Customer reviews of CSJ emballages

9,4 /10

Based on 8 958 published reviews

5 7 284 81% 4 1 151 13% 3 296 3% 2 98 1% 1 129 1%

Summary of reviews

CSJ emballages consistently delivers fast and reliable service, with many customers noting quick delivery times, on-time shipments, and items arriving well packaged. The products are described as matching descriptions, meeting expectations, and being of good quality, with several mentions of top-notch packaging and accurate orders. Customer service and overall experience are highlighted by smooth processes, effortless ordering, and willingness to recommend the store, including prompt resolutions and helpful interactions. A recurring strength is competitive pricing combined with fast delivery and dependable reliability across orders.

Reviews 1, 2, 3 and 4 stars

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Pascal D.

Published on 07/02/2018 à 11h47 following a purchase from 29/01/2018

Meets our needs. ALL CLEAR.

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Janine L.

Published on 05/02/2018 à 19h49 following a purchase from 31/01/2018

Fast delivery, well packaged ... however not having had contact with customer service, it is difficult to judge!

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Laurane B.

Published on 01/02/2018 à 21h45 following a purchase from 26/01/2018

I haven't had any contact with customer service but on my last order they completely ignored my request. Delivery is expensive but fast.

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Christine B.

Published on 21/01/2018 à 22h50 following a purchase from 11/01/2018

I'm satisfied with the fast delivery, the careful packaging and the quality of the product. I wouldn't hesitate to recommend CSJ-Emballages.

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Laurane B.

Published on 06/01/2018 à 17h36 following a purchase from 12/12/2017

The photo does not correspond at all to the product received. However, the information in the description is correct. This still misleads the buyer and that's a shame. I wrote to customer service to let them know about my problem and never got a reply, which is a shame.

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Response from CSJ emballages

Hello, I am following up on your problem. We are taking this inconvenience into account and will do everything necessary to rectify it within the next few days. Best regards,

Caroline B.

Published on 05/01/2018 à 15h41 following a purchase from 31/12/2017

Two hours late on the announced delivery date, but the products were impeccable and perfectly packaged. Thank you so much!

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Abanoube F.

Published on 01/01/2018 à 18h42 following a purchase from 27/12/2017

Fast and efficient.

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Fatma B.

Published on 30/12/2017 à 18h19 following a purchase from 25/12/2017

This last order is fine.

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Cécile B.

Published on 06/12/2017 à 09h49 following a purchase from 28/11/2017

The product corresponded to the description and the parcel was delivered on time. I only regret that the packaging was damaged and that I didn't receive a tracking link for it, but in the end I can say that I'm satisfied with the service. Thank you very much!

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Nicole B.

Published on 28/11/2017 à 17h16 following a purchase from 20/11/2017

Well satisfied.

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Arthur G.

Published on 23/11/2017 à 11h59 following a purchase from 17/11/2017

Top customer service! Small problem with the boxes, I find they don't close completely.

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Elisabeth E.

Published on 13/11/2017 à 12h18 following a purchase from 07/11/2017

Really fast delivery, friendly and courteous deliveryman, product at home.merci the box was too big and the products in bulk, I would have preferred two boxes, but the products arrived well, in good condition.not easy to check the goods. very good customer relationship thank you.

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Loïc F.

Published on 07/11/2017 à 12h46 following a purchase from 02/11/2017

TNT delivery to be reviewed.

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Daniel R.

Published on 24/10/2017 à 21h26 following a purchase from 19/10/2017

I'm 70 years old and I'm past the age of annoying people who work! BUT TO BE TAKEN FOR A FOOL, NO! As I said on the phone, I AFFIRM and CERTIFY that the TNT delivery man didn't come! I was expecting 2 deliveries from AMAZONE . THEY PASSED ONE AT 9.10 A.M., THE OTHER AT 9.25 A.M.! WHY DID I NOT OPEN UP TO YOUR DELIVERY MAN? I'll give you the financial difference between home delivery and point relais! Best regards.

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Aurelie B.

Published on 19/10/2017 à 19h57 following a purchase from 08/10/2017

Perfect The only problem is that shipping costs are a bit high for private customers.

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Solenne.

