Customer reviews of Cosmeto Nature

Hello Sylvie, Thank you for this comment, see you soon I hope. The Cosmeto Nature team ?

Hello Melody, It is with attention that we read your opinion, we thank you for it. When you are faced with a concern of this kind, do not hesitate to call us directly or send an email to the after-sales service, we will be very pleased to meet your expectations. We sincerely apologize for this, see you soon on www.cosmeto-nature.com.

Hello, We are sorry for the delivery time you found long. Your order of 08/08 has been processed and sent on time, that is to say on 11/08. As we indicate on our site, we have to expect delays in delivery due to covid-19 and also because it is the holiday period. Moreover, with the epidemic, La Poste no longer guarantees delivery times. We only ask our customers to be patient. Unfortunately, we cannot do anything about these delays. On our side, our orders are always processed on time. The certificate of non-receipt that you should have sent us back filled was precisely to make a complaint to the Post Office and to unblock the delivery of your package. Hoping to have brought you all the explanations concerning the delays of delivery. The Cosmeto Nature team

Hi Axelle, Thanks for this review, don't worry, we are in the middle of redesigning the site and can't wait to show you the final result! See you soon I hope, the Cosmeto Nature team ??

Hello, Thank you for your feedback regarding the malfunction of one of our products. We understand that this may be binding at the time of application. We are not the manufacturers of snail mucus, but we will certainly pass on the information to the manufacturer. Good day, The Cosmeto Nature Team

Hello Océane, Thank you for this opinion, it is important for us. Do not hesitate to tell us about your experience with the Gutto snail slime mask and the gel vit ! See you soon on www.cosmeto-nature.com?

Hello Mano, Thank you for this message, your opinion is important to us. Feel free to share the results obtained with the ant egg cream. See you soon on www.cosmeto-nature.com?

Hello Lila, Your order has been processed on time on our part, but the delivery was delayed by La Poste which is no longer able to guarantee the delivery time due to Covid-19 and the government arrangements in place. See you soon on www.cosmeto-nature.com?

Hello, You can follow the delivery of your parcel, if you have not received your delivery notice, on the website https://www.laposte.fr/outils/suivre-vos-envois , by entering your tracking number. After verification, your package is waiting for you in your relay point: LEVALLOIS PERRET WILSON Attention, you only have a few days left to pick it up, otherwise it will be returned to us. Unfortunately it is not us who leave the delivery notices but the delivery man of the Post Office! And because of the covid-19 and its consequences, there are still a lot of delays and delivery problems ... Hoping to have been able to satisfy you, if this is the case, I invite you to modify your note :) Have a nice day,

Hello Marie, We are happy to have been able to satisfy you! Thank you for your opinion! See you soon on our site Cosmeto Nature...

Hello Bérangère, Thank you for taking the time to leave us your opinion, it's a pleasure to read such good reviews? We hope to see you soon on Cosmeto Nature, the shop of unusual beauty products!

Hello, Thank you for taking the time to leave us your opinion, it's a pleasure to read you. Indeed, since the covid, we have some delays in restocking and deliveries, but we do everything possible, on our side, to send the parcels quickly and do not make our dear customers wait? See you soon on our website Cosmeto Nature, the natural beauty shop ...

Hello Lucie, It is with regret that we learn that you have not been satisfied with your experience on our site ?? Indeed, with the covid, we have difficulty being restocked with Devalife slimming capsules. We have sent you several emails to warn you and offer you different solutions. If you want us to send you the rest of your order, without the devalife, please inform us by email at: [email protected] We are sorry for this wait, this happens to us that very rarely... We look forward to your email. Hoping to catch up with us in a next order on www.cosmeto-nature.com ??????

Hello Valerie, It's a pleasure to read your opinion, we thank you. We look forward to hearing your opinion on the snail slime range. See you soon on www.cosmeto-nature.com?

Hello Christian, thank you for taking the time to give us your opinion. We do our best to shorten the waiting time for orders, thank you for specifying the speed of our shipments. On which products do you find that explanations are missing? If you wish to have more explanation on a product you can contact us by mail or by phone. See you soon on www.cosmeto-nature.com ?

Hello Marlene, It's a pleasure to read your opinion, we thank you for it. ?? We try to keep the delivery time as short as possible. See you soon on www.cosmeto-nature.com ??

Hello Kassandra, Thank you for this opinion, we strive to satisfy you through our products and our offers, we regularly make private sales or promotions: Subscribe to our newsletter and follow us on social networks to be aware of these promotions! See you soon on www.cosmeto-nature.com?

Hi Lou, thanks for taking the time to give us your opinion. The delivery costs are equal to the general delivery costs on any online shop, You can benefit from free delivery from 60 of purchase :) See you soon on www.cosmeto-nature.com ?

