Customer reviews of CSJ emballages

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Nathalie C.

Rating: 3 out of 5

Published on 31/05/2020 à 13h17 following a purchase from 23/05/2020

Delivery was fast but the order was incomplete.

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Carine J.

Rating: 3 out of 5

Published on 31/05/2020 à 08h35 following a purchase from 21/05/2020

Disappointed, I ordered rolls of hand towels with the container provided but it is unusable ... The hand towels tear in the container and you have to open it to get some :(. oU AORS? I don't understand how to install it and there's no explanation ...

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Gilles B.

Rating: 1 out of 5

Published on 25/05/2020 à 09h36 following a purchase from 19/05/2020

I still haven't received my order! Postage is more expensive than usual and delivery is really slow!

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Orlane D.

Rating: 3 out of 5

Published on 24/05/2020 à 18h25 following a purchase from 15/05/2020

Pastry boxes arrived crushed by the gold circles that should have been placed underneath, resulting in several boxes being torn and unusable.

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Mireille M.

Rating: 2 out of 5

Published on 19/05/2020 à 11h16 following a purchase from 09/05/2020

The delivery man was supposed to ring the intercom for me to come down and get the parcel, but he didn't. He stuck the box in my letterbox, which was too small! He jammed the box into my letterbox, which was too small! I had to get the building manager to come and get the parcel, which had got stuck.

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Laurent R.

Rating: 2 out of 5

Published on 17/05/2020 à 15h38 following a purchase from 10/05/2020

2.67.

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Maureen K.

Rating: 1 out of 5

Published on 17/05/2020 à 11h36 following a purchase from 08/05/2020

Very disappointed because the zipper puller was broken.

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YVES S.

Rating: 3 out of 5

Published on 12/05/2020 à 13h53 following a purchase from 05/05/2020

I phoned yesterday, explaining that there had been an error on my part, I had validated the same order 2 times. reply on the phone: his colleague who dealt with this was not available, that he would call me back, and... nothing will ever be able to use the result of my error. i was a novice in this type of transaction? What can I do? Can I return this second batch?

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Scheherazade B.

Rating: 1 out of 5

Published on 10/05/2020 à 08h44 following a purchase from 02/05/2020

Still haven't received my order.

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Alexandre G.

Rating: 3 out of 5

Published on 06/05/2020 à 17h21 following a purchase from 29/04/2020

The bags looked nothing like the photo.

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Richard C.

Rating: 1 out of 5

Published on 04/05/2020 à 09h32 following a purchase from 27/04/2020

Awaiting delivery.

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Michel V.

Rating: 2 out of 5

Published on 30/04/2020 à 10h18 following a purchase from 23/04/2020

The product does not live up to its price.the aluminium is rolled up on one side which means that it tears every time you use it.the thickness is far too thin which makes the product fragile.only the wide width is correct. I have sent an email to customer service and to date no response. Michel V.

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Hebrard S.

Rating: 3 out of 5

Published on 28/04/2020 à 20h55 following a purchase from 18/04/2020

Good.

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Mickael D.

Rating: 1 out of 5

Published on 28/04/2020 à 15h57 following a purchase from 21/04/2020

Order received and I am really dissatisfied 😡😡 Several loose boxes instead of receiving a pallet as expected. Wrong reference received. Missing reference. Complaint mail sent the same day, still unanswered to this day, not very nice especially in the current crisis situation.

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Response from CSJ emballages

Hello, Thank you for taking the time to write to us. We will contact the carrier and send you the missing merchandise,

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Y.c.

Rating: 3 out of 5

Published on 23/04/2020 à 13h47 following a purchase from 16/04/2020

Medium not strong enough.

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Lorine.

Rating: 3 out of 5

Published on 21/04/2020 à 15h33 following a purchase from 06/04/2020

Delivery out of time, damaged product and especially full of dust!

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Anonyme

Rating: 3 out of 5

Published on 21/04/2020 à 09h19 following a purchase from 13/04/2020

Nothing exceptional, I ordered in view of the current disruption and the closure of my current supplier.

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Katia M.

Rating: 3 out of 5

Published on 15/04/2020 à 16h18 following a purchase from 08/04/2020

I'm sorry but I can't give my opinion because I haven't received my parcel.

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Christian F.

Rating: 3 out of 5

Published on 09/04/2020 à 14h40 following a purchase from 31/03/2020

Order of April 3 delivered on Domage 9.

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Anonyme.

Rating: 3 out of 5

Published on 08/04/2020 à 13h41 following a purchase from 01/04/2020

ORDER COLLECTED 10 DAYS AFTER DISPATCH. I ASKED FOR THE TRACKING NUMBER BECAUSE A DELAY IN DELIVERY CAN BE JUSTIFIED BUT I RECEIVED NO ANSWER FROM CUSTOMER SERVICE. IT'S A PITY BECAUSE THERE'S NOTHING WRONG WITH THE GOODS - I'M VERY SATISFIED.

