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A
Rating: 5 out of 5
Perfect magnificent
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Customer reviews of Comptoir du Cérame
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 1 572 published reviews
Summary of reviews
Customers consistently praise the product quality and appearance, noting beautiful tiling, good rendering for backsplashes, and careful packaging that keeps tiles in excellent condition. Delivery is described as fast and efficient with many orders arriving on time and intact, though a few reviews highlight packaging and delivery logistics that were managed well or improved by responsive staff. The customer service experience is repeatedly highlighted as attentive and helpful, with staff going the extra mile to answer questions, assist with projects, and ensure smooth transactions. Overall, customers celebrate reliable product quality, swift delivery, and strong, responsive support from the Comptoir du Cérame team.
Reviews 4 and 5 stars
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Rating: 5 out of 5
In line with my expectations
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Order received quickly, very well packaged. Very good customer service, available and responsive.
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A
Rating: 5 out of 5
Very nice. Easy to install. Well organized delivery.
Everything is top-notch.
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Everything is top-notch.
A
Rating: 5 out of 5
Good quality, nice patterns. 5 tiles were broken during transport but customer service was responsive, understanding, and quickly sent us replacements.
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A
Rating: 5 out of 5
Very good showcase on the site. Very good product.
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A
Rating: 5 out of 5
Order and tracking were impeccable
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A
Rating: 5 out of 5
Excellent customer service, fast delivery, and tiles true to the photo. In a word, perfect!
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A
Rating: 5 out of 5
The samples are very well packaged
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very satisfied
The shipping was very fast and the delivery was problem-free.
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The shipping was very fast and the delivery was problem-free.
A
Rating: 5 out of 5
I ordered and received samples quickly. They match exactly what is presented and seem to be of good quality.
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A
Rating: 5 out of 5
Excellent customer service, high-quality items. Fast sample sending. All positive and highly recommended!!!
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
A wide choice of quality tiles at interesting prices and top-notch customer service, thank you very much I am delighted with my purchases!
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A
Rating: 5 out of 5
Very good! I recommend
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A
Rating: 5 out of 5
Pretty tiles that I couldn't find elsewhere and were delivered very quickly. I am delighted!
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A
Rating: 5 out of 5
Fast delivery of samples!
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A
Rating: 5 out of 5
Everything in order
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A
Rating: 5 out of 5
Perfectly smooth exchange!
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A
Rating: 5 out of 5
Clear site, efficient service. I recommend.
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A
Rating: 5 out of 5
Very fast delivery and careful packaging, the tile samples correspond well to the photos on the site. I still have to choose between two models... Difficult!
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A
Rating: 5 out of 5
Pleasant site
Neat presentation and available if you call
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Neat presentation and available if you call
A
Rating: 5 out of 5
The ordered samples arrived quickly and match the colors on the site. While not similar to cement tiles, the rendering of the stoneware is quite successful and the appearance is qualitative!
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A
Rating: 5 out of 5
very satisfied with the quality of the tiles and the delivery :-)
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A
Rating: 4 out of 5
Clear and complete site.
Lacks sorting criteria
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Lacks sorting criteria
A
Rating: 4 out of 5
the order was easy to place the site is well constructed
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A
Rating: 4 out of 5
good fast and compliant delivery
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A
Rating: 5 out of 5
Very responsive
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A
Rating: 5 out of 5
Very good responsiveness from customer service. Reliable information, deadlines respected.
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A
Rating: 5 out of 5
I received responses in a timely manner to the emails sent for more information.
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A
Rating: 5 out of 5
Products conform to the photos, of good quality. deadlines respected, qualitative delivery.
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A
Rating: 5 out of 5
Clear navigation easy to find products and the photos are identical to the received products
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A
Rating: 5 out of 5
Service in line with expectations.
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A
Rating: 5 out of 5
Very well-made site. Too bad it is not possible to order certain samples (the link does not exist), responsive and accommodating customer service, fast delivery but a bit expensive.
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A
Rating: 4 out of 5
The tiling is very pretty and I am delighted with my order but I regret a poor quality packaging.
The packages arrived open. At €120 for delivery, I expected better.
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The packages arrived open. At €120 for delivery, I expected better.
A
Rating: 5 out of 5
Navigation on the site is easy and straightforward. The delivery was fast!
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A
Rating: 4 out of 5
Very beautiful tiling and timely delivery. Just the delivery is really too expensive
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A
Rating: 5 out of 5
The navigation for product search should, in our view, be simplified compared to the current criteria based on series names among which we search blindly.
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