Cosmeto Nature delivers fast shipping and careful delivery, with many customers praising prompt handling, on-time arrivals, and helpful, responsive service from staff who manage orders and communications effectively. Customers highlight product effectiveness in multiple lines, noting visible results, satisfaction with creams and capsules, and reliable performance that meets expectations for several items. The store earns trust through repeat purchases and recommendations, with reviews emphasizing consistent product quality, the availability of trials or favorable discounts, and the ease of reordering and receiving products that match descriptions. Overall, strengths center on reliable delivery, attentive service, and product results that keep customers returning and recommending the store.
Very disappointed for a first order on this site. I reported that the products were damaged (crumbling soaps and damaged packaging), I was asked to send a photo, which I did and since then nothing. I won't be recommending this site again. Not serious at all about after-sales
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Stalina M.
Rating: 1 out of 5
following a purchase from 06/07/2024
Frankly, it's not worth it, you're paying for nothing.
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Simone B.
Rating: 4 out of 5
following a purchase from 27/06/2024
Perfectly satisfied with the products and delivery
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Isabelle G.
Rating: 1 out of 5
following a purchase from 07/06/2024
delivery not usually fast but here seems to be out of stock and it really doesn't happen fast, if I don't receive it this week, there will be a refund as I won't be there to receive it.
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Karen P.
Rating: 1 out of 5
following a purchase from 21/05/2024
The wax is of very poor quality, the melting time indicated is insufficient. The batch went straight into the garbage can! Bravo!!!!!
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Louis A.
Rating: 2 out of 5
following a purchase from 29/03/2024
More than 14 days to receive delivery, and having paid a supplement to receive maximum four days
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Brigitte J.
Rating: 4 out of 5
following a purchase from 14/02/2024
I placed an order that took 12 days to arrive at the relay pickup I had chosen. I contacted Cosmeto Nature by email and someone called me back to solve the problem. It was quick. I recommend it because the problem was not with Cosmeto Nature but with the delivery person.
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Karyne R.
Rating: 2 out of 5
following a purchase from 06/02/2024
The parcel was supposedly dispatched when it wasn't, because there was a problem with the supplier of one of the products ordered, which no longer exists and yet is present on the site (snake venom serum). I found this out when I contacted customer service, because I still hadn't received my order. To this day, I still haven't received it (order placed on 6/02/24). Great, especially as I paid for delivery in a relay point within 3-4 days. This is the 2nd time I've had a delivery problem, last summer I had to wait over 1 month despite several reminders to customer service. I've been a customer for years, and I don't understand what's been happening lately. It's a shame, the products are very good.
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Christian M.
Rating: 4 out of 5
following a purchase from 23/01/2024
delivery a little long
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Ingrid C.
Rating: 1 out of 5
following a purchase from 29/12/2023
Delay on the delivery I had to send my package at my expense to my address in Belgium ... half of my order was there. 2 boxes of cells + 1 free tea, times two ... so 4 boxes of cells and two teas ... there was a miscalculation when preparing the package ... however I paid double. I hope to receive the rest of my missing order free of charge quickly at my Belgian home.
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Sevda Y.
Rating: 4 out of 5
following a purchase from 03/07/2023
Delivery too long Contact by mail never answered
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Raguin R.
Rating: 1 out of 5
following a purchase from 05/10/2023
Unacceptable! Despite my email exchanges, I still haven't received my parcel and still no explanation! I had to put a star to validate my review!
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Thamar B.
Rating: 2 out of 5
following a purchase from 10/09/2023
Nothing received yet
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Sylvie D.
Rating: 1 out of 5
following a purchase from 03/07/2023
Hello, to date I still have not received my order (dated 06.07.23) normally delivery in 72h, an email was sent to the company and no response.
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Arnaud V.
Rating: 1 out of 5
following a purchase from 09/07/2023
Never received and not answering
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Isabelle V.
Rating: 1 out of 5
following a purchase from 02/07/2023
I was unable to collect my product because it was sent to another relay point which was still closed, so it was impossible for me to collect my product. I would like my money back.
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Liliane S.
Rating: 4 out of 5
following a purchase from 04/07/2023
Very satisfied with the delivery, it's a shame that the CURAE Snail Mucus products are out of stock, I'm waiting for an email so that I can order them.
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Gina S.
Rating: 1 out of 5
following a purchase from 27/06/2023
Order still not received although I ordered on 26/06/2023 Not serious it is the last time I order from them. It is not the same serious as before
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Sylvie V.
Rating: 4 out of 5
following a purchase from 12/05/2023
Ok
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Sylvie D.
Rating: 4 out of 5
following a purchase from 04/05/2023
Good reception despite an error in the order.
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Dolores N.
Rating: 4 out of 5
following a purchase from 10/02/2023
The orders have always been of good quality but the last time I ordered, one of the coconut oil jars was broken
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Lisa B.
Rating: 4 out of 5
following a purchase from 30/01/2023
Very good, just a little complicated for the parcels in relay point
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Vanessa D.
Rating: 4 out of 5
following a purchase from 01/11/2022
Satisfied
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Gaelle M.
Rating: 4 out of 5
following a purchase from 03/10/2022
The products seem to be of good quality.
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Yasmine F.
Rating: 2 out of 5
following a purchase from 28/09/2022
Hello I am a little disappointed because in the description I asked for samples of slimming tea devalife yet I am a regular customer it my nothing mie as samples I would have wanted to test. Too bad
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Response from Cosmeto Nature
Hello Yasmine,
Unfortunately we don't have a sample of Devalife slimming tea, that's why you didn't receive one.
If we receive any, we will send them to you :)
See you soon on Cosmeto Nature!
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Katharina S.
Rating: 4 out of 5
following a purchase from 26/08/2022
Very friendly customer service
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Caroline I.
Rating: 4 out of 5
following a purchase from 04/08/2022
Fast shipping, that said one of the products (Waaw product) had a little leak in the box!
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Thierry P.
Rating: 4 out of 5
following a purchase from 30/07/2022
package well received after one week. The products look good
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Zahra J.
Rating: 4 out of 5
following a purchase from 07/07/2022
Order well received but I have not yet had the time to try the products to give an opinion but I am reassured and happy with my follow-up and the delivery of my order.
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Bouchra C.
Rating: 4 out of 5
following a purchase from 14/06/2022
Ok
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Charazette F.
Rating: 4 out of 5
following a purchase from 07/05/2022
Order received promptly. Too bad the items I ordered are small.
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Vanina D.
Rating: 4 out of 5
following a purchase from 20/02/2022
Fast delivery.
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Pascale C.
Rating: 4 out of 5
following a purchase from 21/02/2022
Package received on time
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Akila J.
Rating: 4 out of 5
following a purchase from 03/02/2022
Good value for money
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Sonia P.
Rating: 4 out of 5
following a purchase from 08/02/2022
Delivery (time and condition) perfect. I am waiting to see the results
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Estelle V.
Rating: 4 out of 5
following a purchase from 20/01/2022
Ras, perhaps a certain lack of readability.
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Nadine W.
Rating: 4 out of 5
following a purchase from 28/12/2021
Very fast delivery 👍🏼
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Beatrice L.
Rating: 4 out of 5
following a purchase from 23/12/2021
Satisfactory
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Fabienne B.
Rating: 4 out of 5
following a purchase from 11/12/2021
Products in accordance with my expectations.
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Nelly P.
Rating: 4 out of 5
following a purchase from 15/11/2021
Fast delivery, I like their products especially the shampoo
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