The online store Cosmeto Nature receives notable praise for the quality of its products, particularly the bee venom, aloe vera cream, and snail slime cream, which many customers find effective and satisfying. The delivery service is often highlighted as fast and efficient, with several customers appreciating the prompt handling of orders and attentive communication through platforms like WhatsApp. Many express their enthusiasm for the various products available, indicating that they are regular buyers who trust the brand's offerings.
I give three stars l address on the mail summer Badly fucked I c not how the mail and arrived corrected if not satisfied with the products thank you cosmeto nature??
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Response from Cosmeto Nature
Hello Samantha, We read your opinion carefully, we thank you for it. The address on the mail may have been erased during transport... if the mail has arrived at its destination, that's the main thing! :) We sincerely apologize for that, see you soon on www.cosmeto-nature.com ??
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Astrid C.
Rating: 1 out of 5
0, I received the coli the bottle was badly closed so all the oil is spilled in the box and impossible to have someone to get a refund or to have another one . I paid 31 for nothing great
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Response from Cosmeto Nature
Hello Astrid, It is with attention that we read your opinion, we thank you for it. When you are faced with a concern of this kind, do not hesitate to call us directly or send an email to the after-sales service, we will be very pleased to meet your expectations. We sincerely apologize for this, see you soon at www.cosmeto-nature.com??
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Marie-José Q.
Rating: 4 out of 5
Well explained for the use of the products I would recommend if satisfied.
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Response from Cosmeto Nature
Hello Marie-José, Thank you for taking the time to leave your so kind opinion. We try to detail our products as much as possible to direct you to what would be the best for you. If you have any doubt about one of our products, please let us know, we will be happy to help you :) Nice day to you, see you soon at www.cosmeto-nature.com ??
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Jeanne J.
Rating: 4 out of 5
All right.
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Response from Cosmeto Nature
Hello Jeanne, thank you for taking the time to leave your adorable opinion. See you soon, I hope, at www.cosmeto-nature.com??
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Giorgina T.
Rating: 4 out of 5
This is the first crazy that I order on the site, this order is super well done, I could evaluate after several orders.
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Response from Cosmeto Nature
Hello Giorgina, thank you for taking the time to leave your so kind opinion. Indeed, do not hesitate to share with us your experience with our products as well as on your next orders :) See you soon at www.cosmeto-nature.com ?
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Chantal G.
Rating: 4 out of 5
Fast shipping, product in conformity with the image on the site
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Response from Cosmeto Nature
Hello Chantal, thank you for taking the time to leave your so kind opinion. Do not hesitate to share with us your experience with our ant egg oil :) See you soon at www.cosmeto-nature.com ?
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Agnès B.
Rating: 3 out of 5
Very welcoming hostess on the phone who had promised me a small gift because the rose lotion had broken and my order was put on hold. But I did not receive a small gift with my order to compensate me for the delay.
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Response from Cosmeto Nature
Hello Agnes, thank you for taking the time to leave your opinion. We apologize for this oversight, do not hesitate for your next order to give me a call and I will add the gift promised in this one! See you soon at www.cosmeto-nature.com ?
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Victoria B.
Rating: 4 out of 5
Orders received complete and on time Easy site navigation
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Response from Cosmeto Nature
Hello Victoria, thank you for taking the time to leave your opinion. Feel free to share any negative points with us in order to improve and reach the 5/5! See you soon at www.cosmeto-nature.com ?
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Anaelle G.
Rating: 4 out of 5
Parcel received quickly
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Response from Cosmeto Nature
Hello Anaelle, Thank you for your kind advice. We try, indeed, to minimize the delivery time as much as possible :) See you soon I hope on www.cosmeto-nature.com??
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Farida D.
Rating: 4 out of 5
Quick order very good
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Response from Cosmeto Nature
Hello Farida, Thank you for your kind opinion. See you soon I hope on www.cosmeto-nature.com??
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Marie-Pierre F.
Rating: 3 out of 5
I received my order today, lipstick April 602 ordered 2, paid 2 and received 1. Eyebrow pencil April ultra brown ordered 2, paid 2 and received 1. Is a lack of vigilance, attention, verification or out of stock, without even sending a word. Look for the error.
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Response from Cosmeto Nature
Hello. We're very sorry for the inconvenience. Your package of missing products was shipped today. Would you kindly change the note accordingly :) See you soon on www.cosmeto-nature.com
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Lina-Amarillys S.
Rating: 4 out of 5
Product found quickly on the site. Delivery was fast. On the other hand the shipping and tax is a little bit high but I am happy with my purchase.
