Customer reviews of Cosmeto Nature

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 1 019 published reviews
5 722 71% 4 188 18% 3 48 5% 2 14 1% 1 47 5%

Summary of reviews

Cosmeto Nature delivers fast shipping and careful delivery, with many customers praising prompt handling, on-time arrivals, and helpful, responsive service from staff who manage orders and communications effectively. Customers highlight product effectiveness in multiple lines, noting visible results, satisfaction with creams and capsules, and reliable performance that meets expectations for several items. The store earns trust through repeat purchases and recommendations, with reviews emphasizing consistent product quality, the availability of trials or favorable discounts, and the ease of reordering and receiving products that match descriptions. Overall, strengths center on reliable delivery, attentive service, and product results that keep customers returning and recommending the store.

Reviews 1 and 3 stars

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Anonymous A.
Rating: 3 out of 5
It's good but 1 no cruelty free label on most of the products so medium level nature and then the products are correct but not crazy either.
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Response from Cosmeto Nature
Dear customer, None of our products are tested on animals despite the absence of the cruelty free label. By the way, since 2013, cosmetic tests on animals have been banned in Europe! See you soon on www.cosmeto-nature.com??
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Anonymous A.
Rating: 3 out of 5
I don't talk about it, because the postage and taxes are too expensive.
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Response from Cosmeto Nature
Dear customer, Our prices are expressed all taxes included. We have no other taxes. The shipping costs are from 4.99, which is very correct and they are free from 60 of purchase in colissimo home See you soon on www.cosmeto-nature.com ?
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Anonymous A.
Rating: 3 out of 5
Excellent site, but few warnings about the composition of certain products. Ant egg cream is very bad for your health. And I only discovered it by chance a year after using it almost every day. There are still very good natural options such as toothbrushing, ghassoul shampoos...etc.
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Response from Cosmeto Nature
Dear Customer, Be reassured, our Gutto products and especially the ant egg cream, are tested in European laboratories and comply with European standards. If the product had a danger, it would not comply and we could not resell it :) See you soon on www.cosmeto-nature.com ?
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Anonymous A.
Rating: 3 out of 5
Manque de clarté
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Response from Cosmeto Nature
Dear Customer, A redesign of our site is planned, our site will soon be updated, it will be clearer :) See you soon
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Anonymous A.
Rating: 3 out of 5
moderately attractive prices
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Anonymous A.
Rating: 3 out of 5
website full but quite disappointed by the products ordered
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Anonymous A.
Rating: 3 out of 5
Not enough choice in the rest of the aesthetics.
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Response from Cosmeto Nature
Dear Customer, Thank you for your suggestion. Indeed, we are currently looking for new products, always with the aim of satisfying our visitors. You will find them soon on our website :) See you soon.
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Anonymous A.
Rating: 3 out of 5
You say on the site that the product is natural but when you use the Yuka application it says that it is not all natural ingredients. Indeed, there is polysorbate 20 (E432) which is very high risk. It's not good for a so-called natural product.
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Anonymous A.
Rating: 1 out of 5
Package delay and leaking bottle
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Response from Cosmeto Nature
Dear Customer, We are sorry for this inconvenience, could you please contact our customer service to solve the problem? You can send us an email to [email protected], we would be happy to help you :) See you soon,
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Anonymous A.
Rating: 3 out of 5
Delivery time too long
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Response from Cosmeto Nature
Dear Customer, We are sorry for the delay in delivery. After verification, this is not our responsibility. Your package was indeed shipped on time but the delivery was delayed (maybe due to weather conditions) See you soon :)
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Anonymous A.
Rating: 3 out of 5
Not very fast
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Response from Cosmeto Nature
Dear Customer, We are sorry for the delay in delivery. After verification, your package has been shipped on time (max 72H) and the delivery has been made within 48H See you soon :)
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Anonymous A.
Rating: 3 out of 5
Not much choice.
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Response from Cosmeto Nature
Dear Customer, Thank you for your suggestion. Indeed, we are currently looking for new products, always with the aim of satisfying our visitors. You will find them soon on our website :) See you soon.
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Anonymous A.
Rating: 3 out of 5
The delay of order is rather fast but the chosen product is not very good.
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Anonymous A.
Rating: 1 out of 5
prices are never consistent between the initial price of a single product or if you buy in a pack. It is said "product offered", while this is totally false, you only earn a few euros. Small things.
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Response from Cosmeto Nature
Dear Customer, The product packs offered are the 3+1 or 5+2 packs. Indeed, they are boxes with 1 or 2 free products. The price indicated corresponds to 3 or 5 products, with, respectively, 1 or 2 free products. The other packs have a 10% discount all year round. Hoping to have been clearer.
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Anonymous A.
Rating: 3 out of 5
Disappointed. The dargan oil received had its date already passed. I sent an email to cosmeto nature and never got an answer. The cream with dargan oil received was not at all natural, the same for the soap with slime descargot.
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Response from Cosmeto Nature
Dear customer, we're sorry for the problem we encountered. Can you tell us if your problem has been solved? See you soon on www.cosmeto-nature.com?
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