CSJ emballages consistently delivers fast and reliable service, with many customers noting quick delivery times, on-time shipments, and items arriving well packaged. The products are described as matching descriptions, meeting expectations, and being of good quality, with several mentions of top-notch packaging and accurate orders. Customer service and overall experience are highlighted by smooth processes, effortless ordering, and willingness to recommend the store, including prompt resolutions and helpful interactions. A recurring strength is competitive pricing combined with fast delivery and dependable reliability across orders.
No after-sales service. Call at least 7/8 times, no one answers... not even the possibility of leaving a message. Send an email ... same nobody answers. Delivery times not respected as indicated on the site delivery in 48/72 h: delivery 10 days later ... Poor quality alus trays ... To flee not at all professional ... Very disappointed with our order and the behaviour of this company...
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Response from CSJ emballages
Hello, We apologize for not having answered your calls, know that the company was closed for these holidays, after an email was sent for a break on a product and delivery pallets are longer (5 days as indicated on the site) If the products do not suit you you can return them to us Good day Sincerely,
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Frédéric F.
Rating: 3 out of 5
following a purchase from 26/12/2020
Everything loose in the box.
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Andre C.
Rating: 4 out of 5
following a purchase from 26/12/2020
Poor closure of the lids do not hold very well.sorry .
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Said H.
Rating: 3 out of 5
following a purchase from 28/12/2020
Well received but a little too small I think it's me I got the size wrong I should have looked carefully too bad me too no very fast service fast delivery nothing to say.
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Patrick C.
Rating: 4 out of 5
following a purchase from 21/12/2020
Well.
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Katia G.
Rating: 3 out of 5
following a purchase from 18/12/2020
No lids!
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Michelle C.
Rating: 4 out of 5
following a purchase from 17/12/2020
Package arrived on time but had to be opened (scotch tape unstuck, hence apprehension about discovery) That's all.
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Karima D.
Rating: 4 out of 5
following a purchase from 18/12/2020
VERY GOOD TELEPHONE CONTACT WITH A PERSON WHO TOOK THE TIME TO CHECK THAT MY CHOICES WERE JUDICIOUS AND THE DIMENSIONS CORRECT! MANY THANKS.
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Sandrine B.
Rating: 3 out of 5
following a purchase from 25/11/2020
Fast and efficient delivery. Very good quality product, ideal for packaging small confectionery items. On the other hand, I didn't have the opportunity to contact customer service by phone or e-mail, radio silence concerning an error on my part concerning the choice of my too-small packaging and wishing to have it returned with a refund. I did place another order, but I'm waiting for the other items to be returned. Hopefully this will bear fruit... .
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Anh T.
Rating: 4 out of 5
following a purchase from 11/12/2020
ALL CLEAR.
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Hervé P.
Rating: 4 out of 5
following a purchase from 10/12/2020
4.5.
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Florence L.
Rating: 4 out of 5
following a purchase from 11/12/2020
Delivery on time 🤶🎄 Very serious and attentive company.
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Nicole.
Rating: 3 out of 5
following a purchase from 09/12/2020
Too bad delivery takes a week instead of 48/72 hours.
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Marjolaine B.
Rating: 4 out of 5
following a purchase from 04/12/2020
I am very satisfied with my order, the only negative point is that the packets do not necessarily contain all 100 sachets.
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Virginie V.
Rating: 4 out of 5
following a purchase from 07/12/2020
Fast delivery, merchandise conforms to specifications and only 5 of the 100 glasses are broken.
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Jacques B.
Rating: 3 out of 5
following a purchase from 02/12/2020
Too bad there's no information between the time of payment and delivery! .
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Magali A.
Rating: 4 out of 5
following a purchase from 03/12/2020
Top quality, fast delivery.
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Sarah M.
Rating: 3 out of 5
following a purchase from 01/12/2020
Wrap well.
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Ludovic M.
Rating: 4 out of 5
following a purchase from 06/12/2020
Very good value for money, but the freezer bag is too thin.
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Emmanuel D.
Rating: 3 out of 5
following a purchase from 06/12/2020
Disappointed by the delivery I paid 15 euros to have a delivery e 24 hours and received 4 days later.
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Khadija B.
Rating: 3 out of 5
following a purchase from 05/12/2020
Disappointed with only one item, a small bucket you can't do anything with, the delivery was a bit long, it's not serious to pack the whole thing in a cardboard box, not even a bit of polystyrene or bubble wrap to protect all the items.
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Ines I.
Rating: 2 out of 5
following a purchase from 01/12/2020
Order not collected on time and incompetent after-sales service. No one ever answers the phone and when we are told we will be called back, we are not.
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Caroline C.
Rating: 3 out of 5
following a purchase from 26/11/2020
Very stressed by the delivery time normally 48h, I ordered on 26/11 and it arrived on 8/12.
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Jeannine T.
Rating: 3 out of 5
following a purchase from 01/12/2020
Fast delivery nothing to say, merchandise sucks customer service nothing to say.
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Patrick I.
Rating: 4 out of 5
following a purchase from 02/12/2020
Vitafilm.
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Nicolas.
Rating: 4 out of 5
following a purchase from 02/12/2020
Great price, fast delivery!
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Julia L.
Rating: 3 out of 5
following a purchase from 26/11/2020
Merchandise ok.
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Micheline M.
Rating: 4 out of 5
following a purchase from 30/11/2020
Good article, great service.
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Maryline L.
Rating: 4 out of 5
following a purchase from 24/11/2020
Received very quickly.
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Jean P.
Rating: 3 out of 5
following a purchase from 28/11/2020
I thought I was receiving snail cups of about 1.5 cl of course it was me who made the mistake do you think it is possible to make an exchange if you manufacture this article.
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Hugo W.
Rating: 3 out of 5
following a purchase from 24/11/2020
Replying to the e-mail we send you would give you a better grade.
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Amanda M.
Rating: 4 out of 5
following a purchase from 22/11/2020
Delivery and service is top notch, great site to order from and very easy to navigate. I will order again for other products.
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Daniel B.
Rating: 3 out of 5
following a purchase from 22/11/2020
The goods arrived on time but the condition of the forks was not.
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Meryl K.
Rating: 4 out of 5
following a purchase from 23/11/2020
RAS, I highly recommend. Excellent quality for the price. Thank you very much.
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Kevin L.
Rating: 4 out of 5
following a purchase from 23/11/2020
Delivery late but we received an email to let us know.
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Coralie B.
Rating: 4 out of 5
following a purchase from 22/11/2020
I've ordered from the site several times, and have always received the items on time. They are well packaged! And they look great 😉
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Martine T.
Rating: 4 out of 5
following a purchase from 20/11/2020
Quality moulds looked good but far too large. Not enough explanation on your site. I returned the package.
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Stella R.
Rating: 4 out of 5
following a purchase from 18/11/2020
EVERYTHING WAS FINE EXCEPT FOR THE BROKEN UMBRELLA GLASSES.
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Marina X.
Rating: 2 out of 5
following a purchase from 09/11/2020
Delivered in good time. But cardboard all damaged and inside filled with empty cardboard gives the impression of being their yellow trash because yes it was wedged but not protected better have bubble wrap at least it protects.
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Mounissa D.
Rating: 4 out of 5
following a purchase from 13/11/2020
5/5.
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