Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 958 published reviews

Summary of reviews

CSJ emballages consistently delivers fast and reliable service, with many customers noting quick delivery times, on-time shipments, and items arriving well packaged. The products are described as matching descriptions, meeting expectations, and being of good quality, with several mentions of top-notch packaging and accurate orders. Customer service and overall experience are highlighted by smooth processes, effortless ordering, and willingness to recommend the store, including prompt resolutions and helpful interactions. A recurring strength is competitive pricing combined with fast delivery and dependable reliability across orders.

Reviews 1, 2, 3 and 4 stars

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N
Naima B.
Rating: 2 out of 5
following a purchase from 14/10/2023
Defective parcel, a series of broken verrines. Complicated teop complaint procedure. Organization for a wedding, no time to acknowledge receipt... Disappointed.
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Gilles L.
Rating: 4 out of 5
following a purchase from 23/10/2023
Ultra fast, bravo.
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Céline G.
Rating: 4 out of 5
following a purchase from 22/10/2023
Very satisfied with the verrines. Many thanks.
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Pauline R.
Rating: 4 out of 5
following a purchase from 19/10/2023
IN LINE WITH OUR EXPECTATIONS.
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Jacky B.
Rating: 4 out of 5
following a purchase from 12/10/2023
Good service.
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Didier L.
Rating: 3 out of 5
following a purchase from 12/10/2023
It's a shame shipping costs are so high.
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Vianneytte G.
Rating: 4 out of 5
following a purchase from 11/10/2023
Problem-free order, material as described, fast delivery by relay.
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Jean-Marie B.
Rating: 4 out of 5
following a purchase from 10/10/2023
I didn't get customer service.
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Carole Q.
Rating: 4 out of 5
following a purchase from 10/10/2023
Very serious company. Very sympathetic telephone reception with a desire to satisfy the customer to 200%. Minor problem with delivery, but quickly resolved. Highly recommended!
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Laurence G.
Rating: 4 out of 5
following a purchase from 09/10/2023
Dozens of Verona were broken.
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Christian C.
Rating: 4 out of 5
following a purchase from 08/10/2023
Very good, nothing to complain about.
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Nathalie D.
Rating: 1 out of 5
following a purchase from 05/10/2023
I haven't received the delivery and I need it on Tuesday for my retirement party...am I in a panic or has it been delivered?
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Lova G.
Rating: 3 out of 5
following a purchase from 04/10/2023
No home delivery otherwise very good.
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Gilles C.
Rating: 2 out of 5
following a purchase from 26/09/2023
Hello , The payment by bank transfer service is a disaster, it took more than a week to receive my order and even then I called customer service.
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Michael B.
Rating: 3 out of 5
following a purchase from 25/09/2023
3,8.
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E'loh T.
Rating: 3 out of 5
following a purchase from 02/10/2023
So far I am satisfied with the products and the delivery service.
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Corinne M.
Rating: 3 out of 5
following a purchase from 20/09/2023
The glass looks thicker and prettier in photos than in real life.
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Jose C.
Rating: 4 out of 5
following a purchase from 27/09/2023
Perfect.
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Jean-Pierre M.
Rating: 3 out of 5
following a purchase from 21/09/2023
I think it would be a good idea to consider a more efficient delivery company. More than 13€ for a delivery five days after the order date when some do it for free in less than 24h should make you think. Nevertheless, nothing to say about the products ordered.
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François D.
Rating: 3 out of 5
following a purchase from 20/09/2023
I ordered FL30z film roll and received FL30.
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Christelle L.
Rating: 3 out of 5
following a purchase from 18/09/2023
Very disappointed by the delivery the instructions are not respected you have noon in a bakery (busy hours) in the middle of the store a large pallet and customers who can no longer access the drinks Now you manage! Not my problem.
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I G.
Rating: 4 out of 5
