The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Shipping was perfect, but the clip did not work for me, it twisted and broke during installation :/ Maybe I didn't do it right.
Happy to have tried it though :)
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Response from clip-zip.com
Hello, Thank you for your feedback. We are sorry to hear that the clip did not work as expected. Please feel free to contact us if you would like to discuss with customer service. Your satisfaction is important to us. Best regards. The clip-zip team
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Isabelle F.
Rating: 3 out of 5
following a purchase from 24/09/2025
Good but difficult to reach them by phone
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Barms B.
Rating: 3 out of 5
following a purchase from 04/10/2025
delivery times too long (more than a week)
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Véronique C.
Rating: 3 out of 5
following a purchase from 13/09/2025
I can't repair the zipper with the zip. I called and sent a photo, but no news!! I'm stuck!! What to do???
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Gilles G.
Rating: 3 out of 5
following a purchase from 22/09/2025
Hello, I would have liked to give 5 stars, unfortunately the plastic lever broke on the first attempt. This made me understand that the slider exchange can be done with a simple screwdriver suitable for opening the ordered slider and separating the jaws of the old one to release it. So 5 stars for the next order.;=)
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Anne Marie F.
Rating: 3 out of 5
following a purchase from 28/08/2025
I notice that not all the products offered are available but you need to make a return to be informed.
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Herve B.
Rating: 3 out of 5
following a purchase from 22/08/2025
I think I made a purchase mistake, I wanted a product for a bag zipper but this product is not suitable, I think it only fits clothing zippers
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Response from clip-zip.com
Hello, Thank you for taking the time to share your opinion. We understand that the product did not meet your problem, please feel free to contact us to discuss your experience further, we will be happy to help you. Best regards. The clip-zip.com team
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Helyos G.
Rating: 3 out of 5
following a purchase from 24/07/2025
Stop spamming me with emails for nothing
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Response from clip-zip.com
Hello, It is always possible to unsubscribe from the mailing list by clicking on the link « Unsubscribe » located at the bottom of the message. Best regards. The clip-zip.com team
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Lionel A.
Rating: 3 out of 5
following a purchase from 05/08/2025
I found this system very good to avoid changing the zipper. The installed clip does not hold, as soon as there is tension on the closure the clip opens and no longer holds. On a jacket it's perfect but on the closure of pants it's not good. Too bad.
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Cecile A.
Rating: 3 out of 5
following a purchase from 10/07/2025
Unfortunately, one of the two zips received did not last 24 hours, I reported it to customer service but I am still waiting for a response from them...
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Felix Johan G.
Rating: 3 out of 5
following a purchase from 06/07/2025
On this site, I didn't know for a long time whether I would receive the goods or pick them up in Weissenburg.
On this website, I wasn't clear for a long time whether I would receive the goods by mail or have to pick them up in Weissenburg.
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Philippe G.
Rating: 3 out of 5
following a purchase from 22/07/2025
Unfortunately, I made a mistake in the reference of the slider, I needed an 8B and I see that it is not available, disappointed
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Michel M.
Rating: 3 out of 5
following a purchase from 10/07/2025
Hello, the site itself, the simplicity of the order and the delivery of the product are exceptional and without surprises. However, I couldn't manage to mount the zipper to repair my closure (I ordered 2 pieces just in case). The size seems good (there isn't a more suitable one) and the explanations and videos are sufficiently explanatory (except perhaps the 'power' of the cutting pliers to be used to remove the old zipper). However, it's impossible to fully close either of the zippers purchased. Fingers, pliers, nothing works. To date, the repair is not effective. Too bad, the idea was appealing.
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Jan S.
Rating: 3 out of 5
following a purchase from 16/06/2025
The clip-zip I received did not fit to the zipper.
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Bernhard H.
Rating: 3 out of 5
following a purchase from 21/04/2025
See below
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jean pierre A.
Rating: 3 out of 5
following a purchase from 11/05/2025
I couldn't use the zipper blocker because the bottom of my jacket was torn;
A purchase for nothing!
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CHRISTIAN L.
Rating: 3 out of 5
following a purchase from 03/04/2025
It is recommended to check that the set (case / sleeve) is compatible before shipping.
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GILLES L.
Rating: 3 out of 5
following a purchase from 03/04/2025
none of the 2 ZIPs ordered could satisfy the size of the zipper of my motorcycle jacket.
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Judith W.
Rating: 3 out of 5
following a purchase from 02/04/2025
The order and delivery were quick and trouble-free but unfortunately the ordered zipper does not work even though the size fits. The teeth do not interlock. No recommendation.
