The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
I am a 'little' lost 01/24 Order I pay 8.95 (forgot the shipping payment accepted 01/28 I confirm forgot the shipping 02/03 You confirm my order canceled to reorder, What about the refund?? 02/04 Order shipped?? When I did not reorder!!!! Can you tell me where we stand please Thank you in advance
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Response from clip-zip.com
Hello, We are sincerely sorry for the confusion and the inconveniences caused regarding your order. We have just sent you an email to clarify the situation. Thank you for your understanding. The clip-zip team
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Laetitia P.
Rating: 2 out of 5
following a purchase from 31/01/2026
Meh I bought the zippers as well as the sleeves and unfortunately despite the dimensions taken correctly it does not fit The zipper of the 2 jackets to be repaired is plastic so complicated
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Response from clip-zip.com
Hello, We are sorry to hear that our products did not meet your expectations. Please feel free to contact us directly so we can assist you better in your situation. Best regards. The clip-zip team
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Nathalie P.
Rating: 4 out of 5
following a purchase from 17/01/2026
The purchase on the website was straightforward
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Bernard J.
Rating: 2 out of 5
following a purchase from 05/02/2026
I had to place 2 orders and I still haven't found the zip I need. I give up. Best regards.
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Response from clip-zip.com
Hello, We are sorry to hear that you have not found the zip you needed despite your orders. Your experience is important to us. Please feel free to contact us so we can help you find a solution. Best regards. The clip-zip team
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Fabien L.
Rating: 4 out of 5
following a purchase from 02/02/2026
Undoubtedly very good for 'open' zips but I couldn't reset the system on a 'closed' zip of a backpack type (although it is supposed to be compatible). Easy and efficient return and refund, so purchase without risk. Thank you
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Gabriel D.
Rating: 2 out of 5
following a purchase from 04/02/2026
Fast delivery, serious packaging, the zip corresponds perfectly to the order but does not work. Too bad
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Response from clip-zip.com
Hello, Thank you for your feedback. We are sorry to hear that the zip does not work as expected. Your satisfaction is important to us, and we invite you to contact us directly to find a solution to this problem. Best regards. The clip-zip team
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Isabelle M.
Rating: 2 out of 5
following a purchase from 25/01/2026
The sliders are expensive and do not fit the closures.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your opinion. We are sorry to hear that the sliders did not meet your expectations. Please feel free to contact us directly to discuss your experience, we will be happy to help you. Best regards. The clip-zip team
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Bruno D.
Rating: 2 out of 5
following a purchase from 26/01/2026
The slider does not work well and the zipper opens right away after
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that the slider of your zipper does not work as expected. Your feedback is valuable and will help us improve our products. Please feel free to contact us to discuss your situation in more detail. Best regards. The clip-zip team
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Alain V.
Rating: 4 out of 5
following a purchase from 02/01/2026
good
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Corinne M.
Rating: 4 out of 5
following a purchase from 24/12/2025
Impeccable delivery, perfect packaging, long wait of more than 15 days for delivery, too bad!
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jean-luc M.
Rating: 4 out of 5
following a purchase from 18/01/2026
Practical, easy to install, effective at the moment ... to see over time.
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Anna N.
Rating: 2 out of 5
following a purchase from 16/01/2026
When it works, it's good, but unfortunately very customer-unfriendly return conditions. I ordered a zipper for jeans, it works, and two of the smallest nylon zippers for two other pants. But they were still too big, or they do not close the zippers. I wanted to return them, but that can only be done in the unused package along with the third zipper and the tool. I would have to pay for the postage myself. Annoying.
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Gaëlle G.
Rating: 4 out of 5
following a purchase from 16/01/2026
The sliders fit perfectly on the slides. A time saver and the indications on the site help to find the right one every time.
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Gilles S.
Rating: 4 out of 5
following a purchase from 24/12/2025
Very helpful online help
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Massimo G.