Hello Vincent, It's a pleasure to read your opinion, we thank you for it. We are looking forward to hearing your opinion on our permanent hair removal range, see you soon on www.cosmeto-nature.com???

Hello, Agnes. It's a pleasure to read you. Thank you for taking the time to give us your opinion. We try our best to shorten the delivery time and to present a clear, precise and detailed site. See you soon on www.cosmeto-nature.com?

Good morning, Capucine. Thank you for taking the time to leave a notice. We hope to see you soon on www.cosmeto-nature.com?

Hello Delphine, Thank you for taking the time to leave your opinion. Indeed, despite the difficult period we are going through we try to shorten the delivery time as much as possible. See you soon on www.cosmeto-nature.com?

Hello Jorge, thank you for taking the time to leave your opinion. We are happy to know that you had no problems with our shop! See you soon I hope at www.cosmeto-nature.com??

Hello Bela, Thank you for this opinion, it's important for us. Feel free to tell us about your experience with Gutto Garlic Shampoo! See you soon on www.cosmeto-nature.com?

Hello Marion, Thank you for this opinion, it is important for us. For a satisfactory result, we advise you to take a steam bath before applying the mask. See you soon on www.cosmeto-nature.com?

Hello Juliette, we're sorry for the rare situation you may have encountered. Please be aware that this is beyond our control, we have shipped your package within 48 hours but La Poste has lost your package. We hope to see you soon on our website www.cosmeto-nature.com??

Dear customer, Your order was processed on time by us, but the delivery was delayed because the relay point you have chosen is closed. Your package is being sent to another relay point near you. We have contacted the post office to speed up the delivery. Unfortunately, we are experiencing problems with the post office due to numerous confinements and other problems due to the coronavirus?? We hope that you will receive your package as soon as possible ????. Do not hesitate to contact us again if you do not have your package in a few days.

Hello Chantal, Thank you for this opinion, it is important for us. Do not hesitate to share with us your experience with pure snail mucus! See you soon on www.cosmeto-nature.com?

Hello Amina, Thank you for taking the time to leave your opinion. Do not hesitate to share your results with us, Beautiful day to you, See you soon at www.cosmeto-nature.com??

Hello Yvette, We read your opinion carefully, we thank you for it. Indeed, we apologize once again for this out-of-stock condition which was not foreseen. We are here to help you, and always do our best to satisfy you and offer the best quality of service possible... See you soon on www.cosmeto-nature.com?

Hello Estelle, thank you for your opinion, it's precious to us. We'd like to know where your disappointment comes from? In order to solve the problem as quickly as possible, please do not hesitate to contact us by phone or e-mail... we are here every day of the week to listen to you! See you soon I hope on www.cosmeto-nature.com ??

Hello Stephanie, Thank you for your opinion, The tips for use are specified on our online shop, in order to reduce printing on paper, We apologize if this has been inconvenient for you, however, you can always contact us for any questions regarding the use of our products, we will be happy to help you! See you soon at Cosmeto Nature ?

Hello Sonia, Thank you for this positive opinion, What do we have to improve in order to reach 5/5? :) We can't wait to find out in order to become better! See you soon on www.cosmeto-nature.com ?

Hello Emma, Thank you for this notice. Concerning the origin of the products, we try to limit the misleading origins and we favour countries like Turkey, Spain, Italy and even France! Indeed, we have many products made in France! See you soon on www.cosmeto-nature.com ?

Hello Anne-Marie, Thank you for your opinion, it is precious to us. See you soon on www.cosmeto-nature.com?

Hello Manon, It's a pleasure to read your opinion, we thank you. We try to shorten the delivery time as much as possible, see you soon on www.cosmeto-nature.com ??

Hello Brigitte, It's a pleasure to read your opinion, we thank you. Indeed, we try our best to offer you natural beauty products to take care of you. See you soon on www.cosmeto-nature.com ???

Hi Katy, thanks for taking the time to leave your opinion. We try our best to shorten the delivery time, we are happy that it was fast for you, See you soon at www.cosmeto-nature.com ?

Hello, Ingrid. Thank you for taking the time to leave your so kind opinion. See you at www.cosmeto-nature.com?

Hello Véronique, To be transparent with you, a few months ago, our supplier forced us to raise the price of mucus, at the risk of no longer being able to market it. This increase is not of our own accord, but due to its high demand. Of course, it remains a very reasonable price/quality ratio, due to its efficiency and purity. It was of course inconceivable for us to stop selling it, so we decided to salt it on the imposed prices. But we regularly do private sales or promotions: Subscribe to our newsletter and follow us on social networks to be aware of these promotions! Nice day to you, See you soon at www.cosmeto-nature.com??