The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Correct but not precise enough to avoid getting the wrong slider model.
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Philippe M.
Rating: 3 out of 5
following a purchase from 27/04/2026
This is not the first time I buy from them, no issues so far. Unfortunately, during the last order, the zip was so small and closed that the provided pull tab was unable to open the zip; resulting in the use of a screwdriver to try to open it which broke the zip...
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APPELGHEM J.
Rating: 3 out of 5
following a purchase from 06/04/2026
Easy-to-access site. The size reference guide is a good idea, however regarding the slider ordered using this guide it did not work despite several attempts, the zipper remaining in the open position. The slider eventually broke so money spent for nothing and negative experience.
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AURIANE M.
Rating: 3 out of 5
following a purchase from 25/03/2026
very practical to assemble and suitable format, however the zip is difficult to close/open, you have to pull hard on it.
I will still extend the life of my down jacket.
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aurore M.
Rating: 3 out of 5
following a purchase from 17/03/2026
The site is easy to use. However, I am disappointed with what I ordered, it was for a double-sided closure, I did put the sleeve but the only downside is that there is no stop for the slider so my slider keeps coming off.
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Vincent S.
Rating: 3 out of 5
following a purchase from 23/03/2026
My opinion is about the zipper repair slider product. The big difficulty comes from the necessity to close both sides beforehand before placing the slider (not Clip-zip's fault). Then, the closure of the slider is imperfect, which makes it ineffective (it doesn't close behind, unless you assist the slide by holding the slider firmly between thumb and index). A fixed closure system (small screw?) would be preferable.
On the other hand, the site and the seller are reliable and efficient. I recommend the site, not the product.
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CELINE J.
Rating: 3 out of 5
following a purchase from 20/02/2026
Hello, I just tested the change of sleeves and I am disappointed, I still have the stitch that opens.... I took photos, how can I send them to you? thank you
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Katia B.
Rating: 3 out of 5
following a purchase from 23/03/2026
Bought for a backpack, did not work, bought for nothing
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Thiéry T.
Rating: 3 out of 5
following a purchase from 18/03/2026
Too bad the zips don't last long.
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Valerie F.
Rating: 3 out of 5
following a purchase from 08/03/2026
Out of the 2 zips purchased, one works well, and the other not at all. I think the site is not explicit enough about the size and material of the zipper corresponding to the zip.
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gonzalez R.
Rating: 3 out of 5
following a purchase from 01/03/2026
The size of the clip does not meet my needs, I took the largest size, yet, but the zipper is wider, The price is a bit too high, more than 13 euros with delivery, for a single clip, it's a bit too expensive.
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Claude M.
Rating: 3 out of 5
following a purchase from 20/02/2026
Hello,
I had already used this system with a zipper that opens completely without any problem.
With my non-separable zipper (collar zipper), I had no problem installing it, but it often comes undone if I pull it down too low or up too high.
I think I will have to make 2 locking points to remedy this problem.
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Murielle G.
Rating: 3 out of 5
following a purchase from 11/02/2026
Disappointed with the ordered product
It does not fit at all despite several attempts
It was a separable reverse zipper. Despite a good positioning of the zip, impossible to close the zipper completely.
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WILMET C.
Rating: 3 out of 5
following a purchase from 26/02/2026
Fast shipping, good goods, thank you
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bonavita F.
Rating: 3 out of 5
following a purchase from 25/02/2026
Nothing to say about the speed of delivery. However, I had ordered a clip-on slider to replace the broken one. On the one to be replaced, a 7 was mentioned, so I followed the correspondence (5) on the site. Unfortunately, while the slider fits quite easily on the right side of the zipper, it is impossible to close the whole thing.
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Laetitia H.
Rating: 3 out of 5
following a purchase from 21/02/2026
The recommended zip did not work on my zipper despite the correct choice of size and material so I am not very satisfied.
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Priscille C.
Rating: 3 out of 5
following a purchase from 14/01/2026
The zip model purchased does not work on the closure... too bad
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Marina S.
Rating: 3 out of 5
following a purchase from 14/02/2026
Quick, unfortunately the product does not fit
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Didier L.
Rating: 3 out of 5
following a purchase from 11/02/2026
In fact, the slider is certainly good, but each closure is a case apart, and each customer is little or not logical when it comes to assembly!!!!
