The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Hello,
We have sent you two emails to the address indicated on your customer account.
Indeed, you did not provide the delivery city and therefore we could not send the order.
Our first email was dated 09/12 and the second on 16/12.
We have not received any response to either the first or the second.
You can reply directly to one of our emails specifying the complete postal address, so we can ship your order.
Best regards
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/12/2019
A bit of trouble placing the order
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Response from clip-zip.com
Hello,
Can you tell us more?
For next time, if needed, don't hesitate to call us at 03.55.87.06.67.
We can guide you step by step for the order.
Best regards
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2019
Order arrived very quickly
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/12/2019
My package was delivered very quickly.. nothing to say about the delivery. However, very disappointed with the product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/11/2019
GOOD RAZ
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/11/2019
site: not very practical. delivery: correct.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2019
The indications for choosing the size do not allow receiving the adapted model. I measured the size of the zipper correctly and received a slider that is too small.
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Response from clip-zip.com
Hello, If you need help finding the right slider, you can send us photos of your zipper by email: [email protected] Best regards
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/11/2019
Regarding the speed of shipping, it's impeccable. However, for the practical side of the small repair operation, I do not question the material, but I did not manage to change the casing which is bent and unusable on the jacket I wanted to repair the zipper. I think I should have pinched to fix the entire casing and not just one side (which is not specified in the video on your site). I think the mistake comes from there. So I ruined my purchase and my jacket is still not usable. :-(
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/11/2019
I did not take the right size as the selection sheet shows the zippers but not the sliders. If I had been able to compare my slider, I would not have made a mistake.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/11/2019
Site quite easy
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/07/2019
too bad the product is of poor quality
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/11/2019
A bit expensive.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/10/2019
No shipping problems.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/08/2019
Average, the system to insert it on the zipper is good, but there is a big problem because when you pull it to close it, it opens and does not close the zipper. I have to hold it closed with my two fingers to be able to close it. Needs improvement! Good luck. Mélanie
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2019
Impeccable
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2019
not obvious at first glance to find the sizes
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2019
Zip not perfectly adapted to the slider.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/09/2019
My clip held at first but not for long. I am a bit disappointed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2019
Not sturdy enough.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2019
clear site, fast service, but quality of the material to improve.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/10/2019
The delivery was fast.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2019
Too difficult to find the right size
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/07/2019
Deadline respected but no email confirmation of purchase or tracking of the package. This is very annoying
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2019
Meh, I lost money and time because I have to reorder another size 8C (I had taken 5C) Yet with the size chart (useful because scale 1/1) and with my caliper to measure the zipper of my broken suitcase ... I couldn't do it even with a lot of perseverance! IT IS NOT EASY AT ALL TO CHOOSE THE RIGHT TYPE WITH THE RIGHT SIZE OF ZIP!!!
so I hope the other zip size 8C will arrive quickly before I go on vacation!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/06/2019
Poorly designed template, error on the zip size
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2019
Despite two purchases for a single zipper repair, I couldn't succeed..
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/05/2019
Good and useful
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/05/2019
I am not an IT specialist, so easy and very good to define the product we need, but on the other hand difficult to finalize the purchase!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/05/2019
On your homepage, you offer free shipping from €30 of purchase, after placing my order which amounts to more than €30, when I validated my cart the shipping costs amounted to €3.90 despite your so-called free shipping offer. What can you tell me about this?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/05/2019
The part I ordered broke. I hope to get a response to my email and a refund.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/04/2019
A bit disappointed but maybe I just wasn't lucky otherwise a lot of choice and fast delivery. I still recommend this site.
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Response from clip-zip.com
Hello, Don't hesitate to contact customer service for any request or if needed: [email protected] If the products are not suitable you can exchange them within 15 days. If you need advice or help to find the right product you can send photos of your zipper by email. We will provide a quick response. Regards.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/04/2019
Order still not received....too bad it was urgent because I'm leaving tomorrow with probably a jacket without a zipper!
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Response from clip-zip.com
Hello, Customer service will contact you by email to find a solution. We apologize for the inconvenience caused. Regards
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/04/2019
Site not very clear
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/04/2019
free shipping for orders of 30€ and + that remains to be demonstrated!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/04/2019
interesting site with good solutions. Be careful with sizes for zippers, they are pessimistic.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/04/2019
Clear and ergonomic site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/04/2019
Order of a slider for leather jacket.
Do not recommend model 5A, but direct customers to model 8A which is the standard for this type of closure, especially since the measuring ruler to edit is not very accurate and can be misleading. That being said, very fast service, reduced shipping costs.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/04/2019
OVERALL GOOD
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/03/2019
Average
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2019
Good!
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