The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Good. However, finding the right product is not obvious. My slider is too small while the closure seemed to match the pattern proposed by the site. A bit of knowledge in zippers is needed.
Overall happy to know this site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2017
Good site, good help in choosing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2017
The first slider ordered was not the right one (the zip to be repaired was between two sizes). I proceeded with an exchange: quick and without problems.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/05/2017
Despite the photos sent, I was very poorly advised by customer service
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Response from clip-zip.com
We are sorry for your bad experience with customer service. We take your comment into account to improve our service and our advice to our customers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2017
Practical site to find the appropriate item
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/04/2017
Not easy to find the right slider, as evidenced by an order error
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/05/2017
Everything corresponds but missing invoice in shipment
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Response from clip-zip.com
You can download the invoice from your customer account.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2017
Clear site. Essential and precise information
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2017
This product is very good, but I would advise checking your measurements before ordering. Following my mistake, the replacement of the sliders was faster than the first delivery. Well done!
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Response from clip-zip.com
To avoid any mistakes, we recommend printing the reference card to compare and choose the right slider for your closure. See the page: https://www.boutique-zlideon.fr/content/10-carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2017
practical but not easy to find the right slider size
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2017
Ultra fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2017
Ideal for not throwing away a jacket or pants. Small problem with the receipt of the package that never arrived. A second shipment was quickly made. Impossible to know the origin of this problem (post, carrier or other)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2017
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/03/2017
I have returned the received slider because it cannot be installed. Probably a size error, specifying the model that would fit. Since then no news..... I therefore request a refund for this order, if I cannot have the correct model, ...while still preferring to have the requested item.... waiting for a quick response from you.........
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Response from clip-zip.com
We have received your slider, we are waiting for your payment for the price difference. Once this is settled, we will ship the new slider reference as soon as possible.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/05/2017
The site is great, you can find exactly what you need.
However, I only give 3 stars for shipping, you stated received in 1 or 2 working days but my first order was sent 3 days later and now I am on the second day of my order and still not sent...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2017
The new closure fits perfectly. Easy to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2017
simple easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2017
none
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2017
Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2017
Very good site and easy to use full of information to make a good choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2017
Maybe a little more detail on the proposed sliders !!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/04/2017
is not explained very well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2017
Order received very quickly and repair of the faulty zipper without any problem. Now we need to see over time if it holds. I saved a motorcycle jacket.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2017
offers a very wide choice of sliders, it's very practical for repairs, I recommend!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/04/2017
A bit expensive for shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2017
Very effective
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2017
fast and simple
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2017
Precise, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2017
Good site with proposals for different sizes for zippers. Unfortunately, the size was not the right one and I am not sure that the next size up is also the right one. Too bad.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2017
Very good site. I found my happiness so I don't have to change the pulls of a motorcycle jacket.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2017
The site is clear and welcoming, the order is easy to make. Unfortunately, the measurements are not reliable. Maybe consider sending photos?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2017
I am very happy with this site. I recommend it to several people.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/04/2017
your response service leaves something to be desired, we respond and sometimes no response
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2017
I would have liked a detailed description of the various sliders
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/04/2017
On first use the slider came off!
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Response from clip-zip.com
This is most certainly due to the wrong choice of slider: the 4C2 slider is made for invisible zippers, which explains why it comes off. For your bag we recommend the 4C or 5C slider (category "Spiral Mesh").
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2017
Very simple and fast, however regarding the size of the zipper it is not very well explained I was lucky to hit the right one
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2017
Very good, and fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/04/2017
Good follow-up, but high shipping costs
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/04/2017
- lack of clarity in zipper measurement instructions
- lack of clarity in the type of slider to choose in relation to your distributor sites
- I am a teacher, my requests are starting to become frequent with you, or with your partner distributors.
However, I often have to reorder (due to measurement errors or slider characteristics)
As for the simplicity of replacement, in fact, I could be okay, but we know the real work to be done for modifying this slider ;-)
My opinion is only meant to help you improve.
Your innovation is very useful to me, but there are still things to review in terms of training others
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Response from clip-zip.com
Thank you for your feedback.
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