The online store Cosmeto Nature receives notable praise for the quality of its products, particularly the bee venom, aloe vera cream, and snail slime cream, which many customers find effective and satisfying. The delivery service is often highlighted as fast and efficient, with several customers appreciating the prompt handling of orders and attentive communication through platforms like WhatsApp. Many express their enthusiasm for the various products available, indicating that they are regular buyers who trust the brand's offerings.
I received the order on time and in good condition. The product and its effectiveness I can't say yet because I've only been using it for a short time but it has a good texture and its smell is not at all unpleasant.
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Response from Cosmeto Nature
Hello Lisa, thank you for your opinion, it is precious to us. We look forward to hearing your opinion on our hair-reducing ant egg cream! See you soon on www.cosmeto-nature.com :)
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Catherine J.
Rating: 1 out of 5
A product missing in the order but invoiced. I had to phone to hear me say that the product was out of stock, that I just had to recommend it when it will be available again. All at my expense of course. So I was refunded the missing product but not the shipping costs. I asked for the product to be sent to me free of charge when it would be available but obviously, it's too much to ask. I won't be recommending any more on this site as the customer service is null and void.
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Response from Cosmeto Nature
Hello Catherine, It is with attention that we read your opinion, we thank you for it. Unfortunately a product that you ordered was out of stock, so we offered you a refund which you accepted. We cannot return the product because we do not know when we will be restocked. We hope to have given you all the explanations concerning this situation. The Cosmeto Nature team
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Natalie R.
Rating: 4 out of 5
The home page has too much information and it is difficult to find your way around; for example, the column on the right shows the info on the shopping cart and the promotions already included above. Also there are 3 different ways to search on the same page. Too much info kills the info ;). I think you should get closer to your graphic designer or get help if you are autonomous. You have excellent products, so it's a shame that customers get tired of looking. On the other hand, congratulations for the products (and the adapted containers) and all the promotions you offer. Good luck and take care of yourself!
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Response from Cosmeto Nature
Hello Natalie, It is with attention that we read you, we thank you for this opinion concerning our site. Don't worry, we're currently redesigning the site and can't wait to show you the final result! See you soon on Cosmeto Nature ?
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Bala G.
Rating: 4 out of 5
The information
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Response from Cosmeto Nature
Hello Bala, Thank you for the note you put us. See you soon on Cosmeto Nature??
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Houry P.
Rating: 5 out of 5
Fast and friendly customer service
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Response from Cosmeto Nature
Hello Houry, Thank you for this valuable opinion. We do our utmost to satisfy our customers through our products and services. We are happy if we have been able to satisfy you. See you soon on Cosmeto Nature ??
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Sheherazade S.
Rating: 5 out of 5
Anything to say?
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Response from Cosmeto Nature
Hello Sheherazade, Thanks for this review which could surely help other users. See you soon I hope, The Cosmeto Nature Team ??
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Laure C.
Rating: 5 out of 5
Very clear, easy to find the products
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Response from Cosmeto Nature
Hello Laure, thank you for your opinion, it is precious to us. We look forward to hearing your opinion on Curae snail mucus and Hemani snake oil. See you soon on www.cosmeto-nature.com?
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FLORENCE P.
Rating: 5 out of 5
Quick and careful dispatch, I found what I was looking for...
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Response from Cosmeto Nature
Hello Florence, Thank you for the comment, see you soon I hope. The Cosmeto Nature team ??
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Anne-Marie B.
Rating: 4 out of 5
Well, no problem.
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Response from Cosmeto Nature
Hello Anne-Marie, Thank you for taking the time to give your opinion. See you soon on www.cosmeto-nature.com :)
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Marianne L.
Rating: 5 out of 5
Delivery on time, always well packed !
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Response from Cosmeto Nature
Hello Marianne, Thank you for this review which could surely help other users. Do not hesitate to send us your sensations and experience while using the products. See you soon on our site :) The Cosmeto Nature team ?
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Marguerite G.
Rating: 5 out of 5
Very good, fast delivery since you put the invoice on the package.
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Response from Cosmeto Nature
Hello Marguerite, Thank you for your opinion, it is precious to us. We look forward to hearing your opinion on Gutto depigmenting cream and on Gutto hair-reducing ant egg oil. See you soon on www.cosmeto-nature.com?
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Agnes B.
Rating: 4 out of 5
SITE WELL DONE. easy to navigate
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Response from Cosmeto Nature
Hello, Agnes. Thank you for that opinion. We look forward to your return on the ant egg cream, hair reducer! See you soon on www.cosmeto-nature.com?
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Véronique D.
