English 
W
Rating: 4 out of 5
After an information piece, I ordered and am satisfied. The delivery went well.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 2 and 4 stars
Reset filtersM
Rating: 4 out of 5
too bad this system does not exist for even finer closures!!!
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P
Rating: 2 out of 5
Does not work with a backpack zipper
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A
Rating: 4 out of 5
-
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F
Rating: 4 out of 5
No problem
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E
Rating: 4 out of 5
GOOD
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W
Rating: 2 out of 5
Delivery times not controlled, items shipped on 04/02 received on 19/02, explanations provided social movements duration indefinite in Belgium? then distribution error.
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C
Rating: 4 out of 5
Satisfied but expensive
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R
Rating: 4 out of 5
Fast delivery, easy to adapt system but size choice not obvious
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F
Rating: 2 out of 5
Hello, I received my order but despite a promo code, I am asked to pay an additional €5 while it was just an exchange, so yes, I am disappointed.
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Response from clip-zip.com
Hello, The price varies depending on the slider model: there is indeed a difference of €4.8 between the smallest model and the largest model. If the price difference cannot be explained this way, please feel free to contact us by email to determine the reason and check if it is justified or not. Best regards, The Clip&Zip team.
A
Rating: 2 out of 5
Although I respected the indicated dimensions, it does not correspond at all.
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Response from clip-zip.com
Hello, do not hesitate to contact us by email, with customer service, to find a solution to your problem, we would be happy to help you repair your product. Best regards, The Cli&Zip team.
P
Rating: 2 out of 5
missed this time, unusable down jacket
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V
Rating: 2 out of 5
Good responsiveness in providing me with information on the model to choose, however I could not install the part in front of the cart and while tightening it with a clamp it broke. So, here I am back to square one. So, purchase for nothing in the end and relatively expensive too.
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N
Rating: 4 out of 5
Hello, the delivery was fine. The product is not great, does not fit the anoraks, not big enough
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P
Rating: 4 out of 5
nothing to report
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C
Rating: 4 out of 5
The part was the right size.
Unfortunately, I couldn't install it
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Unfortunately, I couldn't install it
J
Rating: 2 out of 5
On parka impossible to raise
The zipper
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The zipper
Response from clip-zip.com
Hello, It may be that the chosen model does not fit your zipper. Please feel free to contact us by email, we will be happy to advise you on the most suitable model. Best regards, The Clip&Zip team
A
Rating: 4 out of 5
The repair worked perfectly,
however quite expensive.
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however quite expensive.
P
Rating: 4 out of 5
Good product but there is room for improvement on delivery
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Y
Rating: 4 out of 5
A bit unclear to find the right size and be sure of the color... But good quality product. Delivery times too long..
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E
Rating: 4 out of 5
good order tracking
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J
Rating: 4 out of 5
Received on time. A bit expensive but works better than the Chinese ones. Only problem, due to their design, they have the pulling system a bit backward and it is more difficult to slide on the zip. Especially on a bag where there are few grips. Thank you anyway because I would not have been able to repair the closure otherwise.
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A
Rating: 2 out of 5
Customer service has not responded for a week. I complained about the product because it did not fit. After two follow-ups, the same product was sent back to me, with a return label. For that, the second star. I wrote to customer service again and asked for a solution. No response. I have now accepted that the purchase was a waste of time and money. Even this survey, why am I being contacted in French, I do not speak French. I had to translate the questions with Google Translate. The picture below shows that I was indeed sent the wrong product twice.
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G
Rating: 2 out of 5
My item did not arrive quickly. I returned it for an exchange. I called 3 days ago. I was told it had arrived and would be processed as a priority. Since then, no news. I had requested an exchange, and I was told it was not possible because I had put the references of my new item inside. I would first get a credit note and I would have to reorder the item. To get it in 48 hours, they ask for 11 euros in shipping fees. That's huge.
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L
Rating: 2 out of 5
Although the reception was quick, the quality of the product is mediocre, impossible to install. So I do not recommend
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C
Rating: 4 out of 5
Fast delivery, easy exchange/credit due to order error.
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F
Rating: 4 out of 5
Good
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A
Rating: 2 out of 5
Clips well but does not close at all...
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B
Rating: 4 out of 5
Only one order received with a 10-day delay.
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A
Rating: 4 out of 5
Always so satisfied with the products.
Always new items.
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Always new items.
H
Rating: 4 out of 5
I had made two orders on the same day.
These orders arrived in a single package.
However, I paid for shipping twice.
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These orders arrived in a single package.
However, I paid for shipping twice.
Response from clip-zip.com
Hello, The shipping costs of the first order have now been refunded to you. Please feel free to report this kind of situation by email, so that we can find a solution. Best regards, The Clip&Zip team.
N
Rating: 4 out of 5
Very good: sent quickly and works well, only I need to search online how to open the clip-zip with the plastic tab (the tab was cracking).
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J
Rating: 4 out of 5
practical
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O
Rating: 4 out of 5
Pleasant and clear site
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L
Rating: 4 out of 5
Item conforms to the description
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E
Rating: 4 out of 5
very good quality and easy to implement
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N
Rating: 4 out of 5
-
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J
Rating: 4 out of 5
Good
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B
Rating: 4 out of 5
Fast shipping ok.
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S
Rating: 4 out of 5
Smooth navigation, clear explanations for choosing the type of slider and the right size.
Too bad the model I needed was out of stock and no details on the next availability date!!
I had to take a metal model, but it works poorly on my zipper.
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Too bad the model I needed was out of stock and no details on the next availability date!!
I had to take a metal model, but it works poorly on my zipper.