2019

the site is good but a bit expensive

Translated reviews

Acheteur Vérifié

Published on 19/05/2019 à 16h41 following a purchase from 15/05/2019

Good and useful

Translated reviews

Acheteur Vérifié

Published on 17/05/2019 à 17h05 following a purchase from 26/04/2019

Material compliant

Translated reviews

Acheteur Vérifié

Published on 15/05/2019 à 19h52 following a purchase from 15/05/2019

No opinion

Translated reviews

Acheteur Vérifié

Published on 15/05/2019 à 14h45 following a purchase from 14/05/2019

Secure site for credit card payment. The registration feature for the order may be a bit slow.

Translated reviews

Acheteur Vérifié

Published on 15/05/2019 à 07h53 following a purchase from 14/05/2019

Good there is choice and it is well explained to place an order, I hope the delivery will be good and fast, as this is the first time I order, but maybe not the last thank you

Translated reviews

Acheteur Vérifié

Published on 14/05/2019 à 12h53 following a purchase from 09/05/2019

Clear information

Translated reviews

Acheteur Vérifié

Published on 13/05/2019 à 21h21 following a purchase from 13/05/2019

I have no opinion!!!!

Translated reviews

Acheteur Vérifié

Published on 13/05/2019 à 17h39 following a purchase from 07/05/2019

Zip received on May 13 while the envelope is dated 07/05/2019.
Otherwise, great, very easy to use.

Translated reviews

Acheteur Vérifié

Published on 12/05/2019 à 22h19 following a purchase from 12/05/2019

I am not an IT specialist, so easy and very good to define the product we need, but on the other hand difficult to finalize the purchase!

Translated reviews

Acheteur Vérifié

Published on 10/05/2019 à 17h03 following a purchase from 06/05/2019

You can find what you don't have next to you

Translated reviews

Acheteur Vérifié

Published on 10/05/2019 à 15h17 following a purchase from 05/05/2019

nothing to complain about

Translated reviews

Acheteur Vérifié

Published on 10/05/2019 à 00h14 following a purchase from 09/05/2019

On your homepage, you offer free shipping from €30 of purchase, after placing my order which amounts to more than €30, when I validated my cart the shipping costs amounted to €3.90 despite your so-called free shipping offer. What can you tell me about this?

Translated reviews

Acheteur Vérifié

Published on 09/05/2019 à 21h23 following a purchase from 05/05/2019

Good

Translated reviews

Acheteur Vérifié

Published on 09/05/2019 à 00h24 following a purchase from 08/05/2019

The part I ordered broke. I hope to get a response to my email and a refund.

Translated reviews

Acheteur Vérifié

Published on 07/05/2019 à 09h11 following a purchase from 02/05/2019

Good and it's not expensive, now we just have to see if it lasts as long as possible. Regards

Translated reviews

Acheteur Vérifié

Published on 05/05/2019 à 02h03 following a purchase from 28/04/2019

great

Translated reviews

Acheteur Vérifié

Published on 03/05/2019 à 19h32 following a purchase from 28/04/2019

Everything is well explained to know which slider to order, and how to install it. All possibilities are well indicated.

Translated reviews

Acheteur Vérifié

Published on 02/05/2019 à 14h30 following a purchase from 25/04/2019

Delivery of the order and receipt of it on time, and the products are 'tip-top', nothing to complain about. I highly recommend this site, with a wide range of choices and products.

Translated reviews

Acheteur Vérifié

Published on 02/05/2019 à 12h11 following a purchase from 28/04/2019

Broke at the moment of clipping it, despite a very precise measurement.

Translated reviews

Response from clip-zip.com Published on 02/05/2019

Hello,
You can send your complaint to this address: [email protected]
Maybe the reference is incorrect or maybe the product received had a defect.
Do not hesitate to write your complaint to customer service who will provide you with a solution quickly.
Best regards