Customer reviews of Comptoir du Cérame

Hello and thank you very much for your glowing review! We are delighted to learn that you appreciated the possibility of obtaining samples, as well as the quality of our products and the smoothness of the delivery. Your satisfaction is our greatest reward and we will continue to do everything possible to provide you with the best service. Thank you again for choosing us! Best regards, The Comptoir du Cérame team.

Hello, Thank you so much for your warm feedback! We are delighted to learn that you are satisfied with your experience with Comptoir du Cérame. Your satisfaction is our best reward and we are committed to maintaining this level of quality. Do not hesitate to reach out to us for your future projects. Best regards, The Comptoir du Cérame team

Hello, A big thank you for your glowing feedback! We are delighted to learn that you are satisfied with your experience with Comptoir du Cérame. Your message motivates us to continue offering the best to our clients. Do not hesitate to share your impressions or suggestions, as every feedback counts for us. Best regards, The Comptoir du Cérame team

Hello, Thank you so much for your positive feedback! We are delighted to learn that you found our service "super cool". Your satisfaction is our priority and your praises encourage us to continue offering the best. Do not hesitate to reach out to us for any requests or suggestions, we will always be there to assist you. Best regards, The Comptoir du Cérame team

Hello and thank you for your review. We are delighted that you find our large tiles beautiful! Regarding the discount voucher, it is nominative, sent by email, and must be filled in by the customer at the time of the order. In your case, you ordered a sample with one customer account and ordered your tiles with another account. We are reachable by phone or chat to help our customers place their orders if needed, or if the discount voucher has not been received or has been lost. Regarding the breakage, I have apologized for this inconvenience and then to resolve this small issue, I asked if you had verified the order with the delivery person to note the breakage on the delivery slip as we recommend doing with the various emails we send at the time of the order. Unfortunately, you did not do this, so from our side we cannot request compensation from the carrier. Nevertheless, always with the aim of satisfying our customers, I made you a proposal by email to which you have not yet responded. Best regards, The Comptoir du Cérame team

Hello, Thank you very much for your flattering feedback! We are delighted to hear that you appreciated the speed of receiving your tiles as well as the quality of our advice. Your recommendation touches us and motivates us to continue providing high-quality service. Thank you again for your trust and see you soon at Comptoir Du Cérame. Best regards, The Comptoir Du Cérame team

Hello and thank you so much for your warm review! We are delighted to hear that you found our team friendly and attentive, and that you are satisfied with the samples received. We look forward to you receiving your order and hope it will bring you complete satisfaction. Your support is precious to us! Best regards.

Hello and thank you for taking the time to share your opinion. We are glad that you received your order on time, but we are sorry to learn that some tiles arrived damaged. After checking, there is no mention of these broken tiles on the delivery note and we have not received any email or call stating this damage. It is unfortunate to learn of such an incident through a review when we know that our goal is to have satisfied customers with their purchases. The team at Comptoir du Cérame

Hello, Thank you very much for your positive feedback! We are delighted to hear that you appreciated the speed of our delivery, as well as the careful packaging of the tiles. Your satisfaction is our greatest reward. Do not hesitate to come back to us for your future projects! Best regards, The team at comptoirducerame.com

Hello and thank you very much for your positive feedback! We hope to see you again soon on our site to discover more treasures! Best regards, The team at comptoirducerame.com

Hello, Thank you so much for your comments on our tiles and our delivery speed! We are delighted to hear that your experience with Comptoir du Cérame met your expectations. Your satisfaction is our priority, and it is always a pleasure to receive positive feedback like yours. Best regards, The team at Comptoir du Cérame

Hello and thank you so much for your enthusiastic feedback! We are delighted to hear that you appreciated the speed of delivery and the careful packaging of your products. Your recognition of our customer service particularly touches us. We do our best to support our customers and we will continue to improve to offer you the best possible experience. Looking forward to seeing you again soon! Best regards, The team at comptoirducerame.com

Hello, A big thank you for your review! We are delighted to hear that you appreciated our models and that your package arrived in perfect condition. The satisfaction of our customers is our priority, and your positive feedback encourages us to continue to offer the best possible service. Best regards, The team at comptoirducerame.com

Hello, you chose vintage tiles, or aged effect... on stoneware and stoneware ceramic, it's a digital impression, certainly of quality... but it will never replace the look of a real cement tile that ages and patinas over time. You will never have the same result, but we are also not in the same price range, nor in the same daily maintenance of the tile. Don't hesitate to come back to us for exchange and so we can advise you. Have a nice day.

Thank you very much for your comment.. The entire team at Comptoir du Cérame sends you its best wishes.. Audrey

Thank you.. Best wishes for this new year. The team at Comptoir du Cérame