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A
Rating: 5 out of 5
Very large selection
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Customer reviews of Comptoir du Cérame
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 1 572 published reviews
Summary of reviews
Customers consistently praise the product quality and appearance, noting beautiful tiling, good rendering for backsplashes, and careful packaging that keeps tiles in excellent condition. Delivery is described as fast and efficient with many orders arriving on time and intact, though a few reviews highlight packaging and delivery logistics that were managed well or improved by responsive staff. The customer service experience is repeatedly highlighted as attentive and helpful, with staff going the extra mile to answer questions, assist with projects, and ensure smooth transactions. Overall, customers celebrate reliable product quality, swift delivery, and strong, responsive support from the Comptoir du Cérame team.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
simple and good
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A
Rating: 2 out of 5
don't go there
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A
Rating: 5 out of 5
very good site, good product, good advice and good product.
do not hesitate to take the matching colored joints (they are not necessarily offered)
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do not hesitate to take the matching colored joints (they are not necessarily offered)
A
Rating: 5 out of 5
the site is well done with a varied offer
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A
Rating: 5 out of 5
magnificent tiles and quality conforming to the photos on the site
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A
Rating: 5 out of 5
Magnificent tile! Just a downside, I would have liked the colors to be brighter (ordered yellow tiles)! When I ordered, I expected a more vibrant yellow... a bit disappointed at this level! Otherwise, the delivery was great, well packaged!
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A
Rating: 5 out of 5
Quality service and responsive for sending samples.
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A
Rating: 5 out of 5
efficient and fast
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Rating: 2 out of 5
The orange tile is not fluorescent at all, contrary to the photo, but a pale and dull orange... Given the costs incurred, I resigned myself to keeping it but it changed everything... So I am rather unhappy!
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Rating: 5 out of 5
perfect and fast. the sample system is very practical....
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Rating: 5 out of 5
very good.
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Rating: 3 out of 5
Long delivery time, a few broken tiles. However, those in good condition are very beautiful and meet our expectations
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Rating: 5 out of 5
Very attentive and very professional
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A
Rating: 5 out of 5
Nothing to complain about: products meet expectations, deadlines respected, excellent professionalism of the sales service
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A
Rating: 5 out of 5
Very good except for the delivery... my tiles arrived broken... Insufficient packaging..
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A
Rating: 5 out of 5
excellent product, true to the photos
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Rating: 5 out of 5
Good
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Rating: 2 out of 5
The product is correct But paying €70 for delivery for 3 torn cartons placed on a pallet without packaging... I hesitate to recommend with you...
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Rating: 5 out of 5
Everything went very well, note that delivery is made in front of your house so plan for manpower to carry the packages to your home!
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Rating: 5 out of 5
Very good REACTIVE customer service that provides satisfactory answers
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A
Rating: 5 out of 5
Very professional, good material received on time without defects
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A
Rating: 5 out of 5
Very good. Good advice given in advance, product delivered on the scheduled date and product meets our expectations. In short, I recommend
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A
Rating: 5 out of 5
The first package arrived broken, this company sent us a second one, thank you very much
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Rating: 5 out of 5
Timely delivery, excellent after-sales service
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A
Rating: 5 out of 5
Practical, simple, well organized.
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Rating: 2 out of 5
I am not satisfied. I ordered a sample and received a scrap, a broken tile in sum. I cannot assess the size of the tile and I spent almost 20 euros for nothing.
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Rating: 2 out of 5
The site is well made but I ordered a sample that arrived broken into 6 pieces. The packaging was very well done with several layers. Perhaps work on the carriers is needed. Nothing to say about the tiling, it is of very good quality and matches the site.
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A
Rating: 5 out of 5
Order conforms, well packaged and fast
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A
Rating: 3 out of 5
Site where you can find original products.
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
VERY RELIABLE SITE
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Rating: 3 out of 5
The site seemed complicated to me. The service needs improvement. Need to return to the homepage every time I searched for a similar product. I recommend 'married' with white tiles to make friezes.
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A
Rating: 5 out of 5
Clear, product expected as described on the site.
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Rating: 5 out of 5
Order was taken care of on the same day, careful and very fast shipping (a few days). I received all the samples I ordered, they matched their description. My doorbell doesn't work: the delivery person called me on my mobile to let me know they were there. Very happy. I will order one of the products for my kitchen. I recommended Comptoir du Cérame to my friends. The products are of excellent quality/price ratio (cheaper than real cement tiles and easier to maintain)
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Rating: 5 out of 5
Very satisfied with my order, the transport and the delivered goods
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Rating: 5 out of 5
Very easy to sort by criteria
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Rating: 5 out of 5
Very good.
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Rating: 3 out of 5
Clear and professional site
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Rating: 5 out of 5
Simple presentation with a wide variety of original tiles.
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