Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 958 published reviews
5 7 284 81% 4 1 151 13% 3 296 3% 2 98 1% 1 129 1%

Summary of reviews

CSJ emballages consistently delivers fast and reliable service, with many customers noting quick delivery times, on-time shipments, and items arriving well packaged. The products are described as matching descriptions, meeting expectations, and being of good quality, with several mentions of top-notch packaging and accurate orders. Customer service and overall experience are highlighted by smooth processes, effortless ordering, and willingness to recommend the store, including prompt resolutions and helpful interactions. A recurring strength is competitive pricing combined with fast delivery and dependable reliability across orders.

Reviews 1, 2 and 3 stars

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C
Chantal L.
Rating: 1 out of 5
following a purchase from 19/07/2020
I still haven't received my order!
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Chinyi L.
Rating: 2 out of 5
following a purchase from 11/07/2020
Delivery sucked.
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Laurent B.
Rating: 3 out of 5
following a purchase from 10/07/2020
Does not work for my vacuum machine.
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Jean-Louis B.
Rating: 3 out of 5
following a purchase from 03/07/2020
Order received late Ordered July 3, received July 17.
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Jean M.
Rating: 1 out of 5
following a purchase from 03/07/2020
Still not received.
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Mohammed M.
Rating: 2 out of 5
following a purchase from 20/06/2020
Very good product, but the delivery time is unacceptable. Ordered on 20/06, it's now the 28th and I still haven't received anything.
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Madani M.
Rating: 3 out of 5
following a purchase from 20/06/2020
Fast delivery. It's a shame that the parcels arrive damaged (film dispenser box), due to a lack of packaging protection. The dispensers therefore arrive damaged.
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Catutia Q.
Rating: 3 out of 5
following a purchase from 18/06/2020
I made a mistake on my order for the verrines, they are smaller than those I wanted and on the site there is no place to return the product that does not meet my expectations the only downside. But otherwise nothing to say.
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Maxime D.
Rating: 2 out of 5
following a purchase from 06/06/2020
I still haven't received my parcel. it took the wrong route with the post office!!!! I paid 9 euros to be sure to receive it quickly conclusion it still has not arrived. It's not your fault but I'm going to complain to the post office.
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Muriel L.
Rating: 3 out of 5
following a purchase from 04/06/2020
2.
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Sylvie T.
Rating: 3 out of 5
following a purchase from 01/06/2020
Happy with the gloves.
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Sandra D.
Rating: 1 out of 5
following a purchase from 01/06/2020
I still haven't received my order placed on June 1st. This is terrible. However, the payment was cashed the same day.
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Jean C.
Rating: 1 out of 5
following a purchase from 31/05/2020
When I receive !!! .
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0.
Rating: 1 out of 5
following a purchase from 22/05/2020
Order of May 22 still not received!
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David S.
Rating: 1 out of 5
following a purchase from 11/05/2020
Hello, following my order of May 11, I still have not received anything, thank you.
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Isabelle B.
Rating: 2 out of 5
following a purchase from 22/05/2020
Hello my parcel was given to me in person because it was opened I am disappointed!
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Dan D.
Rating: 1 out of 5
following a purchase from 22/05/2020
Today is May 31st. My order, dated May 22, has still not arrived. My account has been debited. I had to buy the same thing elsewhere.
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Nathalie C.
Rating: 3 out of 5
following a purchase from 23/05/2020
Delivery was fast but the order was incomplete.
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Carine J.
Rating: 3 out of 5
following a purchase from 21/05/2020
Disappointed, I ordered rolls of hand towels with the container provided but it is unusable ... The hand towels tear in the container and you have to open it to get some :(. oU AORS? I don't understand how to install it and there's no explanation ...
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Gilles B.
Rating: 1 out of 5
following a purchase from 19/05/2020
