Columbus Café consistently delivers fast and reliable service, with order dispatch and shipping described as quick, efficient, and well-packaged, and delivery often arriving in excellent condition. Customers highlight responsive and friendly customer service, with staff solutions and proactive help improving issues and providing added value like small gifts. The site experience is praised for clarity, ease of use, and smooth navigation, with a catalog that supports direct, convenient ordering and a reliable fulfillment process that many customers repeatedly rely on for restocking their favorites.
Navigation on the site not very simple, because we are always on the subscription proposal, not easy to find to just place an order online. However, execution of the order in a few hours and delivery the next day, well done to the shop at 103 rue la fayette 75010 :)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2021
Order placed on January 22 (evening), shipped on February 2 and received on February 3, a delivery time of 12 days, while it is requested during the order to choose your nearby store, it seems a bit long... more than 10 days to ship an order of products in stock...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2021
Difficult to get my last order. A lot of delays without explanation or warning. No excuse: disappointing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2021
easy search. speed of ordering, preparation and shipping. too bad some products are permanently out of stock
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/01/2021
I don't find it normal that we have to register our bank details to be able to order. Fortunately, the coffees are good otherwise I would have canceled my order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/01/2021
The site is correct. I don't understand the obligation to choose a reference location, it seems totally unnecessary to me. I'm not very happy with the carrier who indicates every time that I'm not there when there are 4 of us at home due to teleworking. I would like to have the option to choose a parcel relay instead of having to go relatively far from my home every time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2020
I got the link to the shop directly via a sponsored ad but when I go back to the zero site, I can't find the shop
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2020
The site is perfect. However, I don't understand why you don't offer a pickup of ordered products in your stores. It would be really convenient and would allow the store to better understand the tastes of its customers and thus ensure a more targeted supply.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Good site, too bad it's not very clear, I spent at least 30 minutes placing my order....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/09/2020
I was missing a box of 10 capsules upon delivery: it was a coffee I wanted to try... I am thus certain not to recommend it again, having not been able to test it even though I paid for it!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/09/2020
The order arrived quickly, however the flavored coffees are not great, they are very light, typical of the expression 'sock juice'. I do not recommend.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/06/2020
I had it delivered to my company's address to make it easier. But my company's name was not included on the package for delivery. I barely retrieved the package. So this is my first and last order. Too risky.
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