Customer reviews of Comptoir du Cérame

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 1 572 published reviews
5 1 158 74% 4 224 14% 3 93 6% 2 48 3% 1 49 3%

Summary of reviews

Customers consistently praise the product quality and appearance, noting beautiful tiling, good rendering for backsplashes, and careful packaging that keeps tiles in excellent condition. Delivery is described as fast and efficient with many orders arriving on time and intact, though a few reviews highlight packaging and delivery logistics that were managed well or improved by responsive staff. The customer service experience is repeatedly highlighted as attentive and helpful, with staff going the extra mile to answer questions, assist with projects, and ensure smooth transactions. Overall, customers celebrate reliable product quality, swift delivery, and strong, responsive support from the Comptoir du Cérame team.

Reviews 1 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2019
Serious
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2019
Very good; I recommend this site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2019
Delivery on time; quality tiles. We recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2019
Impeccable service
Advice, delivery, quality of products
I recommend without reservation
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2019
Very beautiful products, good quality and attractive prices.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2019
Excellent!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2019
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2019
Very professional
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2019
Great products, well-designed site. Very short delivery times. Responsive sales service. Nothing to complain about.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2019
Very good, clear, fast, always well informed about the progress of the order.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2019
Very nice tiles even though prices have increased ;-)
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2019
Magnificent tiles, of quality. I am delighted.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2019
Order delivered on time, 10 days. The tiles are magnificent. I really like the aged look. Highly recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2019
Very efficient service. Nothing to complain about. Delivered on time
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2019
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2019
Superb, timely delivery, the site is great.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2019
Product conforms to the photo on the site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2019
Very friendly, agile, and serious sales service. Despite my changes, everything was very well followed. Thank you!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2019
Super.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2019
-
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2019
Deadline respected
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2019
To advise
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2019
Effective. Delivery compliant and fast.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/05/2019
The order does not match the tiles ordered....
Translated reviews
Response from Comptoir du Cérame
Following the factory's shipping error, we asked them to deliver the correct product directly to you.
The box with the Good Vibes was sent on 20/05.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2019
Matches the preview on the site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2019
Great choice, fast and top-notch customer service!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2019
Color is okay
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
I really like their products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2019
Perfect, excellent contact
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2019
Tiles match the photos, delivery on time, everything is okay!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2019
compliant and fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2019
Very nice selection of tiles, order processing on time
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2019
Always perfect, already ordered, great quality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2019
Fast service
Quality packaging
Top
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2019
fast
reactive
very nice on the phone
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2019
Great quality products!
delivery on time and package intact despite the long distance traveled!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
Very reactive, great customer service, and very good quality for a very reasonable price
I recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2019
Chic
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2019
Well presented site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
very good. fast delivery. product conforms to the site description
Translated reviews
We use cookies for audience measurement and improving user experience.