Rating: 5 out of 5
Good products and fast delivery
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Response from Cosmeto Nature
Hello Véronique, Thank you for this review which could surely help other users. See you soon I hope, The Cosmeto Nature team ??
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Sylvie P.
Rating: 4 out of 5
Good site
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Response from Cosmeto Nature
Hello Sylvie, Thank you for this comment, see you soon I hope. The Cosmeto Nature team ?
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Mme L.
Rating: 5 out of 5
The site is pleasant and easy to access. I received my order very quickly. Fast and careful shipping.
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Response from Cosmeto Nature
Hello Mrs. Loisel, thank you for your opinion, it is precious to us. We look forward to hearing your opinion on Gutto Garlic Oil and Nigella Shampoo. See you soon on www.cosmeto-nature.com?
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Sainna E.
Rating: 5 out of 5
Great customer service. I love this site.
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Response from Cosmeto Nature
Hello Sainna, Thank you for this positive opinion! We do our best to satisfy you through our products and services. See you soon on www.cosmeto-nature.com ?
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Alexandra P.
Rating: 5 out of 5
Products according to demand and quality. Delivery on time.
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Response from Cosmeto Nature
Hello Alexandra, We thank you for this positive opinion and this so nice note which is precious to us. We do our best to make you benefit from a fast delivery and to satisfy you through our products. See you soon on www.cosmeto-nature.com ?
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Christophe G.
Rating: 5 out of 5
serious website fast delivery
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Response from Cosmeto Nature
Hello Christophe, Thank you for your opinion, it is precious to us. We look forward to hearing your experience with the ant eggs range! See you soon on www.cosmeto-nature.com ?
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Béatrice L.
Rating: 5 out of 5
All right, thanks. I recommend
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Response from Cosmeto Nature
Hello Beatrice, Thank you for this review which could surely help other users. See you soon I hope, the Cosmeto Nature team ??
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Céline O.
Rating: 5 out of 5
Order received quickly.
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Response from Cosmeto Nature
Hello Celine, Thank you for this review, We look forward to your feedback on our products! The Cosmeto Nature team ??
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Brigitte J.
Rating: 5 out of 5
Order arrived very quickly. I recommend
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Response from Cosmeto Nature
Hello Brigitte, thank you for your opinion, it's precious to us. We look forward to hearing your experience with the ant eggs range! See you soon on www.cosmeto-nature.com ??
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Manon B.
Rating: 5 out of 5
All right. All right.
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Response from Cosmeto Nature
Hello Manon, thank you for your opinion, it is precious to us. We look forward to hearing your experience with the ant eggs range! See you soon on www.cosmeto-nature.com ?
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Charlotte L.
Rating: 5 out of 5
Impeccable service, fast shipping
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Response from Cosmeto Nature
Hello Charlotte, Thank you for this review which could surely help other users. See you soon I hope, the Cosmeto Nature team ??
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Manon D.
Rating: 5 out of 5
Great sign very professional! I warmly recommend it, and the products are great!
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Response from Cosmeto Nature
Hello Manon, Thank you for such a nice review that could surely help other users. Do not hesitate to send us your sensations and experience as you use the products. See you soon on our site :) The Cosmeto Nature team ?
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Eloïse A.
Rating: 5 out of 5
Very clear site, fast delivery
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Response from Cosmeto Nature
Hello Eloïse, Thank you for such a nice review, We look forward to your feedback on our products! The Cosmeto Nature team ??
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Florence D.
Rating: 5 out of 5
Fast delivery and item as described on the site.
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Response from Cosmeto Nature
Hello Florence, Thank you for this review which could surely help other users. See you soon I hope, the Cosmeto Nature team ??
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Lefevre C.
Rating: 5 out of 5
prompt delivery
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Response from Cosmeto Nature
Hello Carole, thanks for this comment, see you soon I hope. The Cosmeto Nature team ??
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Maëva F.
Rating: 5 out of 5
Navigation simple , super
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Response from Cosmeto Nature
Hello Maëva, Thanks for this opinion :) The Cosmeto Nature team ??
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Katya C.
Rating: 5 out of 5
Impeccable in every way !
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Response from Cosmeto Nature
Hello Katya, Thank you for this so nice opinion, Do not hesitate to send us your sensations and experiences, especially on the use of ant oil, which intrigues our customers so much :) See you soon on our site :) The Cosmeto Nature team ?
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Lisa A.
Rating: 5 out of 5
Very satisfied with my new experience at cosmeto nature
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Response from Cosmeto Nature
Hello Lisa, Thanks for this review which could surely help other users. Do not hesitate to send us your feelings and experience as you use the products. See you soon on our site :) The Cosmeto Nature team ?