I still haven't received my order! Postage is more expensive than usual and delivery is really slow!
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Orlane D.
Rating: 3 out of 5
following a purchase from 15/05/2020
Pastry boxes arrived crushed by the gold circles that should have been placed underneath, resulting in several boxes being torn and unusable.
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Mireille M.
Rating: 2 out of 5
following a purchase from 09/05/2020
The delivery man was supposed to ring the intercom for me to come down and get the parcel, but he didn't. He stuck the box in my letterbox, which was too small! He jammed the box into my letterbox, which was too small! I had to get the building manager to come and get the parcel, which had got stuck.
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Laurent R.
Rating: 2 out of 5
following a purchase from 10/05/2020
2.67.
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Maureen K.
Rating: 1 out of 5
following a purchase from 08/05/2020
Very disappointed because the zipper puller was broken.
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Yves S.
Rating: 3 out of 5
following a purchase from 05/05/2020
I phoned yesterday, explaining that there had been an error on my part, I had validated the same order 2 times. reply on the phone: his colleague who dealt with this was not available, that he would call me back, and... nothing will ever be able to use the result of my error. i was a novice in this type of transaction? What can I do? Can I return this second batch?
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Scheherazade B.
Rating: 1 out of 5
following a purchase from 02/05/2020
Still haven't received my order.
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Alexandre G.
Rating: 3 out of 5
following a purchase from 29/04/2020
The bags looked nothing like the photo.
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Richard C.
Rating: 1 out of 5
following a purchase from 27/04/2020
Awaiting delivery.
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Michel V.
Rating: 2 out of 5
following a purchase from 23/04/2020
The product does not live up to its price.the aluminium is rolled up on one side which means that it tears every time you use it.the thickness is far too thin which makes the product fragile.only the wide width is correct. I have sent an email to customer service and to date no response. Michel V.
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Hebrard S.
Rating: 3 out of 5
following a purchase from 18/04/2020
Good.
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Mickael D.
Rating: 1 out of 5
following a purchase from 21/04/2020
Order received and I am really dissatisfied 😡😡 Several loose boxes instead of receiving a pallet as expected. Wrong reference received. Missing reference. Complaint mail sent the same day, still unanswered to this day, not very nice especially in the current crisis situation.
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Response from CSJ emballages
Hello, Thank you for taking the time to write to us. We will contact the carrier and send you the missing merchandise,
Y
Y.c.
Rating: 3 out of 5
following a purchase from 16/04/2020
Medium not strong enough.
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Lorine.
Rating: 3 out of 5
following a purchase from 06/04/2020
Delivery out of time, damaged product and especially full of dust!
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Anonyme
Rating: 3 out of 5
following a purchase from 13/04/2020
Nothing exceptional, I ordered in view of the current disruption and the closure of my current supplier.
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Katia M.
Rating: 3 out of 5
following a purchase from 08/04/2020
I'm sorry but I can't give my opinion because I haven't received my parcel.
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Christian F.
Rating: 3 out of 5
following a purchase from 31/03/2020
Order of April 3 delivered on Domage 9.
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Anonyme.
Rating: 3 out of 5
following a purchase from 01/04/2020
ORDER COLLECTED 10 DAYS AFTER DISPATCH. I ASKED FOR THE TRACKING NUMBER BECAUSE A DELAY IN DELIVERY CAN BE JUSTIFIED BUT I RECEIVED NO ANSWER FROM CUSTOMER SERVICE. IT'S A PITY BECAUSE THERE'S NOTHING WRONG WITH THE GOODS - I'M VERY SATISFIED.
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Lydie M.
Rating: 3 out of 5
following a purchase from 01/04/2020
I have just received the aluminium foil. The delivery was late, but in view of the events this may be normal. I'm thinking of ordering a width of between 33 and 35 cm next time.
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Maria R.
Rating: 3 out of 5
following a purchase from 30/03/2020
Very satisfied.
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Émilie.
Rating: 1 out of 5
following a purchase from 25/03/2020
Not received.
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