Customer reviews of Columbus Café

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 197 published reviews

Summary of reviews

Columbus Café consistently delivers fast and reliable service, with order dispatch and shipping described as quick, efficient, and well-packaged, and delivery often arriving in excellent condition. Customers highlight responsive and friendly customer service, with staff solutions and proactive help improving issues and providing added value like small gifts. The site experience is praised for clarity, ease of use, and smooth navigation, with a catalog that supports direct, convenient ordering and a reliable fulfillment process that many customers repeatedly rely on for restocking their favorites.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters
I
Ina M.
Rating: 5 out of 5
following a purchase from 28/04/2025
very good
Translated reviews
Response from Columbus Café
Hello, A big thank you for your positive review! We are delighted to learn that you appreciated your experience with Columbus Café. Your satisfaction is our priority, and we hope to see you again soon for a delightful moment. Best regards. The Columbus Café team
A
Ahlame C.
Rating: 1 out of 5
following a purchase from 12/06/2025
never received my drink
Translated reviews
Response from Columbus Café
Hello, We are sincerely sorry to hear that you did not receive your drink. Your experience is important to us and we would like to understand what happened in order to resolve this issue. Please feel free to contact us directly so we can assist you. Best regards. The Columbus Café team
G
Gwladys S.
Rating: 1 out of 5
following a purchase from 12/06/2025
the delivery does not respect the product transmission chain
Translated reviews
Response from Columbus Café
Hello, We are sincerely sorry to hear that your delivery experience did not meet your expectations. Your feedback is valuable, and we take your comments very seriously to improve our services. Please feel free to contact us to discuss your experience further. Best regards. The Columbus Café team
C
Celine A.
Rating: 5 out of 5
following a purchase from 12/06/2025
A very practical site, even on mobile
Translated reviews
Response from Columbus Café
Hello, We sincerely thank you for your positive feedback! We are delighted to hear that you find our site practical, even on mobile. Your satisfaction is our priority and we hope to continue offering you the best possible experience. Best regards. The Columbus Café team
M
Magali B.
Rating: 5 out of 5
following a purchase from 12/06/2025
Perfect
Translated reviews
Response from Columbus Café
Hello, A big thank you for your flattering review! We are delighted to hear that you had a perfect experience at Columbus Café. Your satisfaction is our priority, and we hope to welcome you back very soon. Best regards. The Columbus Café team
C
Charlotte A.
Rating: 1 out of 5
following a purchase from 12/06/2025
Very disappointed, I only received part of my order, several items were missing or non-compliant and impossible to reach customer service!
Translated reviews
Response from Columbus Café
Hello, We are sorry to hear that your experience with our service did not meet your expectations. Your feedback is valuable, and we encourage you to contact us directly so that we can resolve this issue together. [email protected] Thank you for your understanding. The Columbus Café team
D
Dalida H.
Rating: 5 out of 5
following a purchase from 12/06/2025
I have nothing to say. Very good.
Translated reviews
Response from Columbus Café
Hello, Thank you very much for your positive feedback! We are delighted to hear that you had a pleasant experience with us. Please feel free to reach out to us if you have any other comments or questions. Best regards. The Columbus Café team
F
Fatma S.
Rating: 5 out of 5
following a purchase from 12/06/2025
Super satisfied!
Translated reviews
Response from Columbus Café
Hello, Thank you so much for your positive feedback! We are thrilled to know that you are super satisfied with our services. Your satisfaction is our priority and we hope to see you again soon in our establishments! Best regards. The Columbus Café team
V
Valerie V.
Rating: 5 out of 5
following a purchase from 12/06/2025
Very good site
Translated reviews
Response from Columbus Café
Hello, Thank you very much for your flattering comment! We are pleased to learn that you had a good experience on our site. Your satisfaction is our priority, and your feedback is very valuable to us. Best regards. The Columbus Café team
A
Angelo S.
Rating: 5 out of 5
following a purchase from 03/08/2025
good
Translated reviews
Response from Columbus Café
Hello, We sincerely thank you for your positive review! It is always a pleasure to know that our customers appreciate our services. Please feel free to reach out to us if you have any other feedback or questions. Best regards. The Columbus Café team
O
Oceane B.
Rating: 5 out of 5
following a purchase from 12/06/2025
Fast delivery! Satisfied with my order! The bottle is great and does the job! The products tasted delicious!
Translated reviews
Response from Columbus Café
Hello, Thank you very much for your flattering comment! We are delighted to hear that you are satisfied with your order and that the bottle as well as our products please you. Your satisfaction is our priority, and we hope to see you again soon on our site! Best regards. The Columbus Café team
A
Anne T.
Rating: 5 out of 5
following a purchase from 12/06/2025
Pleasant site Fast delivery
Translated reviews
Response from Columbus Café
Hello, Thank you so much for your positive feedback! We are delighted that you appreciated our site and the speed of our delivery. Your satisfaction is our priority, and we hope to see you again soon. Best regards. The Columbus Café team
S
Sabine P.