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Response from Cosmeto Nature
Hello Lina-Amarillys, Thank you for your opinion. We are sorry that you found the shipping costs quite high, however, the delivery is offered to you from 60 of purchase, maybe you could gather several orders (with friends, colleagues, family or others)! See you soon I hope on www.cosmeto-nature.com??
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Marie-Thérèse N.
Rating: 4 out of 5
None
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Response from Cosmeto Nature
Hello Marie-Thérèse, Thank you for taking the time to leave your opinion, it is precious to us. We are happy to know that you had no problems with our shop! See you soon I hope at www.cosmeto-nature.com??
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Nadège T.
Rating: 4 out of 5
Well nothing to report
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Response from Cosmeto Nature
Hello Nadège, Thank you for taking the time to leave your opinion, it is precious to us. Do not hesitate to share your results with us! See you soon I hope at www.cosmeto-nature.com??
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yasmine L.
Rating: 4 out of 5
Fast delivery and product compliance
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Response from Cosmeto Nature
Hello Yasmine, Thank you for taking the time to leave your opinion :) Do not hesitate to share with us your experience with the range of ant eggs, hair reducer ! See you soon on www.cosmeto-nature.com ?
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Anne Marie P.
Rating: 4 out of 5
I ordered 1 product and received it quickly Thank you.
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Response from Cosmeto Nature
Hello Anne Marie, Thank you for taking the time to give us your opinion. See you soon on www.cosmeto-nature.com ??
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Emmanuelle P.
Rating: 4 out of 5
Very good site! Articles correspond to my expectations. Fast delivery. I recommend it.
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Response from Cosmeto Nature
Hello Emmanuelle, Thank you for your opinion, it is precious to us. See you soon on www.cosmeto-nature.com?
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Murielle B.
Rating: 4 out of 5
I am happy with my delivery..... but disappointed because I had to receive a gift in addition to my order which was over 90 euros. Having seen that a gift was offered from 69 euros. Too bad but don't hold it against you.
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Response from Cosmeto Nature
Hello Murielle, thank you for taking the time to give us your opinion. Indeed, a gift is offered to you when your order exceeds 69, just enter the coupon code: KDO1516 to benefit from it, we are happy that your delivery went well! See you soon on www.cosmeto-nature.com ?
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Sarah T.
Rating: 4 out of 5
Delivered 1 week after order. With 2 days delay but that's not disturbing.
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Response from Cosmeto Nature
Hello Sarah, Thank you for your opinion. Your order was placed on 17/07/19, and it was shipped on Friday 19/07/19, so we have respected our commitments, and have not been late at all :) . See you soon I hope on www.cosmeto-nature.com ?
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Catherine H.
Rating: 4 out of 5
The site is not bad
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Response from Cosmeto Nature
Hello Catherine, It's a pleasure to read your opinion, we thank you for it. See you soon I hope on www.cosmeto-nature.com??
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Nina O.
Rating: 4 out of 5
Not bad, does its job, that is to say it depilates but be careful, it does not replace a depilation. I'm pretty satisfied overall.
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Response from Cosmeto Nature
Hello Nina, Indeed, our painless depilatory glove, depilates and does not wax. It is necessary to be well informed on this point before using it, See you soon on www.cosmeto-nature.com??
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Stephane P.
Rating: 4 out of 5
Bien
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Response from Cosmeto Nature
Hello Stephane, Thank you for taking the time to leave your opinion, See you soon on www.cosmeto-nature.com???
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anonymous A.
Rating: 4 out of 5
The site is correct. The shipments are fast.
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Response from Cosmeto Nature
Hello Fatma, Thank you for taking the time to leave your opinion, it's a pleasure to read you, See you soon on www.cosmeto-nature.com ?
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Mickaelle J.
Rating: 4 out of 5
Quickly delivered on time
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Response from Cosmeto Nature
Hello Mickaëlle, We thank you for taking the time to leave your opinion, We try our best to deliver our orders as soon as possible, so we are happy that it was fast, See you soon on www.cosmeto-nature.com ?
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Isaura D.
Rating: 4 out of 5
******
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Response from Cosmeto Nature
Hello Isaura, See you soon on www.cosmeto-nature.com??
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Béatrice L.
Rating: 3 out of 5
On the product side, being totally for vegan, I'm happy with my choice, but on the delivery side, a little less since error on my zip code (yet ok on my customer account). The mistake is human but the person who wrote my address on the plastic sleeve delayed the delivery. No problem, I'll order again anyway. I wanted to test these products.
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Response from Cosmeto Nature
Dear Beatrice, We are sorry for this mistake which I hope will not happen again for your next orders :) See you soon!
