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J
Rating: 4 out of 5
Very good
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 2 and 4 stars
Reset filtersD
Rating: 4 out of 5
Hello, very satisfied with the technology. I was able to save a jacket that I cared about. However, it is a pity that you cannot change the look of the pull tab which is very ugly. Perhaps consider as an option pull tabs that clip onto the existing one.
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F
Rating: 4 out of 5
Works very well and my ski jacket is usable again (Eider wanted 100€ to change everything). One little star less because the slider has a small spike that is not pleasant and pokes a bit.
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B
Rating: 2 out of 5
The zip clip is well referenced 5 after its installation and locking, the zipper opens about in the middle. I will proceed to the complete replacement of this one.
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E
Rating: 4 out of 5
Good site with clear indications regarding the choice of these closures
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S
Rating: 4 out of 5
explanatory quite effective for searching for the right item
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E
Rating: 4 out of 5
The product met my expectations but 10 bucks for plastic is still expensive paid
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M
Rating: 4 out of 5
I did not receive my order, I sent an email, I did not get a response. I am waiting
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F
Rating: 4 out of 5
Fast delivery and product as described. I only gave 4 stars because I find it too short and it hurts the finger due to its locking system.
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M
Rating: 2 out of 5
The size is too big. I will return it.
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M
Rating: 2 out of 5
I think I didn't choose the right clip for the right zip. I couldn't really define it
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E
Rating: 4 out of 5
It has all been easy and fast. Regards
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M
Rating: 4 out of 5
Very satisfied with my purchase
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W
Rating: 4 out of 5
PRACTICAL
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S
Rating: 4 out of 5
The clip-zip works well, but it was difficult to remove the old one. I find you should be more precise about what kind of tweezers to use: show a larger photo on your site.
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D
Rating: 4 out of 5
Immediate refund and recommended item, received quickly
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C
Rating: 2 out of 5
The stop sleeve broke when I tried to put it on. Raw material not solid. Indeed, you forget to specify that you also need to look at the thickness of the fabric that makes up the zipper and not just the dimensions of the teeth. I never managed to thread the fabric into the stop sleeve because it was too tight and yet I had measured the teeth of my zip well
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience with us. We are sorry to hear that the stop sleeve did not meet your expectations and that you encountered difficulties during its use. Your feedback is valuable and will help us improve our usage advice. Please feel free to contact us if you have any questions or need additional assistance. Best regards. The clip-zip team
N
Rating: 4 out of 5
very good idea
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J
Rating: 4 out of 5
Nothing to report
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J
Rating: 4 out of 5
Interesting
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J
Rating: 4 out of 5
Slider changed in 5
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T
Rating: 2 out of 5
It worked for two days and then the closure loosened. It ended up at the cobbler!
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and helps us improve the quality of our items. Please feel free to contact us directly if you would like to discuss your situation. Best regards. The clip-zip team
M
Rating: 4 out of 5
My order meets my expectations
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J
Rating: 4 out of 5
Apart from a delivery problem by the post, as usual, it seems to be working well for now
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M
Rating: 4 out of 5
The site is okay, the delivery time is short.
The French request for feedback is not optimal. The order was executed in German.
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The French request for feedback is not optimal. The order was executed in German.
V
Rating: 4 out of 5
Fast and efficient
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T
Rating: 4 out of 5
This clipper that I received as a goodwill gesture fit better than the previous one which didn't work at all. The optimal one was the one I received in 2024. In conclusion, both that I received in 2025 are not as good as the one from 2024.
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M
Rating: 4 out of 5
Repair done, but difficult. The measurement I took led me to a size that turned out to be too big. I returned it, and I was fully refunded, then I ordered the smaller size. This dimension worked but was difficult to mount because it is tight. For an instrument cover.
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N
Rating: 4 out of 5
Ease of setup, a bit expensive though.
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A
Rating: 4 out of 5
it's great to be able to change this small part of my musical instrument case. I had to change 3 clips, it still ends up being a bit expensive in the end.
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G
Rating: 4 out of 5
I was able to easily consult the entire range of products offered for zipper repairs
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B
Rating: 4 out of 5
I don't speak good French. Excuse me
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A
Rating: 4 out of 5
Very good with the sheet to choose the zipper model :)
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E
Rating: 4 out of 5
nothing to say, this is the 2nd jacket saved
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J
Rating: 4 out of 5
very very good product but expensive
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C
Rating: 4 out of 5
Super product. Template provided to determine the reference but delivery time of 3 weeks.
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J
Rating: 4 out of 5
The product is effective if the zipper has all its teeth in good condition. Sometimes out of stock on certain models. Too bad for additional shipping costs.
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U
Rating: 2 out of 5
Delivery top, but slider did not fit and was returned. Credit has not yet been issued.
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M
Rating: 2 out of 5
1st defective item received.
After-sales service difficult to reach. Person not at all friendly on the phone.
Replacement item sent very late.
Tutorial could be improved (does not indicate at all that a click should be heard when opening the piece and that one must insist while holding the item very firmly with the plastic wedge).
The 2nd finally received works very well. Only positive point of this long experience.
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After-sales service difficult to reach. Person not at all friendly on the phone.
Replacement item sent very late.
Tutorial could be improved (does not indicate at all that a click should be heard when opening the piece and that one must insist while holding the item very firmly with the plastic wedge).
The 2nd finally received works very well. Only positive point of this long experience.
T
Rating: 4 out of 5
Everything worked perfect with the product itself. Shipping time far away from Amazon, but partly caused by a missing digit for the shipping address.
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