Rating: 3 out of 5
following a purchase from 12/06/2025
Received chocolate chips all stuck together, it was visible that it was hot, maybe put them in bubble bags
Translated reviews
Response from Columbus Café
Hello, Thank you for taking the time to share your experience. We are sorry to hear that the chocolate chips were stuck together. Your suggestion to pack them in bubble bags is very relevant and will be taken into account. Please feel free to reach out to us for any other comments or questions. [email protected] Best regards. The Columbus Café team
V
Virgil R.
Rating: 5 out of 5
following a purchase from 12/06/2025
Fast delivery and well-protected package!
Translated reviews
Response from Columbus Café
Hello, We sincerely thank you for your positive feedback! We are delighted that you appreciated the speed of our delivery and the protection of your packages. Your satisfaction is our priority! Best regards. The Columbus Café team
H
Hanna K.
Rating: 4 out of 5
following a purchase from 12/06/2025
The chocolate chips were melted and formed a block... too bad... but the bottle and straws are of good quality
Translated reviews
Response from Columbus Café
Hello, Thank you for taking the time to share your opinion. We are sorry to hear that the chocolate chips did not meet your expectations. We are glad that you appreciated our bottles and straws. Your feedback is valuable and encourages us to constantly improve. [email protected] Best regards. The Columbus Café team
A
Azhar B.
Rating: 5 out of 5
following a purchase from 12/06/2025
Perfect, so good!
Translated reviews
Response from Columbus Café
Hello, A big thank you for your wonderful comment! We are delighted to hear that you had a perfect experience with us. Your satisfaction is our greatest reward. Best regards. The Columbus Café team
J
Julie N.
Rating: 5 out of 5
following a purchase from 12/06/2025
Quite simple
Translated reviews
Response from Columbus Café
Hello, Thank you very much for your positive feedback! We are pleased that you find our service simple and efficient. Please feel free to reach out to us for any questions or suggestions, we are always here to help you. Best regards, The Columbus Café team
A
Angélique A.
Rating: 5 out of 5
following a purchase from 12/06/2025
Perfect
Translated reviews
Response from Columbus Café
Hello, A big thank you for your positive review! We are delighted to hear that you had a perfect experience with us. Your satisfaction is our priority, and your feedback encourages us to continue on this path. Best regards. The Columbus Café team
L
Laurent V.
Rating: 1 out of 5
following a purchase from 12/06/2025
I never received my order
Translated reviews
Response from Columbus Café
Hello, We are sorry to hear that you have not received your order. We understand how frustrating this can be and we want to help you resolve this issue. Could you please contact us directly via our customer service so that we can check the situation together? [email protected] Thank you for your understanding. The Columbus Café team columbuscafe.com
M
Mickaela F.
Rating: 4 out of 5
following a purchase from 07/08/2025
Fast delivery
Translated reviews
Response from Columbus Café
Hello and thank you for your positive feedback! We are delighted to hear that you appreciated the speed of our delivery. Your satisfaction is our priority, and we hope to serve you again very soon. Best regards. The Columbus Café team
A
Anthony D.
Rating: 5 out of 5
following a purchase from 28/08/2025
Very easy to use site and fast shipping.
Translated reviews
Response from Columbus Café
Hello, Thank you very much for your positive feedback! We are delighted to hear that you find our site easy to use and that you appreciated the speed of the shipping. Your satisfaction is our priority, and your encouragement motivates us to continue improving. Best regards. The Columbus Café team
A
Antonella P.
Rating: 4 out of 5
following a purchase from 14/07/2025
Everything is okay except the weight, for almonds and hazelnuts, which is not indicated.
Translated reviews
Response from Columbus Café
Hello, Thank you for taking the time to share your opinion. We understand your concern regarding the weight of the almonds and hazelnuts, and we appreciate your feedback which helps us improve our offer. Please feel free to reach out to us for any other comments or questions. Best regards. The Columbus Café team
E
Emmanuelle L.
Rating: 4 out of 5
following a purchase from 12/06/2025
Site that bugs when there are too many people on it at the same time
Translated reviews
Response from Columbus Café
Hello, Thank you for your feedback. We are sorry to hear that you encountered difficulties on our site during peak times. Your experience is important to us, and we take note of your comment to continue improving our services. Please do not hesitate to contact us if you have any other suggestions. Best regards. The Columbus Café team
D
Djamel A.
Rating: 5 out of 5
following a purchase from 12/06/2025
Excellent, nothing to complain about, both in terms of logistics quality and product quality, I highly recommend.
Translated reviews
Response from Columbus Café
Hello, Thank you so much for your positive feedback! We are delighted to hear that you appreciated the quality of our products and our logistics. Your recommendation encourages us to continue providing the best possible service. Best regards. The Columbus Café team
S
Sakaiza R.
Rating: 5 out of 5
following a purchase from 09/06/2025
Very good seller. Perfect product.
Translated reviews
Response from Columbus Café
Hello, A big thank you for your flattering comment! We are delighted to hear that you are satisfied with your experience with us. Your satisfaction is our priority, and your feedback encourages us to continue offering quality products. Best regards. The Columbus Café team
M
Marjorie B.
