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Rating: 3 out of 5
Very simple site easy to place an order
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
3 star reviews
Reset filtersA
Rating: 3 out of 5
I am very happy with the contact and follow-up from my interlocutor, she did her best to help me find the slider that could correspond but unfortunately it does not work
I remain at your disposal to see if I can find a solution
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I remain at your disposal to see if I can find a solution
A
Rating: 3 out of 5
Impossible to print the template to determine which slider to choose for a replacement
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A
Rating: 3 out of 5
Good but the delivery is a bit long.
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A
Rating: 3 out of 5
No problem with the order and its tracking.
However, it would be wise to be able to print the ruler that comes with the slider for better measurement.
I made a first order and the slider was too small. Thanks to the ruler received with it, I was able to check and indeed I needed the larger size.
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However, it would be wise to be able to print the ruler that comes with the slider for better measurement.
I made a first order and the slider was too small. Thanks to the ruler received with it, I was able to check and indeed I needed the larger size.
Response from clip-zip.com
Hello Sophie,
Thank you for your message.
It is indeed possible to print the reference card you receive upon delivery of the product remotely. Here is the link:
https://www.boutique-zlideon.fr/content/10-carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite-
See you soon!
Thank you for your message.
It is indeed possible to print the reference card you receive upon delivery of the product remotely. Here is the link:
https://www.boutique-zlideon.fr/content/10-carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite-
See you soon!
A
Rating: 3 out of 5
The descriptive table misled me with the closing width measurements, I had to increase by one size, now I am waiting for the correct sizes to verify if the products meet the description
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A
Rating: 3 out of 5
problem when paying by card, I had to try several times.
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A
Rating: 3 out of 5
there should be a more precise description of the different types of zippers, at the risk of not ordering the right model
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Rating: 3 out of 5
The product is great in terms of ease of use. However, the silver color is not nice at all; it's galvanized. On a bag with chrome buckles, it looks out of place. Very disappointed because of this as the price is still not cheap
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A
Rating: 3 out of 5
product not effective. could not repair. I lost 13 €
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A
Rating: 3 out of 5
Disappointed with the ordered products: one broke and the other is difficult to use....
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A
Rating: 3 out of 5
Not everything is great
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A
Rating: 3 out of 5
I can't get a refund for my two orders.
My zippers are mounted upside down. ********** thank you
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My zippers are mounted upside down. ********** thank you
Response from clip-zip.com
Hello Frédéric,
We will do what is necessary for your request to be processed as soon as possible.
You will be contacted soon by Zlideon's customer service.
See you soon!
We will do what is necessary for your request to be processed as soon as possible.
You will be contacted soon by Zlideon's customer service.
See you soon!
A
Rating: 3 out of 5
Quite complex..
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A
Rating: 3 out of 5
I was not able to repair the zipper and will have to entrust the work to a professional.
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A
Rating: 3 out of 5
I thought I had requested the sleeve case in black, I received it in white
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A
Rating: 3 out of 5
I followed the process to choose the product but unfortunately the zip does not fit my jacket. Waiting to make a return.
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A
Rating: 3 out of 5
THE SITE IS GOOD BUT IT'S A SHAME THAT RETURNS OF PRODUCTS ARE AT OUR EXPENSE IF IT DOESN'T SUIT.
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Response from clip-zip.com
Hello,
Return shipping costs are at your expense only for sending to our store. Generally, items never weigh more than 50g and you can send them as a letter.
We exchange your item and deliver it to you for free, and if there is a price difference between the previous item and the new one, we will refund you that difference!
See you soon!
Return shipping costs are at your expense only for sending to our store. Generally, items never weigh more than 50g and you can send them as a letter.
We exchange your item and deliver it to you for free, and if there is a price difference between the previous item and the new one, we will refund you that difference!
See you soon!
A
Rating: 3 out of 5
Item conforms to the order, but the shipping cost of 1.90€ for a stamped envelope at 0.75€ is hard to accept.
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A
Rating: 3 out of 5
It's an experience that can be okay but the product doesn't work
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Response from clip-zip.com
Hello, can you give us more details so we can help you? What exactly is not working? Did you choose your slider according to the type of mesh of the zipper? Don't hesitate to contact us, we will help you find the right item so you can repair your zipper in no time! If you wish, send us a photo by email of the zipper to be repaired. See you soon!
A
Rating: 3 out of 5
I had a delay problem. But I sent an email and they always replied. Thank you.
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A
Rating: 3 out of 5
Not easy to find the right size and the right model of zipper, despite the rather well-made explanations!
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A
Rating: 3 out of 5
Gadgets that do not work
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A
Rating: 3 out of 5
The choice is not very simple for the size to order.
The proposed tool is difficult to print at size 1
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The proposed tool is difficult to print at size 1
A
Rating: 3 out of 5
hello, not easy to choose the right zip. It would be good to put photos for each zipper. When I made the first order I made a mistake and it's a shame. The password recovery system is a bit tedious.
Otherwise when you find the right zip the repair is easy
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Otherwise when you find the right zip the repair is easy
A
Rating: 3 out of 5
The principle and product are interesting. However, following the instructions to order the product, the received product is too small.
I therefore decided to go to a dealer mentioned on the site. Already their address is different (atout fil paris 12) and moreover they do not have these products
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I therefore decided to go to a dealer mentioned on the site. Already their address is different (atout fil paris 12) and moreover they do not have these products
A
Rating: 3 out of 5
the product received does not fit, it is certainly too small, the slider is too difficult to slide on the zipper
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Rating: 3 out of 5
disappointed by the delivery that took way too long order on 23/12/17 received on 6/01/18 I call and they tell me holidays not for payment
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A
Rating: 3 out of 5
A bit disappointed, the price paid is high for the products received
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Rating: 3 out of 5
Very hard to order the right size I didn't take the right one I don't know if I can return it
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A
Rating: 3 out of 5
Fast delivery and correct response to the customer service request.
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Rating: 3 out of 5
....
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Rating: 3 out of 5
not knowing which size to order, as it was not well explained or not easy to understand, I did not order the right size! that said, I want to say that delivery is fast and the product seems perfect. I haven't used it....
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A
Rating: 3 out of 5
My order took a longer time to arrive.
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A
Rating: 3 out of 5
The price of delivery is exaggerated compared to the actual shipping price. Delivery is at €1.90 while the stamp on the letter is €0.70.
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A
Rating: 3 out of 5
The shop is good
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A
Rating: 3 out of 5
perfect except for the measurement of the closure for the replacement of the slider. Not easy I took the measurement below. within 1/2 mm
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A
Rating: 3 out of 5
Fairly fast shipping.
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A
Rating: 3 out of 5
Delay too long given the shipping price paid! Then information on the measurements to take to order the right pull tab sleeve because size 10 is too big... no response! ;-(
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A
Rating: 3 out of 5
Products visibly of good quality if you know exactly what you are looking for!! the described use cases are far too limited, the 'configurator' was not suitable. In my case for the search of an eastpak pocket zipper there was no match in the configurator and the measurements are not obvious. A work on this subject seems useful to me. A user forum might be welcome
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