The online store "CSJ Emballages" is recognized for its exceptional product quality and reliability, with numerous customers noting that items received are consistently as described and meet their expectations. Fast delivery is a recurring theme, with many highlighting the speed of shipment, often receiving orders within a couple of days, which enhances the overall shopping experience. Customers appreciate the professional service provided by the team, mentioning effective communication and responsiveness to inquiries, contributing to a seamless purchasing process.
Hello, no problem with packaging and quality of the material. Problem with the delivery. I choose home delivery which costs me extra and the delivery person leaves my package at a pickup point which forces me to take my car and go to the nearest Carrefour market, which is 5 to 6 km away, resulting in a minimum time loss of 1.5 hours if I add the waiting time at the pickup point and the time to change so as not to dirty the inside of my car. Advice, change the delivery person or put them on notice. Otherwise, nothing to report, regards.
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Christine J.
Rating: 1 out of 5
following a purchase from 05/05/2026
Split verrines
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Stéphane B.
Rating: 2 out of 5
following a purchase from 28/04/2026
Delivery never respected
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Katia W.
Rating: 1 out of 5
following a purchase from 25/04/2026
I bought 100 aluminum plates (pie dishes) with a diameter of 24 cm. They were too small. You did not mention that the 24 cm was from one edge to the other.
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Priya R.
Rating: 1 out of 5
following a purchase from 24/03/2026
Refund not received!!
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olivier D.
Rating: 2 out of 5
following a purchase from 14/04/2026
Not satisfied with the product, the adhesive intended on the back of the dispenser didn't even last 24 hours. I found the device on the floor the next day...
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virginie M.
Rating: 2 out of 5
following a purchase from 04/04/2026
package arrived in bad condition, not enough protection, the plastic trays were not in new condition
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Williams R.
Rating: 1 out of 5
following a purchase from 02/12/2025
CSJ Emballages failed to address missing goods despite being notified formally. Goods remain outstanding after 4 months. Will never order from this company again
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guy M.
Rating: 1 out of 5
following a purchase from 20/03/2026
VERY DISAPPOINTED THE BASKETS INSIDE ARE VERY DAMAGED AND SOME UNUSABLE VERY DISAPPOINTED
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Martial B.
Rating: 2 out of 5
following a purchase from 19/02/2026
The small bags work for the large vacuum bags 30x40 one out of 3 is good so the vacuum works while the machine works very well with another supplier
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Elena Irina T.
Rating: 1 out of 5
following a purchase from 29/01/2026
I did not receive a package
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Eric G.
Rating: 1 out of 5
following a purchase from 14/01/2026
I always order my vacuum bags on your site. But now I am disappointed, thinner bags and not of good quality. I placed my order with the references that were on the old bags and 2 packs that I won't be able to use because they are smooth while last time they were ribbed. Not sure I will order again.
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Response from CSJ emballages
Hello,
Thank you for your message, and we are sorry to hear about your disappointment.
After checking, it seems that the ordered references correspond to smooth vacuum bags, and not to embossed (grooved) bags. This would explain both the difference in texture and the impression of lower quality, as well as the fact that some packages are not compatible with your usual use.
It is therefore likely that there was a mix-up during the selection of products at the time of the order.
We remain at your disposal to help you identify the correct references for embossed bags that meet your needs, and to find a solution for your situation together.
Do not hesitate to get back to us.
Best regards,
Customer service
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JOSIANE M.
Rating: 1 out of 5
following a purchase from 02/01/2026
Sent to another person and another address 3 days to find it back
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Huansi Bahamonde A.
Rating: 1 out of 5
following a purchase from 27/12/2025
I am not happy with the product, it does not match the description, it is not a thick cardboard
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Anisa K.
Rating: 2 out of 5
following a purchase from 28/10/2025
Too small and I don't know how to return it
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François T.
Rating: 1 out of 5
following a purchase from 25/06/2025
Big quality issues with all the vacuum-sealed bags received. I bought different sizes, as soon as the outer packaging was removed, the bags rolled up like cigars! I've never seen this before, it's much more cumbersome to use, the bags tend to fold over, creating a thickness that leads to sealing defects. The final result is less neat, the bag remains concave. I contacted customer service twice who is unresponsive!
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Response from CSJ emballages
Hello François,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that our bags did not meet your expectations and that you encountered difficulties with our after-sales service. Your feedback is valuable and important to us, as it helps us improve.
