Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 809 published reviews

Summary of reviews

The online store "CSJ Emballages" is recognized for its exceptional product quality and reliability, with numerous customers noting that items received are consistently as described and meet their expectations. Fast delivery is a recurring theme, with many highlighting the speed of shipment, often receiving orders within a couple of days, which enhances the overall shopping experience. Customers appreciate the professional service provided by the team, mentioning effective communication and responsiveness to inquiries, contributing to a seamless purchasing process.

Reviews 1, 2, 3 and 4 stars

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Sahman H.
Rating: 3 out of 5
following a purchase from 16/01/2021
Hello When I placed my order, you asked for an extra charge for 11Euro shipping and Colissimo was supposed to deliver the parcel. I accepted the charge so that they could deliver to my home and not to a "point relais". I don't understand your approach. Thank you Sahman HUSIC.
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Alain G.
Rating: 4 out of 5
following a purchase from 15/01/2021
Good.
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Stéphane D.
Rating: 4 out of 5
following a purchase from 06/01/2021
Thank you very much.
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Jérôme L.
Rating: 4 out of 5
following a purchase from 12/01/2021
Impeccable service. Thank you and may our collaboration continue.
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Michel T.
Rating: 3 out of 5
following a purchase from 09/01/2021
Stretch film product not quite as described in the online catalog (brand, film cutting system). It would be advisable to specify that the catalog photos are not contractual.
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KARIM I.
Rating: 4 out of 5
following a purchase from 30/12/2020
Good value for money.
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Hermann Y.
Rating: 3 out of 5
following a purchase from 05/01/2021
Despite the long delivery times, everything else is perfect.
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Pas E.
Rating: 4 out of 5
following a purchase from 06/01/2021
Delivered promptly as ordered.
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Carine B.
Rating: 1 out of 5
following a purchase from 05/01/2021
I still haven't received my delivery.
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Response from CSJ emballages
Hello, Your parcel has arrived in Belgium and will be delivered tomorrow. Have a nice day,
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Corinne S.
Rating: 3 out of 5
following a purchase from 05/01/2021
For the price, delivery takes a long time from all the Dachser warehouses to MTM.
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Bertrand D.
Rating: 4 out of 5
following a purchase from 31/12/2020
Hello, I would like to thank the person I spoke to on the phone following a delay in delivery on your part, who resent my order, which I received the next day as agreed.
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Philippe M.
Rating: 3 out of 5
following a purchase from 05/01/2021
I was expecting better quality Everything else is respected a high price for delivery in relation to the product .
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Annick S.
Rating: 4 out of 5
following a purchase from 04/01/2021
Very good.
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Samira P.
Rating: 4 out of 5
following a purchase from 30/12/2020
Parcel delivered by post. I picked up the parcel, which was in good condition, and without surprise, the products were as ordered. I say "no surprise" because I've already placed an order on your site, and as I was satisfied, I placed another order!
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Hermann Y.
Rating: 4 out of 5
following a purchase from 13/12/2020
Very good site, the products offered are of good quality. The only drawback is that you are required to use a carrier to deliver your parcels to the Relais points.
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Aurelien V.
Rating: 1 out of 5
following a purchase from 15/12/2020
No after-sales service. Call at least 7/8 times, no one answers... not even the possibility of leaving a message. Send an email ... same nobody answers. Delivery times not respected as indicated on the site delivery in 48/72 h: delivery 10 days later ... Poor quality alus trays ... To flee not at all professional ... Very disappointed with our order and the behaviour of this company...
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Response from CSJ emballages
Hello, We apologize for not having answered your calls, know that the company was closed for these holidays, after an email was sent for a break on a product and delivery pallets are longer (5 days as indicated on the site) If the products do not suit you you can return them to us Good day Sincerely,
