Customer reviews of clip-zip.com

9,1 /10

Based on 13 109 published reviews

5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié

Published on 20/04/2018 à 19h54 following a purchase from 13/04/2018

the size evaluation is not the easiest

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Acheteur Vérifié

Published on 20/04/2018 à 16h17 following a purchase from 14/04/2018

site full of ideas, to consult

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Acheteur Vérifié

Published on 19/04/2018 à 12h45 following a purchase from 05/04/2018

Well-designed site.

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Acheteur Vérifié

Published on 15/04/2018 à 08h16 following a purchase from 01/04/2018

easy

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Acheteur Vérifié

Published on 14/04/2018 à 12h56 following a purchase from 07/04/2018

.....

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Acheteur Vérifié

Published on 13/04/2018 à 20h43 following a purchase from 06/04/2018

Clearly serious. Fast shipping.

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Acheteur Vérifié

Published on 13/04/2018 à 15h27 following a purchase from 07/04/2018

Purchase of 2 closures, shipping costs = 3.50 €. Actual postage was 0.75€. Zlideon should rather increase its closure prices by 1.5 €, it would be more intellectually honest.

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Response from clip-zip.com Published on 20/04/2018

Hello,
Thank you for taking the time to give your opinion about our slider shop.
We do charge shipping fees of 3€50 indeed, but this does not only concern the purchase of a stamp. All our sliders are shipped protected, in a bubble envelope and in a bag that contains not only an installation manual but also a general reference card and a wedge that allows easy opening of the slider.
All of this is included in the price of 3.50€! Our goal is primarily to make it easier for the customer to install their item but also to ensure that all merchandise is in perfect condition during shipping. We hope to see you again very soon for new orders. Do not hesitate to contact us if you have any questions or comments.
See you soon!

Acheteur Vérifié

Published on 12/04/2018 à 15h45 following a purchase from 30/03/2018

Serious... Although it seemed to start off half well at first since just as I received the payment confirmation, another email arrived to inform me of a stock shortage, but the wait was not as long as that... (Fortunately I had another jacket to help me out)

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Acheteur Vérifié

Published on 12/04/2018 à 05h11 following a purchase from 02/04/2018

a bit of a delay between sending the order and receiving it (1 week)

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Acheteur Vérifié

Published on 11/04/2018 à 10h14 following a purchase from 03/04/2018

Good advice for choosing the elements, received on time

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Acheteur Vérifié

Published on 10/04/2018 à 09h32 following a purchase from 31/03/2018

Order received quickly. And I find the ZIPs very practical. But I regret that there is not more information on the site to start the ZIPs that suit us. The dimensions given did not speak to me. It would be good to suggest on the site which closure the ZIP is for. (size, jacket, or vest, or pouch....)
Thank you
Very good site
Very good site

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Acheteur Vérifié

Published on 10/04/2018 à 05h31 following a purchase from 28/03/2018

Very simple site easy to place an order

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Acheteur Vérifié

Published on 09/04/2018 à 15h56 following a purchase from 03/04/2018

Fast and efficient, to recommend.

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Acheteur Vérifié

Published on 09/04/2018 à 13h39 following a purchase from 04/04/2018

Good explanation for choosing the necessary parts for repairing a zipper

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Acheteur Vérifié

Published on 08/04/2018 à 10h06 following a purchase from 29/03/2018

No problem with the store but the material is too fragile

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Acheteur Vérifié

Published on 08/04/2018 à 08h55 following a purchase from 21/03/2018

I am very happy with the contact and follow-up from my interlocutor, she did her best to help me find the slider that could correspond but unfortunately it does not work
I remain at your disposal to see if I can find a solution

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Acheteur Vérifié

Published on 08/04/2018 à 06h48 following a purchase from 02/04/2018

The site is well done. I think it just needs a bit more examples for repairs. Not detailed enough for beginners...

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Acheteur Vérifié

Published on 07/04/2018 à 10h58 following a purchase from 22/03/2018

Impossible to print the template to determine which slider to choose for a replacement

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Acheteur Vérifié

Published on 05/04/2018 à 13h45 following a purchase from 10/03/2018

Very clear explanations.

