Customer reviews of Comptoir du Cérame

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 1 572 published reviews
5 1 158 74% 4 224 14% 3 93 6% 2 48 3% 1 49 3%

Summary of reviews

Customers consistently praise the product quality and appearance, noting beautiful tiling, good rendering for backsplashes, and careful packaging that keeps tiles in excellent condition. Delivery is described as fast and efficient with many orders arriving on time and intact, though a few reviews highlight packaging and delivery logistics that were managed well or improved by responsive staff. The customer service experience is repeatedly highlighted as attentive and helpful, with staff going the extra mile to answer questions, assist with projects, and ensure smooth transactions. Overall, customers celebrate reliable product quality, swift delivery, and strong, responsive support from the Comptoir du Cérame team.

Reviews 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2021
Simple and effective
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
Everything was perfect, from the choice of our samples on the site, to the reception of them, then from the large order placed to the reception and then to the laying of the tiles.
We are very happy with the products, the result is very good.
Customer service was also very responsive when we needed it.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
The tiling is identical to the description, it looks of good quality and the colors are perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2021
Delivery well received, well informed of the day and time slot, perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2021
Very pleasant site. Shipping of samples very fast, processed on the day of the order.
Thank you for your seriousness
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
Satisfied with my order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Products conform to the photo.
Very good communication with customer service
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2021
reactive in the order and delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
simple effective
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
Quality service, choice, order, delivery, information. Bravo!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Order online, after a phone exchange with a very professional, helpful, and pleasant person. The delivery was very fast, the product very well packaged. I can only be pleased with this first order. Best regards
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
Excellent customer service. Regular updates. When an incorrect product was ordered, it was immediately corrected, without any issues. Recommended!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Happy with this 2nd order. Very nice credenza.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
Easy navigation, wide choice of products.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Efficiency and speed of sending the tiles, and great beauty of this tile.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Just perfect! Thank you!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
Very practical sample order. Good phone reception
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
superb tiles, perfect quality.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
Fast and efficient delivery, I really like the tiles I ordered, a bit lighter than on the site though, but perfect for my bathroom. The choice is quite wide and the prices are quite reasonable. In short, very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2021
Very good, top service!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
The possibility of getting samples is a big plus. The products are of very good quality and meet my expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
This is my 3rd order. I am still very satisfied, the tiles are superb and the customer service/delivery is top.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
VERY GOOD
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
very available sales service, wide and attractive catalog, delivery on scheduled dates (small time slot), tiles very well protected
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
offers different cross searches to understand the ranges well; very realistic photos compared to the final product.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
Very beautiful tiles and even more so in real life! They will be laid on the floor in our kitchen. Very fast delivery and very good customer service (we contacted them due to a change in quantity). I recommend them with my eyes closed
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2021
PERFECT ++
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2021
Sample order, very fast delivery. Very beautiful products, now all that’s left is to decide...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
No breakage and fast delivery of my samples (essential to see the rendering in situation before ordering everything). The colors match the photos on the site.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Good, good description of the products, very quick sample request and refund upon order. Staff accessible by phone.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
Fast delivery, the products match the photos on the site. The product descriptions are well done.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Fast shipping, proper protection, no loss in the tiles. Good product quality.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Listening, responsiveness, service personalization
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
Beautiful original patterns, a responsive after-sales service, and delivery as expected. I recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2021
A quick shipment (one week) and top-notch after-sales service!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
A lot of choices, fast shipping! Just a pity that you can't order the same reference multiple times to compose the pattern...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2021
Very satisfied overall, original tiles of good quality, color matching the photos on the site, fast delivery. Thank you!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Very good order tracking. Serious. The site is clear. No surprises.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2021
Perfect delivery in 4 days, super available customer service, perfect thank you very much
Translated reviews
We use cookies for audience measurement and improving user experience.