The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
One of the two pieces arrived broken. The second one does not stay clipped. I called twice, no one answered. I sent an email asking for a photo of the garment, I sent it twice. I am still waiting for a response. Not serious
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/08/2022
I had difficulties choosing the slider. I wanted a slider with a pull tab on each side for a tent door. I couldn't find it.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/08/2022
I bought 4 different zip zlideon (8A, 8C, 5c and 10A) to repair a zipper, and none of them work. Despite a nice message I sent, no response...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/06/2022
The site is quite good, but I am disappointed because the zip broke on its first use. Way too fragile. Too bad.
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Response from clip-zip.com
Hello, this is not normal, can you send us an email to resolve this issue?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/05/2022
Nothing to say about the order and delivery.
However, the product does not work. Maybe a size error on my part?
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Response from clip-zip.com
Hello, you can write to us at: [email protected] so that we can assist you?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/05/2022
Order placed last Thursday, we took the delivery at 48h, I received a message on Saturday to inform me that the delivery would be there on Monday, today Tuesday May 31, a new message, delivery is scheduled for tomorrow Wednesday!!!! Why make us pay for a service that is not guaranteed!!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/05/2022
Problem with complicated setup
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/04/2022
Impossible to set up.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/02/2022
Following some defects on the received products I sent an email to customer service, which remains unanswered two weeks later. The phone line is unavailable during opening hours (Wednesday, March 2 at 11:25 am).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/02/2022
the clip does not close the zipper properly even though it is the right clip: !
9 € thrown in the trash! I do not recommend.
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Response from clip-zip.com
Hello,
Did you benefit from assistance from our customer service? Feel free to send us an email at [email protected]
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/02/2022
it doesn't work
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/02/2022
Top delivery! But the zip does not work at all.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/01/2022
Shipping time too long despite the extra cost requested for faster delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/01/2022
Still waiting for the rest of my order
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/01/2022
Although it is the right size slider, the teeth do not close when the slider is pulled up. Apparently it doesn't grip enough. Useless expense
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/01/2022
Not easy to order
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/01/2022
Did not receive the order :(
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/12/2021
Despite your instructions, the zipper is not the right size. Despite the lack of a user manual, I managed to put the slider on. But it is very difficult to operate this slider. Moreover, because of the metal tip at the back of the slider where you put your fingers, I injured myself while inserting the tip into my finger. I have never seen a slider with a tip like that at the back. I needed it for my parka, to go skiing. It's ruined now, I will have to buy another parka. Unless you send me the right model quickly. Behind another zipper of the parka, it says '8vs' does that mean anything to you?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/12/2021
Poorly explained.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/12/2021
Positive point: fast shipping.
Negative points: first order the product received is too small yet I followed the size that the site recommends for a coat. I therefore recommend the same product one size up... tracking unavailable yet the package was never received! Result two orders and my coat is still out of service.
I will not order again.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/11/2021
A bit disappointed because the zipper is very very hard
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/11/2021
Difficulty finding the right size.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/11/2021
Too difficult to assemble. The metal (zamak) of the parts does not allow for mistakes.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/10/2021
Fast and careful shipping. I give 2* because the ordered item did not meet my expectations, too fragile
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/09/2021
Disappointed
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/08/2021
Fast shipping but does not correspond to what I ordered !! Plastic slider and I received METALLIC so disappointed
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/06/2021
Impeccable product but service not really. Product out of stock so delays and then no delivery to the requested address.
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Response from clip-zip.com
Hello, We apologize for these inconveniences. We are still delighted if the product was able to bring you satisfaction! Have a nice day.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/07/2021
I cannot give an opinion on the product, did not find the right one, but I can commend the responsiveness on Facebook to solve my problem
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/03/2021
Does not work, probably not the right size. Excessive price. Ordered another size hoping for better
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/02/2021
Fast delivery and well protected. Unfortunately, very fragile accessories.... Both broke after tightening them with the pliers on the garment. Pacotile.
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Response from clip-zip.com
Hello,
You chose the smallest stop size, 3-4.
These are very small, very thin pieces. They need to be crimped very delicately, with jewelry pliers or flat pliers. We will soon make a video tutorial with an installation example for this product.
We always provide two sleeves for sizes 3-4 and 5 purchased individually to have two attempts. It's a metal that deforms to grip the fabric, you need to have a bit of a knack, it's never easy at first.
Best regards
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/01/2021
Hello, When you tighten the clip that holds the fabric with pliers the clip breaks I bought 3 and nothing to do every time the clip breaks
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/11/2020
I first replaced the mobile part of the zipper of a coat then the stop sleeve. The latter was difficult to put in place especially the smallest piece. The zipper was functional for 8 days then the smallest piece broke. I find myself back at square one.
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Response from clip-zip.com
Hello,
We will replace the sleeve that did not hold.
A new sleeve will be shipped today.
Best regards
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/12/2020
The clip does not work, I sent explanations and photos and it is not the right clip to send
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Response from clip-zip.com
Hello,
Do not hesitate to contact us so we can find the right slider together.
Maybe you were not delivered the right slider that you ordered?
If that's the case, please call us and we can do what is necessary.
Best regards
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/11/2020
Order still not arrived after 1 week.
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Response from clip-zip.com
Hello,
You chose the longest delivery method we offer on our site. Normally, it is indeed a delivery in 3 to 5 working days, but since the health crisis, the deadlines are no longer guaranteed by postal services.
Thank you for your understanding.
Best regards
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/10/2020
hello, I returned it because it broke but when returning it I didn't put my address so I suppose I will receive nothing. regards
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/11/2020
very disappointed does not work as expected, the zip does not hold
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Response from clip-zip.com
Hello, please feel free to show us a photo of the zipper in question, we can help you better and find the right slider: [email protected] Best regards
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/07/2020
The clip did not fit even though the size of the zipper is indeed the one I had identified. As for the slider, it crushed when I applied pressure with pliers to crimp it. I must not have the knack but in any case, that's 25 € lost.
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Response from clip-zip.com
Hello,
Regarding the size of the slider or the sleeve box we can help you if you have a photo of the zipper: [email protected]
However, the damaged slider cannot be replaced as it is strongly discouraged to use pliers to close the slider, it is closed with fingers with a little pressure and if the size is correct that is enough. Pliers deform the slider and also damage the teeth of the zipper.
If you need help finding the right reference you can send us a photo of the zipper by email.
Best regards
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/05/2020
Does not work
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Response from clip-zip.com
Hello,
It may be a reference error?
Please feel free to send us a photo by email of the zipper, we can guide you to the right slider: [email protected]
You can exchange it for the correct reference
Best regards
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/06/2020
Hello, it's not great, big problem to make it hold despite buying the same item twice, so I'm changing the closure and incurring more costs
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Response from clip-zip.com
Hello,
It is true that installing a casing and a sleeve at first can be a bit difficult.
The best is to test on a garment that you no longer use by taking several units of casing and sleeve.
The smaller and thinner the pieces are, the more they will tend to deform quickly.
The trick is to crimp little by little without forcing too hard at the beginning.
We are sorry that your repair was not successful with the replacement casing and sleeve.
We remain available if needed, do not hesitate.
Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/04/2020
Terrible, it doesn't work!!!
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