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Acheteur Vérifié

Published on 02/04/2018 à 16h58 following a purchase from 27/03/2018

Site without problems

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Acheteur Vérifié

Published on 02/04/2018 à 10h40 following a purchase from 13/03/2018

deadlines respected

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Acheteur Vérifié

Published on 01/04/2018 à 19h17 following a purchase from 15/03/2018

fast and efficient service

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Acheteur Vérifié

Published on 01/04/2018 à 06h52 following a purchase from 26/03/2018

It works very well.

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Acheteur Vérifié

Published on 31/03/2018 à 15h14 following a purchase from 22/03/2018

Fast and serious.

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Acheteur Vérifié

Published on 31/03/2018 à 06h57 following a purchase from 21/03/2018

Speed of delivery
When will the opening of the Champenoux store?

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Acheteur Vérifié

Published on 30/03/2018 à 14h32 following a purchase from 23/03/2018

Correct delivery, product very well described.

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Acheteur Vérifié

Published on 30/03/2018 à 13h47 following a purchase from 22/03/2018

Delivery is very fast but the products are of poor quality.

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Acheteur Vérifié

Published on 28/03/2018 à 17h08 following a purchase from 19/03/2018

Good but the delivery is a bit long.

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Acheteur Vérifié

Published on 28/03/2018 à 10h02 following a purchase from 18/03/2018

I easily found what I wanted and also very fast delivery.

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Acheteur Vérifié

Published on 26/03/2018 à 13h32 following a purchase from 21/03/2018

No problem with the order and its tracking.
However, it would be wise to be able to print the ruler that comes with the slider for better measurement.
I made a first order and the slider was too small. Thanks to the ruler received with it, I was able to check and indeed I needed the larger size.

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Response from clip-zip.com Published on 27/03/2018

Hello Sophie,
Thank you for your message.
It is indeed possible to print the reference card you receive upon delivery of the product remotely. Here is the link:
https://www.boutique-zlideon.fr/content/10-carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite-
See you soon!

Acheteur Vérifié

Published on 26/03/2018 à 10h00 following a purchase from 20/03/2018

good

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Acheteur Vérifié

Published on 25/03/2018 à 12h21 following a purchase from 20/03/2018

difficult to estimate the size of the slider

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Response from clip-zip.com Published on 27/03/2018

Hello Patricia,
For your next orders, please note that it is possible to download our reference card in actual sizes, here is the link:
https://www.boutique-zlideon.fr/content/10-carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite-
This should help you in choosing the slider, if you still have some doubts, send photos of your closure by email: [email protected] We will help you find the slider you need.
See you soon!

Acheteur Vérifié

Published on 25/03/2018 à 11h38 following a purchase from 19/03/2018

the thing seemed promising... I measured well before ordering and what I received had nothing to do with it. Being quite handy myself, the explanations were of no help. Conclusion, not expensive but it's still money thrown in the trash!

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Response from clip-zip.com Published on 27/03/2018

Hello Nathalie
Don't hesitate to contact customer service to request an exchange [email protected]
If you need help finding the size you need, send a photo of it along with the measurements.
See you soon!

Acheteur Vérifié

Published on 24/03/2018 à 15h53 following a purchase from 11/03/2018

The descriptive table misled me with the closing width measurements, I had to increase by one size, now I am waiting for the correct sizes to verify if the products meet the description

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Acheteur Vérifié

Published on 24/03/2018 à 13h49 following a purchase from 19/03/2018

good

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Acheteur Vérifié

Published on 24/03/2018 à 12h49 following a purchase from 19/03/2018

The site is good. Only the ordered product is at fault

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Acheteur Vérifié

Published on 23/03/2018 à 17h14 following a purchase from 18/03/2018

problem when paying by card, I had to try several times.

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Acheteur Vérifié

Published on 23/03/2018 à 15h01 following a purchase from 18/03/2018

there should be a more precise description of the different types of zippers, at the risk of not ordering the right model

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Acheteur Vérifié

Published on 22/03/2018 à 08h26 following a purchase from 14/03/2018

THE SITE IS GOOD BUT IT'S DIFFICULT TO DETERMINE THE RIGHT SLIDER

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Acheteur Vérifié

Published on 19/03/2018 à 22h52 following a purchase from 14/03/2018

good

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