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Rating: 3 out of 5
It's a shame to have to bear the return costs when it's a mistake of sending the wrong reference.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
3 star reviews
Reset filtersA
Rating: 3 out of 5
Very ingenious products but it's not easy to find the right zip size
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A
Rating: 3 out of 5
Correct but the delivery is not fast.
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A
Rating: 3 out of 5
good but expensive
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A
Rating: 3 out of 5
see review below
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A
Rating: 3 out of 5
Order received 2 months later after making several complaints!
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A
Rating: 3 out of 5
Communication, shipping, etc... perfect, only downside: the method proposed to choose the right replacement is not correct regarding the width of the slider. I need to order the next size up now.
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A
Rating: 3 out of 5
The design is very good, it still needs to improve reliability over time.
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A
Rating: 3 out of 5
Fast shipping but when it comes to making a return (previous order) the delay is very long.
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A
Rating: 3 out of 5
Good but I ordered several pairs and it's never the right one so I'm giving up
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A
Rating: 3 out of 5
the measurement requests are not clear enough
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A
Rating: 3 out of 5
Not very practical to find the right size even with the flyer witnesses. I had to order twice. Otherwise, the slider seems to be of good quality, to see after use.
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A
Rating: 3 out of 5
Unfortunately, very disappointed because the system did not work.
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A
Rating: 3 out of 5
EFFECTIVE
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A
Rating: 3 out of 5
Disappointed by the quality of some zippers that are too rigid and not adaptable enough. It's also not easy to find the right dimensions...
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Response from clip-zip.com
Thank you for your comment, we are actually working on it hoping to make the selection of your slider easier. In the meantime, thanks to the reference chart and our guide, it can help you: https://www.boutique-zlideon.fr/content/7-comment-choisir-le-bon-curseur-pour-ma-fermeture-a-glissieres-defectueuse-
A
Rating: 3 out of 5
Very difficult to select a clasp, finding the right size is a very difficult journey. You will need to find a solution to define a precise measurement, more easily.
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Response from clip-zip.com
Thank you for your comment, we are actually working on it hoping to make the selection of your slider easier. In the meantime, thanks to the reference card and our guide, it can help you well: https://www.boutique-zlideon.fr/content/7-comment-choisir-le-bon-curseur-pour-ma-fermeture-a-glissieres-defectueuse-
A
Rating: 3 out of 5
Very likely a good product with good supplier-customer communication
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A
Rating: 3 out of 5
I sent back the zip 3B-2 ten days ago because despite the measurement taken on your pattern it seems I need the 5B-2, and so far I haven't received a response.
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A
Rating: 3 out of 5
The products work but I had a lot of trouble contacting customer service due to a delivery error. I would recommend sliders as there is no comparison in terms of working with a complete zipper change.
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A
Rating: 3 out of 5
The purchase and shipping were fine but the product received is unusable
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A
Rating: 3 out of 5
the site is good, but unfortunately my coat still doesn't close!
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Rating: 3 out of 5
I asked for advice for my first order and I was not indicated the right slider. So I had to reorder another one with doubled fees while the envelope showed €1.50 and I paid €3.90 in shipping costs. Not very correct. Otherwise, the second slider was the right one and there was nothing to complain about.
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A
Rating: 3 out of 5
I ordered a slider that turned out to be too small. Maybe improve the way to choose the right size of the slider. Also, I didn't find the return procedures on the site, but maybe I searched poorly.
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A
Rating: 3 out of 5
Fast shipping but in simple letter
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A
Rating: 3 out of 5
A bit disappointed because I couldn't repair the zipper of my ankle boot
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A
Rating: 3 out of 5
I have nothing to say about the site, the product corresponds to the given description but I could not repair the zip, it seems too big, yet a smaller size in invisible, develop your range or offer a better fit. Delivery was on time as announced, for my part I ordered a new zipper and will call a seamstress.
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A
Rating: 3 out of 5
The slider did not fit because the zipper is too thick. I ordered another slider hoping it would fit. As for the shipping costs for this slightly larger slider, they more than doubled! 1.90€ for the first and 3.50€ for the second!! That's too expensive!
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Response from clip-zip.com
Thank you for your purchases. Have you thought about contacting our customer service ([email protected]) in case you doubt the right slider?
A
Rating: 3 out of 5
After following the method to choose the slider to the letter, it doesn't work! So, it's annoying.
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? Please note that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
A
Rating: 3 out of 5
Site OK but the zips don't work in small sizes and in invisible ones.
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A
Rating: 3 out of 5
not for this last order but for a previous order the slider no longer holds closed....
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A
Rating: 3 out of 5
good site but bad products
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Rating: 3 out of 5
Difficult to know exactly what product we need. I hadn't received my products, I called the company which immediately resent my order.
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Rating: 3 out of 5
timely delivery but unsatisfactory product
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Rating: 3 out of 5
a more complete description of the products (the size of the loop) would be good.
Indeed, the slider was intended for a motorcycle jacket and the loop was far too small.
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Indeed, the slider was intended for a motorcycle jacket and the loop was far too small.
A
Rating: 3 out of 5
Too long a delay between the order and delivery.
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A
Rating: 3 out of 5
Not conclusive.
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A
Rating: 3 out of 5
Site quite clear but I find that the products are very expensive.
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A
Rating: 3 out of 5
difficult to determine the right size.
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A
Rating: 3 out of 5
the measuring mode is not good
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Rating: 3 out of 5
Delivery problems following a return
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