Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

3 star reviews

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/10/2020
I did not get satisfaction and, this is my last word and order Jean -Pierre.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/10/2020
Not so easy to find my way around. I made a first order where the case did not fit because it was too small even though it was the right measurements. I took a case with a zip and finally the sleeve delivered with the case broke when tightening it. So I am mixed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/09/2020
Very good site, shipping on time, nothing else to say.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/10/2020
the ordered slider 5A fits well with the metal closure of my jacket but does not work. I am returning this product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/09/2020
Fast shipping but the product leaves something to be desired.
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Response from clip-zip.com
Hello,
We are surprised by your comment.
Our sliders are made of zinc alloy, they fit 95% of closures.
Can you tell us what did not convince you?
If the chosen slider does not fit your type of closure, do not hesitate to contact us for an exchange.
Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/08/2020
First order unsuitable (half at fault, size search scale imprecise, plan to have a caliper)
Second order, one slider out of two defective
Shipping costs refunded as agreed
Problem contacting you by phone
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/08/2020
Order received quickly and compliant.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/08/2020
I made a first order a year ago. The product (zipper attachment) broke so I made another order specifying my problem. No one contacted me to ask for explanations. So yes, it's not a fortune but if every year I have to invest 10€, it will get expensive in the end.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/08/2020
Despite a tracked letter, I had to wait more than ten days to receive the order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/08/2020
the videos are always flattering but the actual use is much less
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/08/2020
Complicated to find the right model
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/07/2020
Rather effective
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/06/2020
Order, delivery nothing to complain about except that the videos presented to show how to set up the slider are not very demonstrative.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/05/2020
Very good communication.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/05/2020
the product does not work
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Response from clip-zip.com
Hello,
Do not hesitate to contact us if you need help finding the right slider: [email protected]
You can also send photos of the closure to be repaired and we will guide you to the right slider.
Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2020
Assembly instructions are really not satisfactory and I wonder how I will set it up
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Response from clip-zip.com
Hello,
Do not hesitate to contact us by email or phone if you need help with the installation.
We have many videos, tutorials, and tips on the site that can also help you.
Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/05/2020
it's good but I would have preferred to be offered a higher-end model the tab is really light
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/05/2020
Site and delivery correct but the product does not match what I hoped for.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/04/2020
Fast shipping, good quality items but the slider I ordered works very poorly even though I followed the selection criteria. Unusable on my zipper, very difficult to pull up... moreover, on a small slider, the grip is difficult and hurts the finger... disappointed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/05/2020
Too big.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2020
rather good even if the product is not very easy to choose so I took several
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/04/2020
average
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/03/2020
standard
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/03/2020
The size of the zipper was not the right one despite comparing with the size guide.
I returned it and requested an exchange.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/03/2020
Visual not practical.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/03/2020
The description of the items seems insufficient to me
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2020
I ordered 2 black sliders for plastic zippers and a stop box / sleeve. Order placed very easily and shipped quickly. Everything was indeed delivered very quickly but does not meet my expectations.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2020
Correct delivery, but does not work with nylon zippers.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/02/2020
Apart from the very convoluted order writing, the quick processing of this order and the delivery of the product seemed very efficient to me.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/02/2020
Not good because on screen it looks bigger so couldn't use it
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Response from clip-zip.com
Hello, If the product received is not suitable, you can exchange it within 15 days. Here is the procedure: https://www.clip-zip.com/fr/page/livraison-retour-produit If you need help finding the right slider, you can send us photos of your zipper by email at [email protected] Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2020
Ordered well received. No issues
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2020
The stop I ordered does not fit, too bad that at the time of the order there are no dimensions of the stop.
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Response from clip-zip.com
Hello,
All dimensions regarding repair products for closures are listed on each product page. We are surprised that you did not find them.
If you need help or information for choosing a product, do not hesitate to contact us at 03.55.87.06.67 or by email at [email protected] before placing your order.
Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/01/2020
Does not correspond to what I wanted
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2020
Yes OK
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/01/2020
The principle is perfect just like the sending and receiving, but on the site, it's difficult for a novice to choose the right size and type! You order a bit blindly, I find.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/01/2020
the video is not explicit enough for the zip assembly
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/01/2020
The size of the slider is correct, however my zipper problem is not resolved. I have to push (accompany) the slider so that the teeth do not open when I close my bag.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/01/2020
Quite good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2019
Good navigation on the site, good delivery, good service but the order did not meet satisfaction.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2019
I had to order 2 times because the first one was too small; and yet the measurement was correct; I didn't return it because the shipping costs would have been significant compared to the small value
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