Customer reviews of Comptoir du Cérame

9 /10

Based on 1 572 published reviews

5 1 158 74% 4 224 14% 3 93 6% 2 48 3% 1 49 3%

Summary of reviews

Customers consistently praise the product quality and appearance, noting beautiful tiling, good rendering for backsplashes, and careful packaging that keeps tiles in excellent condition. Delivery is described as fast and efficient with many orders arriving on time and intact, though a few reviews highlight packaging and delivery logistics that were managed well or improved by responsive staff. The customer service experience is repeatedly highlighted as attentive and helpful, with staff going the extra mile to answer questions, assist with projects, and ensure smooth transactions. Overall, customers celebrate reliable product quality, swift delivery, and strong, responsive support from the Comptoir du Cérame team.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 27/03/2017 à 14h08 following a purchase from 22/10/2016

Quality of products

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Acheteur Vérifié

Published on 27/03/2017 à 14h07 following a purchase from 11/01/2017

LAMENTABLE: 4 deliveries to manage to obtain 25 tiles. No commercial gesture following these problems, apart from having returned 25 tiles each time, which means I have 41 tiles of which 16 are useless to me. ..... Comptoir du Cérame needs to find a transport company worthy of the name!!!!

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Acheteur Vérifié

Published on 27/03/2017 à 14h07 following a purchase from 30/03/2016

A lot of choices. Quality tiles.

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Acheteur Vérifié

Published on 27/03/2017 à 14h06 following a purchase from 07/09/2016

a lot of choices, good quality but no after-sales service and no communication between the transporter and the customer

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Acheteur Vérifié

Published on 27/03/2017 à 14h05 following a purchase from 15/01/2017

Very good, very happy, the photo rendering of the site is exactly in line with the installed tiles! thank you

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Acheteur Vérifié

Published on 27/03/2017 à 14h02 following a purchase from 27/08/2016

Very good quality of materials and manufacturing. A few issues during transport, very professionally resolved by the Comptoir team. I recommend.

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Acheteur Vérifié

Published on 27/03/2017 à 14h01 following a purchase from 13/04/2016

Printed tiles that look exactly like the photo displayed on the site. Excellent condition of the tiles. Good choice of tiles!

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Acheteur Vérifié

Published on 27/03/2017 à 13h59 following a purchase from 16/06/2016

A small issue with the order regarding the availability of tiles. Fortunately, it was resolved. The people I was able to reach online were very good and efficient!

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Acheteur Vérifié

Published on 27/03/2017 à 13h57 following a purchase from 11/05/2016

perfect

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Acheteur Vérifié

Published on 27/03/2017 à 13h57 following a purchase from 08/07/2016

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 27/03/2017 à 13h56 following a purchase from 26/09/2016

LACK OF PRESENTATION PHOTOS EXCELLENT VALUE FOR MONEY

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Acheteur Vérifié

Published on 27/03/2017 à 13h55 following a purchase from 08/06/2016

No problems. Tiles received on time, in accordance, with a few tiles offered.

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