Rating: 3 out of 5
following a purchase from 12/06/2025
The chocolate bars arrived all melted in the package and customer service did not want to know anything. The bottle is nice and keeps things cool, however a few weeks after use it already leaks. I haven't used the rest yet so I can't give an opinion.
Translated reviews
Response from Columbus Café
Hello, We thank you for your comment and are sorry that your experience with the products did not meet your expectations. Your feedback is valuable, both regarding the delivery of the chocolate and the bottle, and we take it into account to improve your customer experience next time. We wish you a pleasant day, The Columbus Café & Co team
J
Jean-François G.
Rating: 5 out of 5
following a purchase from 03/06/2025
Fast delivery and products conform to their description, perfect
Translated reviews
Response from Columbus Café
Hello, A big thank you for your positive feedback! We are delighted to hear that you were satisfied with the speed of delivery and the conformity of the products. Your satisfaction is our priority and we hope to see you again soon at Columbus Café. Best regards. The Columbus Café team
C
Carine B.
Rating: 5 out of 5
following a purchase from 22/04/2025
Very good on all points
Translated reviews
Response from Columbus Café
Hello, We sincerely thank you for your positive review! It is a real pleasure to know that you are satisfied with our services. Your feedback encourages us to continue providing you with the best. Best regards. The Columbus Café team
A
Amélie D.
Rating: 5 out of 5
following a purchase from 12/06/2025
I am very satisfied with my order. The bottle is very good, it keeps things cold even in full sun at 35 degrees. The order arrived quickly. Everything is perfect!
Translated reviews
Response from Columbus Café
Hello, We sincerely thank you for your positive review! We are delighted to hear that the bottle meets your expectations and that it keeps its freshness even in the sun. Your satisfaction is our priority, and we hope to see you again soon on our site! Best regards. The Columbus Café team
D
Dominique B.
Rating: 5 out of 5
following a purchase from 18/06/2025
They are super good, I love them
Translated reviews
Response from Columbus Café
Hello, A big thank you for your very positive feedback! We are delighted to hear that you appreciate our products. Your satisfaction is our greatest reward and we hope to continue to please you. Best regards. The Columbus Café team
A
Amel H.
Rating: 5 out of 5
following a purchase from 12/06/2025
Clean and fast shipping. Excellent product.
Translated reviews
Response from Columbus Café
Hello, We sincerely thank you for your positive feedback! We are delighted to hear that you were satisfied with the speed of our shipping and the quality of our products. Your satisfaction is our priority. See you soon at Columbus Café! Best regards. The Columbus Café team
S
Sandrine D.
Rating: 5 out of 5
following a purchase from 12/06/2025
Excellent
Translated reviews
Response from Columbus Café
Hello, A big thank you for your positive review! We are delighted to hear that you had an excellent experience with us. Your satisfaction is our greatest reward. See you very soon at Columbus Café! Best regards. The Columbus Café team
M
Marion R.
Rating: 2 out of 5
following a purchase from 12/05/2025
2 orders placed and complicated each time!
Translated reviews
Response from Columbus Café
Hello, We are sorry to hear that your experiences with our orders did not meet your expectations. Your feedback is valuable and helps us improve our services. Please feel free to contact us directly to discuss your concerns in detail. [email protected] Best regards. The Columbus Café team
E
El Mehdi L.
Rating: 1 out of 5
following a purchase from 12/06/2025
TERRIBLE
Translated reviews
Response from Columbus Café
Hello, We are sincerely sorry to hear that your experience did not meet your expectations. Your feedback is valuable and we would like to know more about the issues you encountered in order to improve our services. Please feel free to contact us directly to discuss. [email protected] Best regards. The Columbus Café team
T
Trygve D.
Rating: 5 out of 5
following a purchase from 05/08/2025
Good coffee, delivered on time. Excellent value for money.
Translated reviews
Response from Columbus Café
Hello, Thank you very much for your positive review! We are delighted to hear that you appreciate our coffee and the speed of delivery. Your satisfaction is our priority and your feedback encourages us to continue providing the best possible service. Best regards. The Columbus Café team
A
Abdelhadi B.
Rating: 1 out of 5
following a purchase from 12/06/2025
Bad experience
Translated reviews
Response from Columbus Café
Hello, We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us and allows us to improve our services. We hope to have the opportunity to offer you a better experience in the future. [email protected] Best regards. The Columbus Café team
N
Nathalie C.
Rating: 5 out of 5
following a purchase from 12/06/2025
My daughter was delighted with the fan and the straws. The water bottle is very pretty and the coffee is excellent
Translated reviews
A
Alexandra V.
Rating: 5 out of 5
following a purchase from 12/06/2025
Great, I recommend
Translated reviews
C
Cathy L.
Rating: 5 out of 5
following a purchase from 28/08/2025
Very satisfied with the products I ordered. They are excellent in taste! I would recommend without hesitation!
Translated reviews
R
Rania K.
Rating: 5 out of 5
following a purchase from 12/06/2025
Perfect
Translated reviews