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Isabelle M.
Rating: 1 out of 5
I have placed an order with your company for some viagra and was very pleased however I accidently deleted your website for ordering could you please re-send details? I asked to be called, I'm still waiting, I'm supposed to print a document and send it back by mail, I have no printer and no scanner, Cosmeto Nature is really not serious!!! Especially since my order has been sent in a tracked parcel, it's up to you to find out from the post office, it's not up to me to do the steps!!!! I really do not recommend your site!!!! I am still waiting for someone to come back to me to reimburse me for an order that I paid for and received nothing!!!! Shame!!!!
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Response from Cosmeto Nature
Hello, We are sorry for the delivery time you found long. Your order of 08/08 has been processed and sent on time, that is to say on 11/08. As we indicate on our site, we have to expect delays in delivery due to covid-19 and also because it is the holiday period. Moreover, with the epidemic, La Poste no longer guarantees delivery times. We only ask our customers to be patient. Unfortunately, we cannot do anything about these delays. On our side, our orders are always processed on time. The certificate of non-receipt that you should have sent us back filled was precisely to make a complaint to the Post Office and to unblock the delivery of your package. Hoping to have brought you all the explanations concerning the delays of delivery. The Cosmeto Nature team
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Axelle V.
Rating: 4 out of 5
Simple navigation, maybe a little too much clutter when you're sailing. A more streamlined design would surely inspire more confidence among users.
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Response from Cosmeto Nature
Hi Axelle, Thanks for this review, don't worry, we are in the middle of redesigning the site and can't wait to show you the final result! See you soon I hope, the Cosmeto Nature team ??
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Anissa G.
Rating: 1 out of 5
I couldn't use it because the bottle isn't watertight at all !!! In fact, the black part of the bottle is very badly attached to the bottle itself so it ended up spilled in my toilet bag ! Especially since other returns report the same problem. Really disappointed with the price especially since I was very desperate about this product. So a piece of advice: transfer the product to another bottle!
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Response from Cosmeto Nature
Hello, Thank you for your feedback regarding the malfunction of one of our products. We understand that this may be binding at the time of application. We are not the manufacturers of snail mucus, but we will certainly pass on the information to the manufacturer. Good day, The Cosmeto Nature Team
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Karyne R.
Rating: 5 out of 5
I love the texture and smell of the skin care cream that I only use in the evening. The serum is very good too, a little liquid to use, you have to be careful. The anti hair cream is nice, it smells very good, but I find it a bit thick and so I feel like I'm wasting it to spread it evenly. In summary, I am satisfied with these 3 products that I buy regularly and which have the advantage of giving results. In addition, no need to wait days or even weeks, the package arrives very very quickly.
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Response from Cosmeto Nature
Hello Karyne, Thank you for this review and your so long testimonial that could surely help other users. See you soon on our site :) The Cosmeto Nature team ?
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Charline C.
Rating: 5 out of 5
Perfect products, fast delivery
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Response from Cosmeto Nature
Hello Charline, Thank you for such a nice review, We look forward to your feedback on our products! The Cosmeto Nature team ??
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Hervé C.
Rating: 5 out of 5
Very good, impeccable service, very fast, careful and attentive. I recommend!
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Response from Cosmeto Nature
Hello Hervé, Thank you for taking the time to give your opinion. See you soon on www.cosmeto-nature.com :)
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Marianne L.
Rating: 5 out of 5
Delivery was on time, well packaged and perfectly clean.
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Response from Cosmeto Nature
Hello Marianne, We thank you for this positive opinion and this so nice note which is precious to us. We do our best to make you benefit from a fast delivery and to satisfy you through our products. See you soon on www.cosmeto-nature.com?
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Oceane F.
Rating: 4 out of 5
Satisfied
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Response from Cosmeto Nature
Hello Océane, Thank you for this opinion, it is important for us. Do not hesitate to tell us about your experience with the Gutto snail slime mask and the gel vit ! See you soon on www.cosmeto-nature.com?
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Nassira H.
Rating: 5 out of 5
On top!
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Response from Cosmeto Nature
Hello Nassira, thank you for this positive opinion, we do our best to satisfy you. Do not hesitate to tell us about your experience with the snail slime cream. See you soon on www.cosmeto-nature.com?
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Helene R.
Rating: 5 out of 5
Superb cream, the wrinkles are reduced, I recommend.
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Response from Cosmeto Nature
Hello Helene, It's a pleasure to read your opinion, we thank you. And we're delighted that the dragon's milk satisfied you! See you soon on www.cosmeto-nature.com?
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