Customer reviews of Comptoir du Cérame

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 1 572 published reviews
5 1 158 74% 4 224 14% 3 93 6% 2 48 3% 1 49 3%

Summary of reviews

Customers consistently praise the product quality and appearance, noting beautiful tiling, good rendering for backsplashes, and careful packaging that keeps tiles in excellent condition. Delivery is described as fast and efficient with many orders arriving on time and intact, though a few reviews highlight packaging and delivery logistics that were managed well or improved by responsive staff. The customer service experience is repeatedly highlighted as attentive and helpful, with staff going the extra mile to answer questions, assist with projects, and ensure smooth transactions. Overall, customers celebrate reliable product quality, swift delivery, and strong, responsive support from the Comptoir du Cérame team.

Reviews 2, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2021
Nice range of products well highlighted.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2021
As always, very good services, quick delivery and quality materials.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2021
compliant and in good condition
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2021
Very good overall but 3 tiles were broken on the side. Too bad.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/01/2021
Quick delivery but patterns of poor quality
Translated reviews
Response from Comptoir du Cérame
Hello,
We just read your comment. We are sorry.
The products you chose are classics that have been in our catalog for several seasons and are very popular.
We have not received any negative feedback on these products.
Please feel free to contact us again if you would like new samples.
Best regards,
The sales team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2021
Great quality product not yet installed
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Perfect nothing to complain about
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Very beautiful tiles, excellent quality.
Very appreciated gift voucher.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2021
Great site. Order processing and fast delivery, perfectly neat packaging, good description matching the products. Really nothing to complain about!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2021
Very easy
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Very efficient and professional
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
Fast and impeccable service as always, I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2020
Very good service - I placed an order - I reported a color error on one of the ceramics and via chat, photo sent, the person immediately had the correct color sent to me! Bravo! Not only did I find beautiful tiles but also a great service. I recommend 200%!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Exactly what I hoped for, very beautiful tiles, the quality looks very good too
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2021
Great site with very beautiful products. I highly recommend it.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Easy to place an order. Fast delivery without breakage.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2020
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Hello Very satisfied with my order, the product is really as described. To recommend to my friends
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Very clear site with no surprise prices. Quite fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Fast delivery. Compliant and quality products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Very good site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2020
I Love it! Top-notch
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very beautiful result. We are delighted
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Very beautiful tiles, happy with the result. Quick reception, super responsive team. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Very pleasant site. Lots of choices.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
A real pleasure to work with this site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
Practical website, the ability to order samples is very appreciated, fast delivery, tiles well protected
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Very beautiful products and quick reception
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Super customer service really attentive for advice and sending samples, my two orders arrived very quickly, the quality is superb
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Well-made site but it lacks overall views of the tiles in situations because one does not realize the finished design.
Delivery a bit long but well done
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
Perfect. Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/10/2020
The tiles are beautiful, the staff is available and responsive, and the deadlines were respected. However, there was an error in my order, I had requested square tiles and I was delivered hexagonal tiles which might not fit well where I intended to put them... Too bad for this mistake because otherwise a very good experience.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2020
Fast delivery.
Small downside for the delivery fees which are very high!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Efficient delivery and quality product!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
It's perfect. Very fast delivery
Thank you very much
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2020
Beautiful choice of quality tiles, customer service attentive to my order which was poorly delivered (address error). However, there was no protection for the tiles inside the box, my package was damaged as well as the mini pallet... fortunately no breakage. Upon receipt, it is important to check with the delivery person if damaged, refuse the goods
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2020
Tiles arrived in perfect condition and perfectly conforming to the information on the site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Easy and fast order, careful packaging. I am very satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
very good
Translated reviews
We use cookies for audience measurement and improving user experience.