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D
Rating: 2 out of 5
Product received on time and in perfect condition, but the pull tab is too small and thin. It won't last long.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
2 star reviews
Reset filtersC
Rating: 2 out of 5
The slider does not engage both sides of the closure together, even though it is the right model and the right size. I have to press on it every time, otherwise the zip does not close. Disappointed with the product.
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K
Rating: 2 out of 5
The contact was nice - but unfortunately the replacement sliders do not work. Since the return is at my expense, I had bad luck twice and paid a lot of money for nothing. Too bad!
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A
Rating: 2 out of 5
It didn't work on my gore-tex jacket. It's not a big deal. But the communication is very poor. Impossible to contact customer service and in the end, I returned the product and still no explanation as to why it didn't work.
Mystery
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Mystery
Y
Rating: 2 out of 5
Average since I returned them yesterday
The 5 is too small, the (8 old version) was too big
Can you tell me which model to choose, on the back of the initial model it is engraved 85
Thank you in advance Regards YL
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The 5 is too small, the (8 old version) was too big
Can you tell me which model to choose, on the back of the initial model it is engraved 85
Thank you in advance Regards YL
K
Rating: 2 out of 5
Order placed on March 19 but still not delivered
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S
Rating: 2 out of 5
no slider has unfortunately ever worked, too big, too small....
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I
Rating: 2 out of 5
Based on the site, I took the smallest zip. but it's too big. It doesn't help me at all. yet it was marked compatible.
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J
Rating: 2 out of 5
The quality of the zips is not up to the price.
Indeed, the smallest models are impossible to open and if you force a little the hinge breaks.
I do not recommend buying these products.
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Indeed, the smallest models are impossible to open and if you force a little the hinge breaks.
I do not recommend buying these products.
Y
Rating: 2 out of 5
I am a 'little' lost 01/24 Order I pay 8.95 (forgot the shipping payment accepted 01/28 I confirm forgot the shipping 02/03 You confirm my order canceled to reorder, What about the refund?? 02/04 Order shipped?? When I did not reorder!!!! Can you tell me where we stand please Thank you in advance
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Response from clip-zip.com
Hello, We are sincerely sorry for the confusion and the inconveniences caused regarding your order. We have just sent you an email to clarify the situation. Thank you for your understanding. The clip-zip team
L
Rating: 2 out of 5
Meh I bought the zippers as well as the sleeves and unfortunately despite the dimensions taken correctly it does not fit The zipper of the 2 jackets to be repaired is plastic so complicated
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Response from clip-zip.com
Hello, We are sorry to hear that our products did not meet your expectations. Please feel free to contact us directly so we can assist you better in your situation. Best regards. The clip-zip team
B
Rating: 2 out of 5
I had to place 2 orders and I still haven't found the zip I need. I give up. Best regards.
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Response from clip-zip.com
Hello, We are sorry to hear that you have not found the zip you needed despite your orders. Your experience is important to us. Please feel free to contact us so we can help you find a solution. Best regards. The clip-zip team
G
Rating: 2 out of 5
Fast delivery, serious packaging, the zip corresponds perfectly to the order but does not work. Too bad
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Response from clip-zip.com
Hello, Thank you for your feedback. We are sorry to hear that the zip does not work as expected. Your satisfaction is important to us, and we invite you to contact us directly to find a solution to this problem. Best regards. The clip-zip team
I
Rating: 2 out of 5
The sliders are expensive and do not fit the closures.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your opinion. We are sorry to hear that the sliders did not meet your expectations. Please feel free to contact us directly to discuss your experience, we will be happy to help you. Best regards. The clip-zip team
B
Rating: 2 out of 5
The slider does not work well and the zipper opens right away after
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that the slider of your zipper does not work as expected. Your feedback is valuable and will help us improve our products. Please feel free to contact us to discuss your situation in more detail. Best regards. The clip-zip team
A
Rating: 2 out of 5
When it works, it's good, but unfortunately very customer-unfriendly return conditions. I ordered a zipper for jeans, it works, and two of the smallest nylon zippers for two other pants. But they were still too big, or they do not close the zippers. I wanted to return them, but that can only be done in the unused package along with the third zipper and the tool. I would have to pay for the postage myself. Annoying.
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E
Rating: 2 out of 5
After asking for advice by email and phone, I ordered sleeve and box number 5 for a slider indicated 7 and it is therefore too small
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A
Rating: 2 out of 5
I thought I had the complete zippers for a coat that has a double zipper. So unnecessary purchase.
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J
Rating: 2 out of 5
Impossible to open! So not installed. Too bad
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W
Rating: 2 out of 5
Not very durable
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S
Rating: 2 out of 5
Does not work and opens
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G
Rating: 2 out of 5
The clip is not tight enough.