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Frédéric F.
Rating: 3 out of 5
following a purchase from 26/12/2020
Everything loose in the box.
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Andre C.
Rating: 4 out of 5
following a purchase from 26/12/2020
Poor closure of the lids do not hold very well.sorry .
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Said H.
Rating: 3 out of 5
following a purchase from 28/12/2020
Well received but a little too small I think it's me I got the size wrong I should have looked carefully too bad me too no very fast service fast delivery nothing to say.
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Patrick C.
Rating: 4 out of 5
following a purchase from 21/12/2020
Well.
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Katia G.
Rating: 3 out of 5
following a purchase from 18/12/2020
No lids!
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Michelle C.
Rating: 4 out of 5
following a purchase from 17/12/2020
Package arrived on time but had to be opened (scotch tape unstuck, hence apprehension about discovery) That's all.
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Karima D.
Rating: 4 out of 5
following a purchase from 18/12/2020
VERY GOOD TELEPHONE CONTACT WITH A PERSON WHO TOOK THE TIME TO CHECK THAT MY CHOICES WERE JUDICIOUS AND THE DIMENSIONS CORRECT! MANY THANKS.
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Sandrine B.
Rating: 3 out of 5
following a purchase from 25/11/2020
Fast and efficient delivery. Very good quality product, ideal for packaging small confectionery items. On the other hand, I didn't have the opportunity to contact customer service by phone or e-mail, radio silence concerning an error on my part concerning the choice of my too-small packaging and wishing to have it returned with a refund. I did place another order, but I'm waiting for the other items to be returned. Hopefully this will bear fruit... .
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ANH T.
Rating: 4 out of 5
following a purchase from 11/12/2020
ALL CLEAR.
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Hervé P.
Rating: 4 out of 5
following a purchase from 10/12/2020
4.5.
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Florence L.
Rating: 4 out of 5
following a purchase from 11/12/2020
Delivery on time 🤶🎄 Very serious and attentive company.
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Nicole.
Rating: 3 out of 5
following a purchase from 09/12/2020
Too bad delivery takes a week instead of 48/72 hours.
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Marjolaine B.
Rating: 4 out of 5
following a purchase from 04/12/2020
I am very satisfied with my order, the only negative point is that the packets do not necessarily contain all 100 sachets.
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Virginie V.
Rating: 4 out of 5
following a purchase from 07/12/2020
Fast delivery, merchandise conforms to specifications and only 5 of the 100 glasses are broken.
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Jacques B.
Rating: 3 out of 5
following a purchase from 02/12/2020
Too bad there's no information between the time of payment and delivery! .
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MAGALI A.
Rating: 4 out of 5
following a purchase from 03/12/2020
Top quality, fast delivery.
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Sarah M.
Rating: 3 out of 5
following a purchase from 01/12/2020
Wrap well.
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Ludovic M.
Rating: 4 out of 5
following a purchase from 06/12/2020
Very good value for money, but the freezer bag is too thin.
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Emmanuel D.
Rating: 3 out of 5
following a purchase from 06/12/2020
Disappointed by the delivery I paid 15 euros to have a delivery e 24 hours and received 4 days later.
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Khadija B.
Rating: 3 out of 5
following a purchase from 05/12/2020
Disappointed with only one item, a small bucket you can't do anything with, the delivery was a bit long, it's not serious to pack the whole thing in a cardboard box, not even a bit of polystyrene or bubble wrap to protect all the items.
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Ines I.
Rating: 2 out of 5
following a purchase from 01/12/2020
Order not collected on time and incompetent after-sales service. No one ever answers the phone and when we are told we will be called back, we are not.
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Caroline C.
Rating: 3 out of 5
following a purchase from 26/11/2020
Very stressed by the delivery time normally 48h, I ordered on 26/11 and it arrived on 8/12.
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Jeannine T.
Rating: 3 out of 5
following a purchase from 01/12/2020
Fast delivery nothing to say, merchandise sucks customer service nothing to say.
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Patrick I.
Rating: 4 out of 5
following a purchase from 02/12/2020
Vitafilm.
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