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patrick B.
Rating: 3 out of 5
following a purchase from 30/03/2025
Kit delivered quickly, unfortunately repair impossible because the casing did not fit well at the bottom of the zipper which prevented inserting the slider from the other part.
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Patrice W.
Rating: 3 out of 5
following a purchase from 13/03/2025
I did not browse the site, I knew what I was looking for. So I cannot evaluate the site.
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Linda L.
Rating: 3 out of 5
following a purchase from 10/03/2025
I asked for advice for the purchase of my slider and in the end it was not the right one. I cannot return it, it is at my expense and with no guarantee of getting a refund because I tried it so it shows that it has been used. A bit disappointed, I lost money
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Jeanne de Chantal P.
Rating: 3 out of 5
following a purchase from 02/03/2025
I give a rating of 3 stars not because of the product but because of the delivery time of my last order which was 15 days! My first order was delivered in 2 days and the clips allowed me to repair a zipper without having to change it. I would give the product itself a rating of 5 stars but as I said, the delivery time is way too long when the repair work is urgently waiting.
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Pascale V.
Rating: 3 out of 5
following a purchase from 09/02/2025
Website lacking precision on size choices.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with size choices on our site, please know that you can always contact us by email if you have any doubts about the necessary size. Your feedback is valuable and we are constantly working to improve the clarity of our information. Best regards, The Clip-Zip.com team
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Charles H.
Rating: 3 out of 5
following a purchase from 05/02/2025
I would like to send you this note which is not a criticism but just an observation, despite your advice and the precautions taken I am troubled by the idea that the slider is not compatible with my jacket even though it is the same reference, everything is in place well aligned but it does not slide to close between the two rails it seems that the guide at the front is too big, I don't know what to do. I await your response. Best regards.
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Robert N.
Rating: 3 out of 5
following a purchase from 19/01/2025
Long delay between order and receipt.
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Jean Pierre P.
Rating: 3 out of 5
following a purchase from 04/01/2025
my order wish was not satisfied
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daniel S.
Rating: 3 out of 5
following a purchase from 20/01/2025
Information too long to inform about a stock shortage (I had to follow up) and delivery time from the post is also too long. Otherwise, the product is correct and meets my needs.
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Claudia B.
Rating: 3 out of 5
following a purchase from 25/01/2025
Good service and instruction to measure, fast delivery but the zipper doesn't work. So an expensive trial.....
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Nicolas M.
Rating: 3 out of 5
following a purchase from 05/01/2025
The idea of replacing the slider is good, but for a waterproof zipper (plasticized with return flaps) it does not work because it is too thick; in this case, you need to call a sewing workshop. Thank you anyway, the refund was accepted.
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rafel V.
Rating: 3 out of 5
following a purchase from 08/01/2025
The zipper I ordered did not work and they did not provide any solution.
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Yvon G.
Rating: 3 out of 5
following a purchase from 12/01/2025
Difficult to know which size of zipper to choose, I chose the wrong size even though you can return it for exchange, with shipping costs and the price of the item not advantageous
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Laurent T.
Rating: 3 out of 5
following a purchase from 08/01/2025
The measurement is not correct, I think the measuring process may not be clear enough.
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Michael R.
Rating: 3 out of 5
following a purchase from 30/12/2024
slider not compatible with the jacket to be repaired, (brand gornaya).
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Pascal R.
Rating: 3 out of 5
following a purchase from 26/12/2024
Difficult to open the slider before installation. The small tool provided did not hold up, too soft.
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Patrick C.
Rating: 3 out of 5
following a purchase from 15/12/2024
I am a bit frustrated because I couldn't install the zipper, previously on a different item I had succeeded very well and that's why I came back to clip-zip! I will contact customer service because one of the two zippers broke during installation.
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Michel D.
Rating: 3 out of 5
following a purchase from 14/12/2024
Not functional, and unable to fulfill my order, I would not recommend
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R B.
Rating: 3 out of 5
following a purchase from 23/11/2024
Good at first, but for a week the zipper has been a bit difficult, you have to hold firmly at the bottom to close the zipper
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R B.
Rating: 3 out of 5
following a purchase from 23/11/2024
Good at first, but for a week the zipper has been a bit difficult, you have to hold firmly at the bottom to close the zipper
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jean Claude A.
Rating: 3 out of 5
following a purchase from 03/12/2024
I notice that the photos accompanying the items are sometimes misleading.
A bag is shown with 2 units, but in fact, the price corresponds to one unit.
A bit expensive in my opinion.
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