Please contact us directly at [contact email address] so that we can resolve this issue together.
Best regards,
The CSJ packaging team
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Carole B.
Rating: 2 out of 5
following a purchase from 29/06/2025
The quality is rather good only 3 products are unusable: there are writings on each jar! I am disappointed, straight to the trash!
We ordered vacuum bags and part of them was packed in a leftover unsealed box. These bags are for food use and this type of overpacking is not suitable for us in terms of hygiene and safety of the bag. I therefore express a reservation regarding their use. If their integrity has not been preserved and they turn out to be defective, I would request a refund. Thank you for ensuring that future deliveries include the ordered items in sealed and suitable boxes. Best regards, Sandrine Portalier
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Marie B.
Rating: 1 out of 5
following a purchase from 12/06/2025
I did not receive a code to pick up my package
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RAMATOU H.
Rating: 1 out of 5
following a purchase from 03/06/2025
I received an email indicating the non-validation of my order. As a result, I find myself with two orders, each containing 15 lots of jars, and to get a refund, it's a journey, so no.
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Annie A.
Rating: 1 out of 5
following a purchase from 25/05/2025
I ordered 50 cake containers, there were only 47 in the shipment. I called, and the person made me understand that I would receive the 3 missing ones. Since then, nothing.
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Pierre D.
Rating: 1 out of 5
following a purchase from 03/05/2025
Satisfied with the speed, thank you.
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Eda H.
Rating: 1 out of 5
following a purchase from 03/05/2025
These shelled pistachios are at best grade C. They are yellow and almost rancid unlike the description photo where they appear very green. This is a misleading sale and it's shameful for the price of pistachios. I can't do anything with them, what a waste!
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Joannie C.
Rating: 2 out of 5
following a purchase from 01/05/2025
Bulk towels in the packaging, tablecloth damaged at the end and I won't even mention the delivery!!!
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cedric B.
Rating: 1 out of 5
following a purchase from 12/11/2024
I did not receive my order Please call me 0757502033
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Marcel C.
Rating: 1 out of 5
following a purchase from 23/04/2025
One of the packages is defective
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Chakib B.
Rating: 1 out of 5
following a purchase from 15/04/2025
Ordered on April 15, delivered on April 26.
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Sébastien G.
Rating: 2 out of 5
following a purchase from 27/03/2025
The dispenser is good, but the rolls you offer with it are not the right ones.
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NAOUFEL R.
Rating: 1 out of 5
following a purchase from 26/03/2025
I received a bag that was half empty with a hole in it. I sent you an email to share my feedback, but you don't seem to have taken my request into consideration.
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Fernando V.
Rating: 1 out of 5
following a purchase from 28/02/2025
I received the order but I made a request for withdrawal the same day because it is not what I thought I ordered, and since then I have had no news from your services. This is unacceptable.
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FRANCOISE G.
Rating: 1 out of 5
following a purchase from 27/02/2025
Fast and compliant delivery.
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Magali P.
Rating: 1 out of 5
following a purchase from 25/02/2025
Terrible, the vacuum bags do not work. 4 packs of 100 bags purchased, none of them vacuumed
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Response from CSJ emballages
Hello
You did not order the correct product that corresponds to your machine.
You took smooth vacuum bags instead of embossed ones.
Best regards
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nathalie R.
Rating: 2 out of 5
following a purchase from 22/02/2025
I placed my order on a Saturday, I tried to modify it on Sunday, with no result. I called on Monday morning to modify it. The person on the phone told me they would cancel the first order so I could place the second one with additional products, but that was not done and I ended up receiving my first order!
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Martine Estelle A.
Rating: 2 out of 5
following a purchase from 18/02/2025
The boxes arrived without lids, yet there is one in the photo on the site.
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Kirk P.
Rating: 1 out of 5
following a purchase from 31/01/2025
fast service, no transport...
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Alain R.
Rating: 1 out of 5
following a purchase from 31/01/2025
article arriving glued it's hand towel so obliged to dechiré it
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Virginie P.
Rating: 1 out of 5
following a purchase from 01/02/2025
Perfect parcel and packaging concerning the product very disappointed with a DDM of not even 2 months
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MICHEL D.
Rating: 1 out of 5
following a purchase from 12/01/2025
fine
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