Rating: 4 out of 5
following a purchase from 24/12/2025
Quite clear. Easy to find what you are looking for.
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Nathalie C.
Rating: 4 out of 5
following a purchase from 27/12/2025
It lacks detail regarding the right size to take.
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Sophie B.
Rating: 4 out of 5
following a purchase from 15/01/2026
Great, I'm advertising because it's a genius invention. Just the exchange conditions could be simpler, I didn't need it in the end so all the better. The customer service was very responsive.
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EDITH B.
Rating: 2 out of 5
following a purchase from 13/01/2026
After asking for advice by email and phone, I ordered sleeve and box number 5 for a slider indicated 7 and it is therefore too small
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Anne M.
Rating: 2 out of 5
following a purchase from 10/01/2026
I thought I had the complete zippers for a coat that has a double zipper. So unnecessary purchase.
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Jean F.
Rating: 2 out of 5
following a purchase from 13/01/2026
Impossible to open! So not installed. Too bad
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Marc S.
Rating: 4 out of 5
following a purchase from 11/01/2026
No problem, received on time
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Philippe L.
Rating: 4 out of 5
following a purchase from 10/01/2026
Clear site
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Michael S.
Rating: 4 out of 5
following a purchase from 09/01/2026
I am very satisfied with my purchase. I can finally wear my waxed jacket again. Slow delivery. Ordered on January 9, delivered on the 24th.
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Sébastien H.
Rating: 4 out of 5
following a purchase from 11/01/2026
Easy and quick, great solution for repairing pulls. Only downside, on a metal pull, the first one only lasted 2 years.
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wilfried M.
Rating: 2 out of 5
following a purchase from 01/01/2026
Not very durable
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Stéphane B.
Rating: 2 out of 5
following a purchase from 20/12/2025
Does not work and opens
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jeanchristophe G.
Rating: 4 out of 5
following a purchase from 19/12/2025
No problem regarding the site.
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arnaud B.
Rating: 4 out of 5
following a purchase from 20/12/2025
Good product but the price is still high.
Too bad the quality-price ratio is not better.
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Monika W.
Rating: 4 out of 5
following a purchase from 20/12/2025
The delivery was correctly delivered.
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Jean-Michel P.
Rating: 4 out of 5
following a purchase from 05/01/2026
Very good except, perhaps, a slightly high price.
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Gisèle B.
Rating: 2 out of 5
following a purchase from 07/01/2026
The clip is not tight enough.
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Mickael C.
Rating: 4 out of 5
following a purchase from 02/01/2026
Good but missing tracking information for the package
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Gilbert E.
Rating: 4 out of 5
following a purchase from 06/01/2026
Very clever, well-thought-out slider. The only small difficulty is clearing the area of the stop box.
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Daniel D.
Rating: 2 out of 5
following a purchase from 04/01/2026
Although I followed the instructions given to determine the size of the item I was looking for, I ended up with a model that was too small. I am reluctant to place another order for fear of finding myself in this type of situation again. Too bad......
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Michéle P.
Rating: 4 out of 5
following a purchase from 30/12/2025
The site is clear, it allows you not to make mistakes in the choice. I appreciated the video which is reassuring for the installation of the new zip.
However, I regret that you do not offer zips for reversible jackets, which is what I needed.
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Jérôme B.
Rating: 4 out of 5
following a purchase from 17/12/2025
Quite a complete site to place an order.
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François R.
Rating: 4 out of 5
following a purchase from 26/12/2025
Well suited for the 'main' closures, which open completely and separate in two; not at all for small types like jacket pockets.
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claude W.
Rating: 4 out of 5
following a purchase from 09/12/2025
Great, closure replaced. However, it does not lock enough when it is closed.
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Bocquet C.
Rating: 4 out of 5
following a purchase from 27/12/2025
Very good
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Frédéric G.
Rating: 4 out of 5
following a purchase from 11/12/2025
Slider is very good
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