following a purchase from 14/09/2023
Delivery not on time. postponed 3 times. Impeccable driver.
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Agamonie G.
Rating: 4 out of 5
following a purchase from 13/09/2023
Very good quality products, fast delivery but rather expensive.
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Jean P.
Rating: 4 out of 5
following a purchase from 13/09/2023
4,67.
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Ingrid Q.
Rating: 4 out of 5
following a purchase from 13/09/2023
Volis a little damaged.
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Maria S.
Rating: 4 out of 5
following a purchase from 08/09/2023
Received on time, well packaged The verrines ordered seem of good quality Satisfied with my purchase.
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Andrelli G.
Rating: 4 out of 5
following a purchase from 31/08/2023
Delivered very quickly. Fast and efficient, quality products so very very satisfied with my purchase. Delivery rather expensive I find but good.
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Pierre A.
Rating: 4 out of 5
following a purchase from 31/08/2023
R A S.
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Kathleen M.
Rating: 1 out of 5
following a purchase from 29/08/2023
Order still not received I wish to be refunded.
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Response from CSJ emballages
Hello, Could you please get back to us so that we can sort this out over the phone?
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Christophe S.
Rating: 4 out of 5
following a purchase from 28/08/2023
Pleasant company to work with. Very good contacts. Quick to respond. Available. Good products. Overall...very good.
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Alexis F.
Rating: 4 out of 5
following a purchase from 27/08/2023
Shipping costs a little high .
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Marlon H.
Rating: 2 out of 5
following a purchase from 26/08/2023
Very unpleasant and lying deliveryman who says he has come to deliver but doesn't know how to stop, especially for professional items!
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Nathalie C.
Rating: 3 out of 5
following a purchase from 21/08/2023
The bags of chicken did not match the bags you show on your website. Different graphics and different outfit... I'm disappointed! Sincerely.
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Cécile G.
Rating: 4 out of 5
following a purchase from 21/08/2023
Fast and accurate delivery.
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Eric W.
Rating: 4 out of 5
following a purchase from 16/08/2023
Nothing wrong with the products purchased and the prices. However, the shipping costs could be lowered or negotiated with their service providers.
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Rachel T.
Rating: 4 out of 5
following a purchase from 13/08/2023
A few broken verrines.
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Patrick D.
Rating: 4 out of 5
following a purchase from 09/08/2023
Very reasonable delivery times, appropriate prices, variety of products, in short satisfied.
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Fabrice M.
Rating: 2 out of 5
following a purchase from 25/07/2023
Hello, normally delivery takes 4 to 5 days and the last delivery I waited 10 to 15 days before receiving it, it would be nice to be warned beforehand to be able to return it because I found myself without anything for 1 week.
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Response from CSJ emballages
I'm sorry for the inconvenience. But when you placed your order on July 25 at 19:03, it was indicated on the website "Our company will be closed from 26/07/2023 to 06/08/2023 inclusive. All orders placed on Tuesday 25/07 after 6:00 am will be dispatched on Monday 07/08/2023 Cordially,".
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Stephanie P.
Rating: 2 out of 5
following a purchase from 31/07/2023
Expensive and unjustified delivery times. No need to be in a hurry.
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Response from CSJ emballages
I'm sorry for the inconvenience. But when you placed your order on July 31, it was indicated on the website "Our company will be closed from 26/07/2023 to 06/08/2023 inclusive. All orders placed on Tuesday 25/07 after 6:00 a.m. will be dispatched on Monday 07/08/2023 Cordially,".
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Patrick B.
Rating: 4 out of 5
following a purchase from 01/08/2023
Hello. The bags are very good. The delivery time is much too long. Luckily I had other bags to tide me over.
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Response from CSJ emballages
I'm sorry for the inconvenience. But when you placed your order on August 1, it was indicated on the website "Our company will be closed from 26/07/2023 to 06/08/2023 inclusive. All orders placed on Tuesday 25/07 after 6:00 a.m. will be dispatched on Monday 07/08/2023 Cordially,".