Customers consistently praise the product quality and appearance, noting beautiful tiling, good rendering for backsplashes, and careful packaging that keeps tiles in excellent condition. Delivery is described as fast and efficient with many orders arriving on time and intact, though a few reviews highlight packaging and delivery logistics that were managed well or improved by responsive staff. The customer service experience is repeatedly highlighted as attentive and helpful, with staff going the extra mile to answer questions, assist with projects, and ensure smooth transactions. Overall, customers celebrate reliable product quality, swift delivery, and strong, responsive support from the Comptoir du Cérame team.
Delivery on the requested date, customer service available and efficient for stock availability requests. The colors on the screen are not quite faithful to reality according to the tiles, I recommend ordering samples before proceeding with the order. I am very satisfied with my purchase.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2022
Order arrived in very bad condition. Comptoir du Cérame was very responsive and sent us a complete new shipment without difficulties.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2022
We received several samples, and we are charmed by all the tiles. Difficult to make a choice. We will actually place a large order, all our tiles will be ordered from Comptoir du Cérame. Another positive point: very fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2022
Listening and available staff.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2022
I have had several occasions to order from Comptoir du Cérame and each time everything went perfectly. Responsive and professional team!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2022
Fast and careful delivery of quality products!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2022
Always available to provide information by phone, delivery was on time, even a few days early!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2022
Attractive site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2022
The tiling is beautiful! Packed with care, delivery perfectly organized and fast considering the origin (Spain).
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2022
I am very satisfied with my purchase. Good quality tiling that perfectly matches the visual on the website. Very quick shipping and receipt.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2022
Responsive, product damaged upon delivery but quick reshipment and replacement of broken parts.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2022
Very good.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
Whether it was the order and receipt of samples or the purchase of the final tiling, everything went super well. Top delivery. Nothing to complain about.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2022
Despite a product out of stock at the time of order, the restocking and delivery were very quick afterwards!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2022
Good interaction.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
The tiles did not exactly match the image on the site. But they are really very pretty. The sales service managed to get the material to us very quickly which was urgent for us as our construction had to stop due to lack of material.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2022
Very good service! Thank you for the quick responses and professional efficiency
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2022
Quality service and items!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2022
Fast delivery, tiles in good condition and of very good quality. Even more beautiful than in the photos, I am delighted.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2022
Easy navigation
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2022
Everything is perfect, practical website to use, quick order dispatch, quality tiles. Too bad my phone numbers (mobile and landline) were not communicated to the delivery person, he could not reach us to arrange an appointment. We had to go pick up our tiles because it was becoming urgent :-(
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2022
Perfect careful packaging, beautiful tiles
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2022
Not being used to ordering materials online, I am satisfied with this order. Both in terms of price and merchandise. The delivery went very well, it is a comfort to be notified before delivery. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2022
Perfect! Customer service very responsive. I highly recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2022
GOOD
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/04/2022
No information on the site about the absence of products in stock!
Translated reviews
Response from Comptoir du Cérame
Hello Madam, Thank you for your comment. We would like to point out that we provide an indication at the bottom of the page regarding stock, which is as follows: 'Between 10 and 15 working days (if products are in stock). Please call us at 04 85 80 01 19 for any questions related to stock verification.' Best regards, the COMPTOIR DU CERAME Team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
Top
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2022
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2022
I was missing a bit of tile, they were very accommodating and they shipped my order very quickly. The tiles are beautiful. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2022
A bit too expensive.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2022
VERY good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
top!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2022
Fast delivery and without problems
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2022
Customer service is responsive and attentive.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
First experience. Ordering samples was ultra easy, quick reception and carefully packaged. The tiles are of beautiful quality. Great professionalism! Thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2022
Beautiful samples
Fast and careful delivery!
Top-notch
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2022
Superb experience in every way. Quality and beautiful tiling. Conforms to the photos. Sending of samples and order was very quick (3 and 7 days). The team on the phone is always welcoming, very good advice, and super responsive, plus they call you back if you can't reach them. In short, super satisfied all around. I recommend without hesitation and I will definitely think of you for my upcoming projects in the house. Thank you @comptoirducérame
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Good welcome and professionalism
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2022
I thank the sales service which was very responsive following damage during delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
Fast delivery, very beautiful product
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Deutsch 