English 
A
Rating: 4 out of 5
1st recent order not enough hindsight but received my order very quickly
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
shipping costs a bit high and product a bit expensive
otherwise very well done and serious site
fast and perfect delivery
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otherwise very well done and serious site
fast and perfect delivery
A
Rating: 4 out of 5
ease of search, ease of ordering, good packaging and respect for deadlines
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A
Rating: 3 out of 5
Not easy to find the right size and the right model of zipper, despite the rather well-made explanations!
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A
Rating: 3 out of 5
Gadgets that do not work
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A
Rating: 4 out of 5
Effective and fast delivery.
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A
Rating: 4 out of 5
Quite clear
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A
Rating: 4 out of 5
No review given the result of my order
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A
Rating: 3 out of 5
The choice is not very simple for the size to order.
The proposed tool is difficult to print at size 1
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The proposed tool is difficult to print at size 1
A
Rating: 4 out of 5
Very serious the order arrived quickly
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A
Rating: 4 out of 5
Ingenious system and very fast order
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A
Rating: 4 out of 5
fast shipping and conforms to the order
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A
Rating: 4 out of 5
good
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A
Rating: 2 out of 5
I ordered while paying very close attention to the measurement... result it does not match.. Anyway an unnecessary expense
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Response from clip-zip.com
Hello,
Do not hesitate to contact customer service at this email address: [email protected], who can help you find the right cursor.
Do not hesitate to contact customer service at this email address: [email protected], who can help you find the right cursor.
A
Rating: 4 out of 5
fairly clear, but lacks one or two pieces of information regarding the exact way to take measurements you have to search for this information. If this could be available automatically when looking at sliders it would be perfect.
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
Easy to use
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A
Rating: 4 out of 5
Useful
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A
Rating: 4 out of 5
good
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A
Rating: 3 out of 5
hello, not easy to choose the right zip. It would be good to put photos for each zipper. When I made the first order I made a mistake and it's a shame. The password recovery system is a bit tedious.
Otherwise when you find the right zip the repair is easy
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Otherwise when you find the right zip the repair is easy
A
Rating: 4 out of 5
Fast shipping.
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A
Rating: 4 out of 5
Good explanations with the printable sheet, a bit of hesitation to make a choice on the nylon zipper. Shipping costs charged 3.50 euros, reality much simpler 1.24 euros, to improve.
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A
Rating: 4 out of 5
products a bit expensive but quick order and delivery quality product easy to use
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A
Rating: 4 out of 5
Product conforms to the order and received quickly the reference card super practical it avoided me from ordering the wrong cursor. Simple assembly and quick installation.
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A
Rating: 2 out of 5
Cursor too large, the indicated measurements were not clear... I ordered a smaller one
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Response from clip-zip.com
Hello,
We try to provide all the necessary information on our website, we even put a reference card that can be printed and is in real size so that customers can orient themselves in their choice of cursor.
If despite everything the choice becomes complicated we always advise sending an email with a photo of the zipper to be repaired and the exact measurements of its teeth.
We hope to see you again soon for a new order!
Do not hesitate to contact us for any questions regarding the sliders or boxes/handles.
See you soon.
We try to provide all the necessary information on our website, we even put a reference card that can be printed and is in real size so that customers can orient themselves in their choice of cursor.
If despite everything the choice becomes complicated we always advise sending an email with a photo of the zipper to be repaired and the exact measurements of its teeth.
We hope to see you again soon for a new order!
Do not hesitate to contact us for any questions regarding the sliders or boxes/handles.
See you soon.
A
Rating: 4 out of 5
despite a little delay the package has arrived
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A
Rating: 4 out of 5
Nothing to report.
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A
Rating: 4 out of 5
Good
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A
Rating: 3 out of 5
The principle and product are interesting. However, following the instructions to order the product, the received product is too small.
I therefore decided to go to a dealer mentioned on the site. Already their address is different (atout fil paris 12) and moreover they do not have these products
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I therefore decided to go to a dealer mentioned on the site. Already their address is different (atout fil paris 12) and moreover they do not have these products
A
Rating: 2 out of 5
I only received part of the paid order, I left a message and received no response
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Response from clip-zip.com
Hello,
Were you able to reach customer service? Here is the email address [email protected], feel free to call us at 03.55.87.06.67.
Best regards,
Were you able to reach customer service? Here is the email address [email protected], feel free to call us at 03.55.87.06.67.
Best regards,
A
Rating: 4 out of 5
No problems to report
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A
Rating: 4 out of 5
Good logistics service
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A
Rating: 4 out of 5
good (maybe improve the information on the different sizes of the products).
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A
Rating: 2 out of 5
My order was a week late and the ordered item (size selected referring to the site's recommendations) did not match what I wanted.
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Response from clip-zip.com
Hello,
Were you able to request an exchange for the item that was not right? Don't hesitate to ask our customer service for advice, they can help you find the product you need.
Were you able to request an exchange for the item that was not right? Don't hesitate to ask our customer service for advice, they can help you find the product you need.
A
Rating: 4 out of 5
Very responsive site
Fast shipping
However, it is difficult to ensure the correct size to order
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Fast shipping
However, it is difficult to ensure the correct size to order
A
Rating: 2 out of 5
While I have not received my order despite various messages asking if it can be sent to another address
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A
Rating: 4 out of 5
no problem
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A
Rating: 4 out of 5
Intuitive site.
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A
Rating: 4 out of 5
Delivery times a bit long (out of stock announced after placing the order) however very good products
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A
Rating: 2 out of 5
Not enough information about the product, not enough details on the installation of the zipper. Result not used, returned in the lost delivery pouch 18€ I had not ordered the stop at the bottom of the coat. It's my fault. Too bad
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