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A
Rating: 5 out of 5
Superb tiles, the colors meet my expectations and the quality of the tile is very satisfactory.
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Customer reviews of Comptoir du Cérame
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 1 572 published reviews
Summary of reviews
Customers consistently praise the product quality and appearance, noting beautiful tiling, good rendering for backsplashes, and careful packaging that keeps tiles in excellent condition. Delivery is described as fast and efficient with many orders arriving on time and intact, though a few reviews highlight packaging and delivery logistics that were managed well or improved by responsive staff. The customer service experience is repeatedly highlighted as attentive and helpful, with staff going the extra mile to answer questions, assist with projects, and ensure smooth transactions. Overall, customers celebrate reliable product quality, swift delivery, and strong, responsive support from the Comptoir du Cérame team.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Order and delivery very very good
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A
Rating: 5 out of 5
Received on time
Very satisfied
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Very satisfied
A
Rating: 5 out of 5
Sample order received quickly. I am not disappointed with the quality of the products or the visual. I recommend
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A
Rating: 5 out of 5
A lot of choices, it is a pleasure to be able to find these materials!
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A
Rating: 5 out of 5
Nice, original products
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A
Rating: 4 out of 5
Good.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Very beautiful products, reliable website.
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A
Rating: 4 out of 5
A bug during my first order but otherwise delivery was faster than expected!!
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A
Rating: 5 out of 5
Large selection and ease of ordering
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A
Rating: 5 out of 5
Excellent customer service.
Efficient,
Beautiful quality products.
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Efficient,
Beautiful quality products.
A
Rating: 5 out of 5
Professional. Everything was delivered as planned
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A
Rating: 4 out of 5
A lot of choices among ranges that do not exist elsewhere.
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A
Rating: 4 out of 5
very good
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A
Rating: 5 out of 5
Good,
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A
Rating: 5 out of 5
Serious
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A
Rating: 4 out of 5
Very beautiful products, fast delivery. Possibility of express delivery which is very useful given the delivery times of tiles in stores. Payment by bank transfer can create delays for delivery which is a shame. If you need the product quickly, pay by credit card.
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A
Rating: 5 out of 5
Very good; I recommend this site
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A
Rating: 5 out of 5
Delivery on time; quality tiles. We recommend.
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A
Rating: 5 out of 5
Impeccable service
Advice, delivery, quality of products
I recommend without reservation
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Advice, delivery, quality of products
I recommend without reservation
A
Rating: 5 out of 5
Very beautiful products, good quality and attractive prices.
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Superb tiling!
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A
Rating: 5 out of 5
Excellent!
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A
Rating: 4 out of 5
Product conforms to my expectations, of very good quality and the color of the tiles is true to the photo on the website. Customer service is attentive.
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A
Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
Good especially since the second delivery went smoothly this time
Thank you
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Thank you
A
Rating: 4 out of 5
customer service sometimes difficult to reach
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Response from Comptoir du Cérame
Hello,
We are very concerned about the satisfaction of our customers.
Our line is often busy as we receive many calls.
However, we always return to calls that could not get through.
Likewise, all messages receive a response.
Please believe that we regret your feelings and do not hesitate to come back to us if needed, we are at your disposal.
Customer Service Comptoir du Cérame.
We are very concerned about the satisfaction of our customers.
Our line is often busy as we receive many calls.
However, we always return to calls that could not get through.
Likewise, all messages receive a response.
Please believe that we regret your feelings and do not hesitate to come back to us if needed, we are at your disposal.
Customer Service Comptoir du Cérame.
A
Rating: 5 out of 5
Very professional
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A
Rating: 5 out of 5
Great products, well-designed site. Very short delivery times. Responsive sales service. Nothing to complain about.
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A
Rating: 4 out of 5
Very good customer service
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A
Rating: 5 out of 5
Very good, clear, fast, always well informed about the progress of the order.
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A
Rating: 5 out of 5
Very nice tiles even though prices have increased ;-)
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A
Rating: 5 out of 5
Magnificent tiles, of quality. I am delighted.
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A
Rating: 5 out of 5
Order delivered on time, 10 days. The tiles are magnificent. I really like the aged look. Highly recommend.
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A
Rating: 4 out of 5
-
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A
Rating: 4 out of 5
Very good responsiveness from the staff.
Problem with broken tiles in the package, perhaps a flaw in the packaging of the package not secured enough. Nevertheless, these are samples, so not as serious as if I had ordered a large quantity.
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Problem with broken tiles in the package, perhaps a flaw in the packaging of the package not secured enough. Nevertheless, these are samples, so not as serious as if I had ordered a large quantity.
A
Rating: 5 out of 5
Very efficient service. Nothing to complain about. Delivered on time
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A
Rating: 5 out of 5
Perfect
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