English 
Français 
Deutsch 
A
Rating: 5 out of 5
Fast delivery. Compliant and quality products
Translated reviews
Customer reviews of Comptoir du Cérame
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 1 572 published reviews
Summary of reviews
Customers consistently praise the product quality and appearance, noting beautiful tiling, good rendering for backsplashes, and careful packaging that keeps tiles in excellent condition. Delivery is described as fast and efficient with many orders arriving on time and intact, though a few reviews highlight packaging and delivery logistics that were managed well or improved by responsive staff. The customer service experience is repeatedly highlighted as attentive and helpful, with staff going the extra mile to answer questions, assist with projects, and ensure smooth transactions. Overall, customers celebrate reliable product quality, swift delivery, and strong, responsive support from the Comptoir du Cérame team.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good site
Translated reviews
A
Rating: 5 out of 5
I Love it! Top-notch
Translated reviews
A
Rating: 5 out of 5
Very beautiful result. We are delighted
Translated reviews
A
Rating: 5 out of 5
Very beautiful tiles, happy with the result. Quick reception, super responsive team. Thank you
Translated reviews
A
Rating: 5 out of 5
Very pleasant site. Lots of choices.
Translated reviews
A
Rating: 5 out of 5
Practical website, the ability to order samples is very appreciated, fast delivery, tiles well protected
Translated reviews
A
Rating: 5 out of 5
Very beautiful products and quick reception
Translated reviews
A
Rating: 5 out of 5
Super customer service really attentive for advice and sending samples, my two orders arrived very quickly, the quality is superb
Translated reviews
A
Rating: 5 out of 5
Well-made site but it lacks overall views of the tiles in situations because one does not realize the finished design.
Delivery a bit long but well done
Translated reviews
Delivery a bit long but well done
A
Rating: 5 out of 5
Perfect. Fast delivery
Translated reviews
A
Rating: 2 out of 5
The tiles are beautiful, the staff is available and responsive, and the deadlines were respected. However, there was an error in my order, I had requested square tiles and I was delivered hexagonal tiles which might not fit well where I intended to put them... Too bad for this mistake because otherwise a very good experience.
Translated reviews
A
Rating: 5 out of 5
Efficient delivery and quality product!
Translated reviews
A
Rating: 5 out of 5
It's perfect. Very fast delivery
Thank you very much
Translated reviews
Thank you very much
A
Rating: 5 out of 5
Tiles arrived in perfect condition and perfectly conforming to the information on the site
Translated reviews
A
Rating: 5 out of 5
Easy and fast order, careful packaging. I am very satisfied.
Translated reviews
A
Rating: 5 out of 5
very good
Translated reviews
A
Rating: 5 out of 5
Friendly and constructive phone exchange
Translated reviews
A
Rating: 5 out of 5
The tiles were perfectly protected, very beautiful product. We are delighted.
Translated reviews
A
Rating: 5 out of 5
Order received quickly, well packaged.
Translated reviews
A
Rating: 5 out of 5
Very satisfied regarding the deadlines and the quality of the samples.
I have not yet ordered the products so I cannot comment.
Translated reviews
I have not yet ordered the products so I cannot comment.
A
Rating: 5 out of 5
Package received quickly in very good condition.
The tile is very pretty and corresponds to the photo. I recommend
Translated reviews
The tile is very pretty and corresponds to the photo. I recommend
A
Rating: 5 out of 5
Everything was perfect for our order! Advice, follow-up, deadlines, and quality of the tiles. I recommend!
Translated reviews
A
Rating: 5 out of 5
Perfect! Thank you very much
Translated reviews
A
Rating: 5 out of 5
Very beautiful choice. However, it lacks photos of the installed tiles to better realize
Translated reviews
A
Rating: 5 out of 5
very good, huge choice. fast delivery.
Translated reviews
A
Rating: 5 out of 5
Listening, service, understanding of needs, availability, speed of execution, and superb products!
Translated reviews
A
Rating: 5 out of 5
delighted with my order. very fast delivery. very beautiful tiles.
Translated reviews
A
Rating: 5 out of 5
Fast delivery and perfectly executed. No problem.
Translated reviews
A
Rating: 5 out of 5
everything was perfect! order, delivery, the tiler also validated! in short, I recommend
Translated reviews
A
Rating: 2 out of 5
lamentable and scandalous delivery. Just dropped in front of my gate and it was up to me to bring it into the house.
Translated reviews
Response from Comptoir du Cérame
Hello Sir, We understand your dissatisfaction. Nevertheless, we explicitly state on the site that material deliveries are made "in front of the garden entrance or at the building door." Unfortunately, we do not offer the possibility to deliver the tiles to your home. Best regards, The Comptoir du Cérame team
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
order arrived in perfect condition.
Translated reviews
A
Rating: 5 out of 5
Very beautiful choice
Translated reviews
A
Rating: 5 out of 5
Very pretty
Translated reviews
A
Rating: 2 out of 5
No response following the email sent
Translated reviews
Response from Comptoir du Cérame
Hello, Customer satisfaction is our priority and we assure you that our team does its best to go in this direction. We responded as quickly as possible upon receiving your message. Do not hesitate to get back to us if needed, we are at your disposal. Best regards, The Comptoir du Cérame team
A
Rating: 5 out of 5
Fast delivery, products that seem to be of very good quality.
Translated reviews
A
Rating: 5 out of 5
Always perfect!
Translated reviews
A
Rating: 5 out of 5
Magnificent samples! I think I will order very soon.
Translated reviews
A
Rating: 5 out of 5
I had a small problem with some breakages during transport. The after-sales service was very attentive to the problem in an effective manner. Very responsive and professional. I highly recommend!
Translated reviews