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Lydie M.

Rating: 3 out of 5

Published on 08/04/2020 à 12h33 following a purchase from 01/04/2020

I have just received the aluminium foil. The delivery was late, but in view of the events this may be normal. I'm thinking of ordering a width of between 33 and 35 cm next time.

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Maria R.

Rating: 3 out of 5

Published on 06/04/2020 à 08h12 following a purchase from 30/03/2020

Very satisfied.

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Émilie.

Rating: 1 out of 5

Published on 04/04/2020 à 16h38 following a purchase from 25/03/2020

Not received.

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La M.

Rating: 2 out of 5

Published on 02/04/2020 à 13h50 following a purchase from 26/03/2020

Hello, I would like to be able to rate you correctly but the goods have not been received since the order was placed on 26/3, today is 2/4.

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Axel B.

Rating: 1 out of 5

Published on 01/04/2020 à 15h32 following a purchase from 24/03/2020

Hello. I don't see how I can appreciate the quality of the service when I don't receive my order. The Colissimo company claims to have delivered to me when in fact I have received absolutely nothing. Just when I thought I'd have a better delivery with the "signature request" option, I realize that it doesn't prevent theft.

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Geneviève F.

Rating: 1 out of 5

Published on 01/04/2020 à 13h44 following a purchase from 25/03/2020

Package not received.

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Émilie C.

Rating: 1 out of 5

Published on 01/04/2020 à 08h28 following a purchase from 25/03/2020

I never received the order Please proceed with the refund.

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Marie-Michele R.

Rating: 1 out of 5

Published on 31/03/2020 à 21h42 following a purchase from 24/03/2020

Difficult to rate as I did not receive my order.

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Francine M.

Rating: 1 out of 5

Published on 31/03/2020 à 15h54 following a purchase from 24/03/2020

Still nothing after 10 days.

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Catherine C.

Rating: 1 out of 5

Published on 31/03/2020 à 11h58 following a purchase from 24/03/2020

I did not receive macommande.

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Claude M.

Rating: 1 out of 5

Published on 31/03/2020 à 11h18 following a purchase from 21/03/2020

Order on 21/03/2020 on 31/03/2020 still no parcel ??

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Jean M.

Rating: 1 out of 5

Published on 31/03/2020 à 08h13 following a purchase from 24/03/2020

Hello, I still haven't received my order, so I can't give my opinion. Maybe it's normal or not, I don't know.

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Christiane F.

Rating: 1 out of 5

Published on 30/03/2020 à 21h56 following a purchase from 23/03/2020

We are really sorry but we did not receive our order, colissimo sent us an email on Friday, telling us that our parcel was no longer on its way. We paid 21.06€ for nothing.

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Jean C.

Rating: 1 out of 5

Published on 23/03/2020 à 13h43 following a purchase from 16/03/2020

Still undelivered.

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Bruno G.

Rating: 2 out of 5

Published on 12/03/2020 à 13h27 following a purchase from 01/03/2020

The knife slide was broken and therefore unusable, probably during transport, so if you could send me another one in good condition ...?

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NAIMA N.

Rating: 2 out of 5

Published on 02/03/2020 à 11h17 following a purchase from 23/02/2020

2.5.

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Evelyne C.

Rating: 3 out of 5

Published on 01/03/2020 à 19h45 following a purchase from 23/02/2020

The blister packaging of food hygiene products is covered in black dust.

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Nicolas B.

Rating: 3 out of 5

Published on 07/02/2020 à 10h10 following a purchase from 30/01/2020

Aluminium mould with blow but especially the packing of the roll of plastic film in cardboard ripped on the front thus to put the baguette with the slide has cut ben not evident .one sees that it is not new . a little above on the order.

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Jean C.

Rating: 1 out of 5

Published on 02/02/2020 à 15h52 following a purchase from 25/01/2020

The parcel was to be delivered to ESPACE SERVICES NUMERIQUES place du 8 mai brignoles 83170 and not to the station avia relai easier for dpd who does not have to enter the city but for me who am handicapped I need a third person who can not go pick it up at the station so I refuse the parcel.

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Response from CSJ emballages

Hello, We are going to contact the transport company following this problem and we will come back to you. We will refund your parcel,

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Messieurs L.

Rating: 3 out of 5

Published on 01/02/2020 à 16h33 following a purchase from 23/01/2020

The goods were as expected. The delivery went well, but the cost of postage is extremely high for such a small parcel. We did not use customer service and cannot judge it.

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