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Z
Rating: 5 out of 5
Excellent
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Customer reviews of Comptoir du Cérame
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 1 572 published reviews
Summary of reviews
Customers consistently praise the product quality and appearance, noting beautiful tiling, good rendering for backsplashes, and careful packaging that keeps tiles in excellent condition. Delivery is described as fast and efficient with many orders arriving on time and intact, though a few reviews highlight packaging and delivery logistics that were managed well or improved by responsive staff. The customer service experience is repeatedly highlighted as attentive and helpful, with staff going the extra mile to answer questions, assist with projects, and ensure smooth transactions. Overall, customers celebrate reliable product quality, swift delivery, and strong, responsive support from the Comptoir du Cérame team.
5 star reviews
Reset filtersP
Rating: 5 out of 5
Very satisfied with the product and the packaging
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B
Rating: 5 out of 5
Fast service!
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D
Rating: 5 out of 5
fast delivery and in good shape
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I
Rating: 5 out of 5
Just the delivery price which is very expensive.
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A
Rating: 5 out of 5
Ok
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B
Rating: 5 out of 5
Very beautiful products!
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M
Rating: 5 out of 5
Very good. Thank you.
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A
Rating: 5 out of 5
Shipping was super fast, communication was also good. Product is very nice.
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V
Rating: 5 out of 5
Great product, can't wait to see the result!
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C
Rating: 5 out of 5
Products conforming, of quality. Good delivery tracking and on time.
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M
Rating: 5 out of 5
Nice product, quality customer service that gives good advice over the phone. Fast delivery times.
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Response from Comptoir du Cérame
Hello, We warmly thank you for your message. We are delighted to learn that you appreciated our product as well as the quality of our customer service. Your satisfaction is our priority and your positive feedback motivates us to continue to excel. Best regards. The comptoirducerame team
M
Rating: 5 out of 5
I ordered bathroom tiles and am happy with the product. Nice tiles of good quality. Impeccable delivery and packaging.
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Response from Comptoir du Cérame
Hello, We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with our tiles for your bathroom. Your satisfaction is our priority and your comment will be shared with our team. Best regards. The comptoirducerame team
L
Rating: 5 out of 5
Lots of great choices on the site, friendly and available advisors, good quality products.
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Response from Comptoir du Cérame
Hello, A big thank you for your warm feedback! We are delighted to learn that you found a wide range of products and appreciated the help of our advisors. Your satisfaction is our greatest reward. Best regards. The comptoirducerame team
D
Rating: 5 out of 5
Delivery and deadlines respected, the tiles are beautiful, the quality is there. I called customer service with a question about the invoice, the lady was very pleasant, welcoming, and very responsive!
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Response from Comptoir du Cérame
Hello, We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with the quality of our tiles as well as our customer service. Your satisfaction is our priority and your encouragement is greatly appreciated. Best regards. The comptoirducerame.com team
P
Rating: 5 out of 5
Very beautiful tiling. Audrey is adorable and very responsive, thank you very much :)
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Response from Comptoir du Cérame
Hello, We sincerely thank you for this flattering feedback. We are delighted that our tiling and Audrey's service have satisfied you. Your satisfaction is our best reward! Best regards. The comptoirducerame.com team
J
Rating: 5 out of 5
Very good
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Response from Comptoir du Cérame
Hello, We sincerely thank you for your positive review! It is a pleasure to know that you are satisfied with your experiences with our brand. Please feel free to reach out to us for any questions or future needs. Best regards. The comptoirducerame.com team
F
Rating: 5 out of 5
Very serious, quality products, good order tracking.
