Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2019
I am very happy with the system, it avoids changing the entire zipper, the customer service is attentive and very responsive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2019
FAST SHIPPING BUT NONE OF THE TIPS WERE SUITABLE FOR MY ZIPPER; I KEEP THEM JUST IN CASE!!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2019
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/04/2019
A bit disappointed but maybe I just wasn't lucky otherwise a lot of choice and fast delivery. I still recommend this site.
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Response from clip-zip.com
Hello, Don't hesitate to contact customer service for any request or if needed: [email protected] If the products are not suitable you can exchange them within 15 days. If you need advice or help to find the right product you can send photos of your zipper by email. We will provide a quick response. Regards.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/04/2019
Order still not received....too bad it was urgent because I'm leaving tomorrow with probably a jacket without a zipper!
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Response from clip-zip.com
Hello, Customer service will contact you by email to find a solution. We apologize for the inconvenience caused. Regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2019
GOOD BUT FOR THE MEASUREMENT OF THE PRODUCT IT IS NOT EASY TO TAKE THE RIGHT DIMENSION
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Response from clip-zip.com
Hello, Yes it is never easy to measure to find the right slider or the right casing-sleeve. A tip is to refer to the original product, to your broken slider or to your bottom stop. Check if there is a number written on it. If for example on the original slider you have a number '5' then you also need a size 5 slider from us. You just need to determine the material of the teeth of your zipper. In any case, customer service is there to help you and guide you to the right products. You can send photos of your zipper by email and we will give you the reference of the right slider or the right stop: [email protected] Regards
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/04/2019
This order is the second one, because the first one did not meet my needs
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Response from clip-zip.com
Hello,
Do not hesitate to contact our customer service at: [email protected], to find out how to get a refund for the first order that did not suit you.
Best regards,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/04/2019
Site not very clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2019
Fast shipping we find all the zipper sliders but...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/04/2019
free shipping for orders of 30€ and + that remains to be demonstrated!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2019
Good thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2019
just placed an order: we are waiting
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2019
simple
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/04/2019
interesting site with good solutions. Be careful with sizes for zippers, they are pessimistic.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/04/2019
Clear and ergonomic site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2019
Perfect delivery times a little long. Very helpful product! #
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/04/2019
Order of a slider for leather jacket.
Do not recommend model 5A, but direct customers to model 8A which is the standard for this type of closure, especially since the measuring ruler to edit is not very accurate and can be misleading. That being said, very fast service, reduced shipping costs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2019
practical and fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2019
The site is very good, I expected better quality of products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2019
a bit of slowness between pages, otherwise very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/04/2019
OVERALL GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2019
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2019
Easy to use and well documented thanks to the videos
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/03/2019
Average
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2019
Initially, not having received my complete order, I am waiting for the second order number 8, I have received number 5
best regards M.Pastrie....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2019
Practical - effective
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2019
Good!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2019
Hello,
Good product, fast delivery and well packaged.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/03/2019
I am looking to repair the zipper of my tent, what you sent me is way too small, best regards
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Response from clip-zip.com
Hello,
You need to contact customer service who can help you find the right slider for your zipper, here is the email address: [email protected].
Best regards,
Clip&Zip
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2019
Nil Sent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2019
easy to browse site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2019
good product corresponding to my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2019
Good deal
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2019
Order arrived quickly without problems in a well-suited envelope
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/03/2019
Simple to use site but it would be good to put photos next to the different types of zips
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2019
interesting
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2019
Well-designed site
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/03/2019
did not receive my package and it is paid
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Response from clip-zip.com
Hello,
We are sorry for this inconvenience, could you send us an email so that we can proceed with a second shipment?
Best regards,
Clip&Zip
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