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Dominique D.
Rating: 3 out of 5
following a purchase from 30/01/2026
After returning the first clip that was not the right size, the second one is perfect. However, I still have not been refunded for the first one
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OLGA V.
Rating: 3 out of 5
following a purchase from 09/12/2025
the site is practical but the products are not very well adapted. Sorry!!
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Cloe S.
Rating: 3 out of 5
following a purchase from 30/12/2025
Not very smooth
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Myriam S.
Rating: 3 out of 5
following a purchase from 17/01/2026
I filled out the return form because I wanted to exchange the zips but I received no response. I will therefore never order from your site again.
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Jean-Marc R.
Rating: 3 out of 5
following a purchase from 30/12/2025
the video for setting up the slider does not show the essential moment well enough: the moment when we engage the slider on the closure
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bernard E.
Rating: 3 out of 5
following a purchase from 17/12/2025
Terrible for customer service, I was supposed to be called back after leaving my phone with a person who was not competent, I am still waiting......
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Francoise V.
Rating: 3 out of 5
following a purchase from 26/12/2025
Not all slider sizes are clearly presented, making the choice difficult. My last order was a fiasco, I had to return the sliders.
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Patrick B.
Rating: 3 out of 5
following a purchase from 05/01/2026
The product I bought did not fit. I would need a size 7 that you do not have. Otherwise, nothing to say. Thank you.
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Gilles P.
Rating: 3 out of 5
following a purchase from 30/12/2025
I couldn't complete the repair.
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thierry B.
Rating: 3 out of 5
following a purchase from 23/12/2025
slider not suitable for fairly wide teeth although the size corresponds. The joint of the two jaws with a rivet? needs to be reviewed. The slider once opened closes poorly and the plastic tool is insufficient to open the slider, easier with a flat screwdriver.
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SANDRINE D.
Rating: 3 out of 5
following a purchase from 22/12/2025
It's not bad
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Thierry M.
Rating: 3 out of 5
following a purchase from 30/11/2025
package not received to this day!!!
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Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package. Your satisfaction is our priority and we completely understand your frustration. Please feel free to contact us directly so we can help you resolve this issue, it is true that during the Christmas period delivery problems are more likely. Best regards, The clip-zip team
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Audrey M.
Rating: 3 out of 5
following a purchase from 24/11/2025
I would like to give my opinion. And to do so, I would have liked to receive on time the two sliders I had ordered before leaving for my trip... the order was a bit delayed in being sent. It arrived while we were already gone.
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SEBASTIEN L.
Rating: 3 out of 5
following a purchase from 26/11/2025
Ideal for repairs but I have a large tooth zipper on a motorcycle jacket, it's difficult to grab the slider tab, too thin and there's also a piece that 'pricks' the finger.
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FABIENNE S.
Rating: 3 out of 5
following a purchase from 14/11/2025
This replacement slider is easy to mount however the pull tab is not very ergonomic, small and stiff it tends to unclip the product as soon as you handle it. Result: a zipper that seems repaired but works poorly and will not last, too bad.
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Jean-Jacques D.
Rating: 3 out of 5
following a purchase from 24/10/2025
satisfaction with the site, but the main thing is that it unfortunately does not work
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Anne M.
Rating: 3 out of 5
following a purchase from 09/11/2025
It's very difficult to find the dimensions on the first try... so we end up making extra orders, which is good for your business! But not for the customer.... thank you
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Patrick V.
Rating: 3 out of 5
following a purchase from 11/11/2025
Fast delivery, rather high price, and very average functioning, not impossible but very delicate.
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Laurent T.
Rating: 3 out of 5
following a purchase from 06/10/2025
Due to unavailability, I was sent a product that does not meet my needs so I am not satisfied, I am still waiting for someone to contact me about the availability of the product
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We understand that this stock issue poses a problem for a good part of our clientele. We can announce a return of these products normally by the end of November. Best regards. The clip-zip team
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Claudine D.
Rating: 3 out of 5
following a purchase from 18/10/2025
Navigation needs to be reviewed, late delivery and does not work for a zip of a down jacket, size 5 or 8, neither fits
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that the navigation on our site and the size of our zips did not meet your expectations. Your feedback is valuable and will help us improve our service. Please feel free to contact us directly for any further assistance. Best regards. The clip-zip team
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