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Nathalie E.
Rating: 4 out of 5
The site is very good, the products too but the shipping costs are very expensive.
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Response from Cosmeto Nature
Hello Nathalie, Thank you for taking the time to give us your opinion. The delivery costs are equal to the general delivery costs on any online store, You can benefit from free delivery from 60 of purchase :) See you soon on www.cosmeto-nature.com ?
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Jonathan F.
Rating: 4 out of 5
The products are top and of very good quality (for those I ordered)! Fairly fast delivery.
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Response from Cosmeto Nature
Hello Jonathan, Thank you for taking the time to leave us your opinion, it's a pleasure to read you. We are doing our best to reduce our preparation and delivery times, we are happy that the procedure has fulfilled you. See you soon I hope on www.cosmeto-nature.com??
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Kelly B.
Rating: 4 out of 5
The box was damaged during delivery I suppose but the product is of good quality though.
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Response from Cosmeto Nature
Hello Kelly, It's a pleasure to read you. Thank you for that optimistic opinion despite the discomfort. Unfortunately, some of our parcels are handled roughly by the carriers, so sometimes they arrive in bad condition... We sincerely apologize for this. See you soon I hope on www.cosmeto-nature.com???
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Maïwenn Q.
Rating: 1 out of 5
Order placed May 13 received June 6. Not notified that one of the products was out of stock, although still noted in stock on the site . I had to take the step to contact customer service finding the delay very long on 3 occasions. The person apologized for the delay and told me that I would receive a gift in compensation: a blackhead remover! Great! This is the last time I order on this site!
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Response from Cosmeto Nature
Dear customer, we are sorry for the delay in delivery. Indeed, we did warn you of this delay by email. Didn't you receive it? See you soon on www.cosmeto-nature.com?
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Maud R.
Rating: 4 out of 5
Compliance and fast shipping
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Response from Cosmeto Nature
Hello Maud, Thank you for taking the time to give us your opinion. See you soon I hope on www.cosmeto-nature.com??
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Julie G.
Rating: 3 out of 5
Unable to create an account via facebook. It is also unpleasant to systematically create an account to be able to buy products. This is not the case for all sites.
Hello Francesca, We thank you for your opinion, and look forward to your feedback on our products! See you soon I hope on www.cosmeto-nature.com??
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Echati O.
Rating: 4 out of 5
I started using the products recently so I'm waiting to see the results. But the delivery was fast, nothing to say about it.
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Response from Cosmeto Nature
Hello Echati, It's a pleasure to read your opinion, we thank you. We are looking forward to your feedback on the natural products ordered, see you soon I hope on www.cosmeto-nature.com ?
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Dorothee D.
Rating: 4 out of 5
site well done and very clear
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Response from Cosmeto Nature
Hello Dorohée, It's a pleasure to read your opinion, we thank you. We would like to thank you for your beautiful and complete order... We hope you liked the Gift Box offered! See you soon I hope on www.cosmeto-nature.com ??
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Amélie L.
Rating: 4 out of 5
Easy to use site, good products, however I happen to have paid for a gift wrap, but I received my order in a simple little box, is this normal?
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Response from Cosmeto Nature
Hello Amelie, Thank you for taking the time to leave your opinion. We sincerely apologize for that, do not hesitate to contact us via the after-sales service ( [email protected] ) to settle this small incident, See you soon I hope at www.cosmeto-nature.com ???
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Jaklina N.
Rating: 4 out of 5
PRODUITS INTÉRESSANTS
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Response from Cosmeto Nature
Hello Jaklina, Thank you for taking the time to leave your opinion, it is very precious to us. See you soon I hope at www.cosmeto-nature.com???
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Patrick J.
Rating: 3 out of 5
Perfect site. One of the 2 slightly defective items.
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Response from Cosmeto Nature
Hello! Thank you for your comment. If you have received a damaged product, please do not hesitate to contact us at [email protected] by sending us pictures. We will find a solution together. See you soon on www.cosmeto-nature.com?
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Dany Z.
Rating: 4 out of 5
Speed of delivery
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Response from Cosmeto Nature
Hello Dany, thank you for taking the time to leave your adorable opinion. See you at www.cosmeto-nature.com?
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Jean P.
Rating: 3 out of 5
the product description is incomplete. The % of the main ingredient (snail slime for my order) is not mentioned at any time.
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Response from Cosmeto Nature
Dear Customer, Concerning the boxes, indeed, you do not have the list of ingredients of the products. You have to go directly to the product sheet in question. See you soon on www.cosmeto-nature.com?
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