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Response from Comptoir du Cérame
Hello, We warmly thank you for your flattering review! We are delighted to learn that our products and our service met your expectations. Your satisfaction is our priority, and we hope to have the pleasure of serving you again very soon. Best regards, The comptoirducerame.com team
C
Rating: 5 out of 5
Fast and careful shipping
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Response from Comptoir du Cérame
Hello, Thank you very much for your flattering review! We are delighted to learn that you appreciated the speed and care taken with your order. Your satisfaction is our priority, and we hope to serve you again soon. Best regards. The comptoirducerame.com team
A
Rating: 5 out of 5
Wide choice of tiles. Beautiful colors very varied, graphic
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Response from Comptoir du Cérame
Hello, A big thank you for your flattering review! We are delighted to learn that our choice of tiles and the diversity of our colors have pleased you. Please feel free to reach out to us if you have any questions or need additional advice. Best regards. The comptoirducerame.com team
N
Rating: 5 out of 5
Very well-made site and easy to use
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Response from Comptoir du Cérame
Hello and thank you very much for your positive feedback! We are delighted to learn that you liked our site and that its ease of use satisfied you. Your appreciation is very valuable to us and motivates us to continue improving our service. We look forward to seeing you again on comptoirducerame.com! The team at comptoirducerame.com
C
Rating: 5 out of 5
Fast delivery
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Response from Comptoir du Cérame
Hello, We sincerely thank you for your positive feedback. We are delighted to learn that you appreciated the speed of our delivery service. Your satisfaction is our priority, and we hope to assist you again in your future projects. Best regards. The team at comptoirducerame.com
C
Rating: 5 out of 5
Compliant
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Response from Comptoir du Cérame
Hello, A big thank you for your positive review! We are delighted to learn that our products met your expectations. Your satisfaction is our priority, and your feedback is always appreciated. Best regards. The team at comptoirducerame.com
M
Rating: 5 out of 5
Very nice rendering, fast shipping
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Response from Comptoir du Cérame
Hello and thank you very much for your warm comment! We are delighted to learn that you found the rendering of your order very nice and that the shipping was fast. Your satisfaction is our priority and we hope to see you again soon on our site. The team at comptoirducerame.com
C
Rating: 5 out of 5
They have very nice references!
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Response from Comptoir du Cérame
Hello and thank you very much for your positive feedback! We are delighted that our references please you. Please feel free to get back to us for any questions or additional information needs. We are here to help you! The team at comptoirducerame.com
P
Rating: 5 out of 5
Good customer service after a delivery with damage
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Response from Comptoir du Cérame
Hello, Thank you very much for your positive feedback! We are delighted to learn that our customer service was able to assist you effectively despite the delivery issues. Please feel free to get back to us if you have any other questions or needs. Best regards. The team at comptoirducerame.com
R
Rating: 5 out of 5
Very happy to have discovered this site. Beautiful products.
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Response from Comptoir du Cérame
Hello and thank you very much for your enthusiastic feedback! We are delighted to learn that you found products you like on our site. Your satisfaction is our priority. Please feel free to reach out to us if you have any questions or additional needs. The team at comptoirducerame.com
D
Rating: 5 out of 5
Top-notch
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A
Rating: 5 out of 5
Good responsiveness and fast delivery!
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Response from Comptoir du Cérame
Hello, Thank you very much for your positive feedback! We are delighted to learn that you appreciated the responsiveness of our team and the speed of delivery. Please feel free to reach out to us for all your future needs. Best regards, The team at Comptoir du Cérame.
C
Rating: 5 out of 5
Perfect and beautiful tiling, and acceptable delivery considering the summer period, thank you very much
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Response from Comptoir du Cérame
Hello, Thank you so much for your warm words regarding our tiling and for your understanding during this summer period. We are delighted that you are satisfied with your order and that the delivery met your expectations. Your positive feedback encourages us to continue providing the best possible service. Best regards, The team at comptoirducerame.com
A
Rating: 5 out of 5
Very beautiful tiling, fast delivery
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Response from Comptoir du Cérame
Hello, We sincerely thank you for your review! We are delighted to learn that you appreciated the beauty of our tiling as well as the speed of our delivery. Your satisfaction is our priority, and your positive feedback motivates us to continue offering quality service. Please feel free to reach out to us if you have any other advice or needs. Best regards, The team at comptoirducerame.com
O
Rating: 5 out of 5
I spoke with 2 women on the phone regarding my order, they were able to answer all my questions and did everything to ensure my tiles were available when my tiler arrived. Thank you so much to them!
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Response from Comptoir du Cérame
Hello, We sincerely thank you for your warm feedback! We are delighted to learn that our teams were able to answer all your questions and help you receive your tiles on time for your tiler. This motivates us to continue providing quality service. Please feel free to reach out to us for any future requests. Best regards, The team at Comptoir du Cérame
N
Rating: 5 out of 5
Everything is clear and easy
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D
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
Fast delivery, tile quality very good, very professional advice and communication
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S
Rating: 5 out of 5
Very beautiful tiles conforming to the images
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S
Rating: 5 out of 5
Speed and beautiful tiles. Very friendly phone reception.
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C
Rating: 5 out of 5
Beautiful material, received within the indicated deadlines.
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C
Rating: 5 out of 5
Several orders at Comptoir du Cerame and each time good follow-up, reliable information and compliant products.
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