Published on 15/10/2017 à 21h12 following a purchase from 09/10/2017

Very fast delivery at the top Very satisfied with my package I just made a mistake on the size of the bags I expected a larger Nothing to say negative.

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Isabelle D.

Published on 11/10/2017 à 09h12 following a purchase from 05/10/2017

Hello Delivery cancelled ... then confirmed. Fortunately I didn't have time to reschedule. The order was delivered without any problem and the after-sales service gave me all the information I should have asked for ... before ordering. Thank you I. de Condé.

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Gerard C.

Published on 09/10/2017 à 21h48 following a purchase from 04/10/2017

Good, nothing to complain about Fast delivery.

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Caroline K.

Published on 08/10/2017 à 10h21 following a purchase from 02/10/2017

GOOD.

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Soraya L.

Published on 25/09/2017 à 21h52 following a purchase from 20/09/2017

I ordered my products on the site and they still haven't arrived, even though it says 24 to 48 hours on the site. That's 4 working days and nothing, not even an e-mail! What's more, delivery costs 8 euros! On the other hand, the money was debited on the day the order was placed. It's infuriating! First and last time I order on this site! I absolutely do not recommend!

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Response from CSJ emballages

Hello, your order of Thursday 21/09/2017 was shipped the same day by our services (delivery 48/72 hours) and not 24 hours as you indicated. Unfortunately your package was lost by the DPD carrier because your relay point that you validated was closed on Monday. So as we told you on the phone your package will be available on Tuesday 26/09/2017 or 72 hours after ordering (Saturday and Sunday are not working days) Sincerely

Hervé T.

Published on 25/09/2017 à 16h34 following a purchase from 19/09/2017

Correct delivery.

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Audrey G.

Published on 24/08/2017 à 12h28 following a purchase from 14/08/2017

Ras.

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Matériel E.

Published on 22/08/2017 à 14h33 following a purchase from 16/08/2017

Very satisfied with the order tracking. It was delivered within 48 hours to the chosen relay point. Perfect.

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Michel B.

Published on 12/08/2017 à 20h54 following a purchase from 07/08/2017

Good value for money.

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T N.

Published on 05/08/2017 à 21h31 following a purchase from 31/07/2017

One damaged case.

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Jean-Claude L.

Published on 02/08/2017 à 12h48 following a purchase from 27/07/2017

Competitive prices and great delivery.

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Shella C.

Published on 26/07/2017 à 14h42 following a purchase from 21/07/2017

The box arrived torn open and badly damaged.

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Fouad F.

Published on 17/07/2017 à 11h29 following a purchase from 11/07/2017

Thank you, but I didn't know that the unit price was for the cases. I want cheap cases and I'd like to buy cases from 6 macaroons to 24 macaroons.

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Aissatou B.

Published on 10/07/2017 à 12h52 following a purchase from 05/07/2017

Perfect delivery time.

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Sandrine C.

Published on 19/06/2017 à 12h42 following a purchase from 12/06/2017

Good article.

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Charlene K.

Published on 18/06/2017 à 19h19 following a purchase from 08/06/2017

Hello Order still not received!

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Régis P.

Published on 26/05/2017 à 15h34 following a purchase from 18/05/2017

Fast delivery, but the parcel was dropped off at a "point relais" (whose opening hours do not suit my business at all) instead of the planned delivery address, without a delivery note. Goods as described. Customer service contacted by e-mail to get an estimate of the delivery date, no answer .

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Response from CSJ emballages

Hello MR PERROT We are sorry for the inconvenience. Following the problem of delivery (schedules do not correspond to your activity) We put in places a delivery on RDV (DPD predict) from the beginning of July. Concerning our customer service, you have a phone number which is the 06 83 11 73 31 which can answer your questions from Monday to Friday from 8am to 5pm Cordially

Dany A.

Published on 06/05/2017 à 13h59 following a purchase from 30/04/2017

Very good product, fast delivery. Nothing to say. Very very correct.

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Pauline W.

Published on 26/04/2017 à 10h19 following a purchase from 18/04/2017

Delivery was super fast, just a few days. The goods correspond perfectly to the description. And the customer service is very efficient and pleasant. I recommend!!!

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