Customer reviews of Comptoir du Cérame

9 /10

Based on 1 572 published reviews

5 1 158 74% 4 224 14% 3 93 6% 2 48 3% 1 49 3%

Summary of reviews

Customers consistently praise the product quality and appearance, noting beautiful tiling, good rendering for backsplashes, and careful packaging that keeps tiles in excellent condition. Delivery is described as fast and efficient with many orders arriving on time and intact, though a few reviews highlight packaging and delivery logistics that were managed well or improved by responsive staff. The customer service experience is repeatedly highlighted as attentive and helpful, with staff going the extra mile to answer questions, assist with projects, and ensure smooth transactions. Overall, customers celebrate reliable product quality, swift delivery, and strong, responsive support from the Comptoir du Cérame team.

5 star reviews

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Acheteur Vérifié

Published on 09/03/2020 à 16h59 following a purchase from 27/02/2020

I am completely satisfied with the delivery of my tiles which are simply magnificent. Very serious seller.

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Acheteur Vérifié

Published on 09/03/2020 à 15h23 following a purchase from 04/03/2020

very good!

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Acheteur Vérifié

Published on 06/03/2020 à 15h57 following a purchase from 29/02/2020

Perfect!

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Acheteur Vérifié

Published on 02/03/2020 à 15h27 following a purchase from 19/02/2020

Good product, received on time. Very satisfied.

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Acheteur Vérifié

Published on 27/02/2020 à 22h25 following a purchase from 23/02/2020

Fast tracked delivery, delivered within the announced deadlines, well-protected package. Very satisfied.

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Acheteur Vérifié

Published on 26/02/2020 à 17h05 following a purchase from 15/02/2020

quality of the purchased product, fast delivery.

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Acheteur Vérifié

Published on 25/02/2020 à 15h25 following a purchase from 12/02/2020

Perfect for the quality/price ratio and the speed of shipping.

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Acheteur Vérifié

Published on 20/02/2020 à 13h43 following a purchase from 11/02/2020

Impeccable delivery! I was even contacted because my phone number was incomplete.

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Acheteur Vérifié

Published on 12/02/2020 à 23h13 following a purchase from 03/02/2020

I recommend the company for the quality of the management of my order and the materials delivered.

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Acheteur Vérifié

Published on 12/02/2020 à 09h09 following a purchase from 05/02/2020

super

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Acheteur Vérifié

Published on 08/02/2020 à 09h29 following a purchase from 31/01/2020

Excellent service

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Acheteur Vérifié

Published on 07/02/2020 à 16h26 following a purchase from 28/01/2020

Great! Thank you very much!

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Acheteur Vérifié

Published on 04/02/2020 à 15h52 following a purchase from 26/01/2020

The shipment was careful and the delay reasonable. The tiles are of very beautiful quality, even more beautiful than on the site..

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Acheteur Vérifié

Published on 04/02/2020 à 07h26 following a purchase from 23/01/2020

Product of very good quality and fast delivery. Satisfied customer.

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Acheteur Vérifié

Published on 02/02/2020 à 17h24 following a purchase from 22/01/2020

Fast delivery and delighted with the product even more beautiful in real life! Can't wait to see it installed.

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Acheteur Vérifié

Published on 28/01/2020 à 10h09 following a purchase from 10/01/2020

Serious and attentive to your needs

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Acheteur Vérifié

Published on 21/01/2020 à 20h45 following a purchase from 12/01/2020

Perfect nothing to complain about

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Acheteur Vérifié

Published on 20/01/2020 à 16h29 following a purchase from 10/01/2020

Customer service is perfect! They respond very quickly. Delivery is very fast and careful. The tiles are stunning!!! I highly recommend!

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Acheteur Vérifié

Published on 17/01/2020 à 21h43 following a purchase from 10/01/2020

Very fast sample shipment, very satisfied

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Acheteur Vérifié

Published on 17/01/2020 à 21h42 following a purchase from 10/01/2020

Very fast sample shipment

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Acheteur Vérifié

Published on 16/01/2020 à 22h20 following a purchase from 01/01/2020

Very good. The samples allowed us to be sure of our choice.

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Acheteur Vérifié

Published on 11/01/2020 à 17h06 following a purchase from 17/12/2019

A very clear site.

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Acheteur Vérifié

Published on 07/01/2020 à 15h26 following a purchase from 26/11/2019

Sample order: beautiful products, perfectly packaged samples, received on time without any problem.

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Acheteur Vérifié

Published on 02/01/2020 à 09h35 following a purchase from 02/12/2019

Charming and efficient welcome. Timely delivery. Very beautiful timeless tiles, seen nowhere else. Little fish will grow big!

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Acheteur Vérifié

Published on 31/12/2019 à 22h42 following a purchase from 25/12/2019

Fast. Samples in perfect condition.

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Acheteur Vérifié

Published on 27/12/2019 à 18h51 following a purchase from 19/12/2019

As per the photo and fast delivery. Great site.

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Acheteur Vérifié

Published on 19/12/2019 à 21h04 following a purchase from 12/12/2019

Everything always goes very well.

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Acheteur Vérifié

Published on 19/12/2019 à 16h00 following a purchase from 09/12/2019

Everything is perfect.

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Acheteur Vérifié

Published on 18/12/2019 à 15h13 following a purchase from 11/12/2019

Perfect.

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Acheteur Vérifié

Published on 05/12/2019 à 16h52 following a purchase from 01/12/2019

Very good.

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Acheteur Vérifié

Published on 05/12/2019 à 16h23 following a purchase from 22/11/2019

Beautiful catalog, very courteous service, reasonable prices, fast deliveries: I am very happy. One small detail: the delivery person did not inform me of his arrival, so I was absent when he came and had to have him drop off the tiles in the café of the neighboring village... ....

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Acheteur Vérifié

Published on 05/12/2019 à 07h30 following a purchase from 25/11/2019

Very satisfied.

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Acheteur Vérifié

Published on 04/12/2019 à 08h47 following a purchase from 15/11/2019

Beautiful materials, fast delivery. Only downside, the delivery costs which are, in my opinion, too high!

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Acheteur Vérifié

Published on 01/12/2019 à 09h43 following a purchase from 17/11/2019

The sample order was very simple on the site and they were received quickly, without hassle.

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Acheteur Vérifié

Published on 26/11/2019 à 18h01 following a purchase from 18/11/2019

Efficient and pleasant site.

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Acheteur Vérifié

Published on 25/11/2019 à 17h21 following a purchase from 18/11/2019

I ordered a sample

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Acheteur Vérifié

Published on 15/11/2019 à 20h56 following a purchase from 12/11/2019

Serious

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Acheteur Vérifié

Published on 15/11/2019 à 15h18 following a purchase from 06/11/2019

TOP

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Acheteur Vérifié

Published on 15/11/2019 à 10h41 following a purchase from 04/11/2019

Super service before and after sale, very responsive and with a real sense of customer, deadlines respected, good coordination with the transport company. Perfect!

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Acheteur Vérifié

Published on 14/11/2019 à 20h49 following a purchase from 05/11/2019

Very good 5 stars

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