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D
Rating: 2 out of 5
Although I followed the instructions given to determine the size of the item I was looking for, I ended up with a model that was too small. I am reluctant to place another order for fear of finding myself in this type of situation again. Too bad......
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B
Rating: 2 out of 5
The zip clip is well referenced 5 after its installation and locking, the zipper opens about in the middle. I will proceed to the complete replacement of this one.
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M
Rating: 2 out of 5
The size is too big. I will return it.
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M
Rating: 2 out of 5
I think I didn't choose the right clip for the right zip. I couldn't really define it
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C
Rating: 2 out of 5
The stop sleeve broke when I tried to put it on. Raw material not solid. Indeed, you forget to specify that you also need to look at the thickness of the fabric that makes up the zipper and not just the dimensions of the teeth. I never managed to thread the fabric into the stop sleeve because it was too tight and yet I had measured the teeth of my zip well
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience with us. We are sorry to hear that the stop sleeve did not meet your expectations and that you encountered difficulties during its use. Your feedback is valuable and will help us improve our usage advice. Please feel free to contact us if you have any questions or need additional assistance. Best regards. The clip-zip team
T
Rating: 2 out of 5
It worked for two days and then the closure loosened. It ended up at the cobbler!
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and helps us improve the quality of our items. Please feel free to contact us directly if you would like to discuss your situation. Best regards. The clip-zip team
U
Rating: 2 out of 5
Delivery top, but slider did not fit and was returned. Credit has not yet been issued.
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M
Rating: 2 out of 5
1st defective item received.
After-sales service difficult to reach. Person not at all friendly on the phone.
Replacement item sent very late.
Tutorial could be improved (does not indicate at all that a click should be heard when opening the piece and that one must insist while holding the item very firmly with the plastic wedge).
The 2nd finally received works very well. Only positive point of this long experience.
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After-sales service difficult to reach. Person not at all friendly on the phone.
Replacement item sent very late.
Tutorial could be improved (does not indicate at all that a click should be heard when opening the piece and that one must insist while holding the item very firmly with the plastic wedge).
The 2nd finally received works very well. Only positive point of this long experience.
P
Rating: 2 out of 5
Fast delivery. Nothing to complain about on that side;
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Response from clip-zip.com
Hello, Thank you for taking the time to share your opinion. We are delighted that you appreciated the speed of delivery. If you encounter a problem with our products, please feel free to contact us by email to find a solution. Best regards. The clip-zip team
C
Rating: 2 out of 5
I ordered a slider for repairing a nylon spiral zipper size 5 C and I received a size 5 slider (just that) too small. According to the template chart downloaded from your site, it seems to me that the slider sent (no. 5) is for metal or plastic zippers. I requested an exchange which is taking a long time to arrive........Otherwise, despite this incident, the delivery went well.
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A
Rating: 2 out of 5
Perhaps I had bad luck but two times I ordered a zipper according to the measurements but both times it didn't work.
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V
Rating: 2 out of 5
Quite dissatisfied with the purchased slider. Installation ok, closure ok, but opening is a disaster it doesn't slide (maybe I installed it wrong). But that tip that digs into the finger is unbearable.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that you are having difficulties with the slider. The tip present is designed to block the slider so that it does not go down. The sliding should not be so difficult. It may be that the slider model is not quite suitable for your closure, or that the closure is worn out. In this second case, you can rub a solid soap on it. Please feel free to contact us by email if you need help with the repair. Best regards. The clip-zip.com team
D
Rating: 2 out of 5
What I received does not correspond to what I thought I had ordered. In the remarks, I specified an address where I wanted the package to be delivered and this was not taken into account.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to learn that your order did not meet your expectations. Please feel free to contact us by email if you wish to exchange or for anything else. Regarding the address, it should normally be entered directly in the 'Delivery Address' section. We sincerely apologize for this issue encountered. Best regards, The Clip-Zip team
B
Rating: 2 out of 5
The material does not work with the closure. However, I checked the size and nature of the notches three times. Originally, it is a Norwegian garment.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. Please feel free to contact us by email for additional advice when faced with such a problem. Best regards, The clip-zip.com team
R
Rating: 2 out of 5
Did not fit.
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V
Rating: 2 out of 5
No luxury delivery but the product doesn't work.
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C
Rating: 2 out of 5
Disappointed with the quality of the item, the clip no longer tightens the zipper enough after a few uses and the whole thing no longer closes.
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S
Rating: 2 out of 5
I bought the clip to repair the zipper of a dog bike trailer. It worked at first, but after a week of use, the zipper is broken again and the clip no longer holds.
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Response from clip-zip.com
Hello, Thank you for sharing your experience with our clip. We are sorry to learn that its use did not meet your expectations and that the zipper of your trailer encountered problems. Contact us by email and we will make sure to find a solution to this encountered problem. Best regards, The Clip-Zip team