The online store "CSJ Emballages" is recognized for its exceptional product quality and reliability, with numerous customers noting that items received are consistently as described and meet their expectations. Fast delivery is a recurring theme, with many highlighting the speed of shipment, often receiving orders within a couple of days, which enhances the overall shopping experience. Customers appreciate the professional service provided by the team, mentioning effective communication and responsiveness to inquiries, contributing to a seamless purchasing process.
Delighted with the order, it was exactly what we asked for. However, delivery needs to be reviewed, (small pallet) that the deliveryman refused to unpack because there were three steps to go down, so he left it on the sidewalk in front of the theater.
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Raphaël C.
Rating: 1 out of 5
following a purchase from 12/01/2020
Order placed on January 12 Delivery not received to date!!!
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Response from CSJ emballages
Hello, Unfortunately we have had a problem with your parcel. We are sending it back to you today,
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PATRICK H.
Rating: 1 out of 5
following a purchase from 07/01/2020
Material not delivered !!!
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Response from CSJ emballages
Hello, We'll take care of it right away. We apologize for the inconvenience,
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Theo Z.
Rating: 1 out of 5
following a purchase from 27/12/2019
I can't give an opinion, I still haven't received anything, even though you're asking me to give an opinion. Could I have some information about my order?
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Response from CSJ emballages
Hello, Your parcel is available at the relay point since December 31st,
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Marie F.
Rating: 1 out of 5
following a purchase from 14/12/2019
I did not receive my package and impossible to reach dos My package is blocked for 1 week ... .
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Response from CSJ emballages
Hello, there is a problem with your parcel because you ask to be delivered at a relay point, then you note in the additional information to leave the parcel with the guard, so the DPD transport company asks you where to deliver the parcel. Have a nice day,
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DIdier Z.
Rating: 2 out of 5
following a purchase from 09/12/2019
Package arrived dirty and damaged! Contact with customer service went unanswered.
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CAN A.
Rating: 3 out of 5
following a purchase from 26/11/2019
The shipping costs are too high.
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Patrice D.
Rating: 3 out of 5
following a purchase from 22/11/2019
Deplorable delivery service I had to call dpd and then cash packaging customer service. You pay 10 euros with dpd predict for delivery on a given date and you receive your parcel 4 days later. I expect a commercial gesture Cordially Pateice d.
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Ebru C.
Rating: 3 out of 5
following a purchase from 14/11/2019
Order came very quickly and in good condition.
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Bruno J.
Rating: 2 out of 5
following a purchase from 11/11/2019
My parcel arrived with some broken items and I did not receive any compensation. I am very disappointed.
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Response from CSJ emballages
Hello, I sent you an e-mail on November 13, 16:14 without any reply. If you can reply to resolve this problem, please do so,
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Vincent D.
Rating: 3 out of 5
following a purchase from 04/11/2019
I found the delivery fast but much too expensive for an order over 50€ delivery should be free, like many sites where this is the case, otherwise good product, Sincerely Vincent.
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Francoise Z.
Rating: 2 out of 5
following a purchase from 30/10/2019
Disastrous transport, cardboard half torn, the fault of the poor wedging of the aluminum box that had to walk see with your shipping department to block the container.
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Bernadette J.
Rating: 3 out of 5
following a purchase from 03/10/2019
Delivery with DPD Pickup: the parcel stayed one day at the Fresnes DPD. I called Fresnes and they told me they couldn't deliver because the "I am Winner" relay in Bagneux was closed for good! I was asked to choose another relay, which I did. My parcel was delivered this time. However, this morning I stopped by "I am Winner". The launderette is open!
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Aude J.
Rating: 3 out of 5
following a purchase from 20/09/2019
The notebook arrived in very poor condition... it was completely crumpled and the packaging torn.
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Benedicte P.
Rating: 2 out of 5
following a purchase from 19/09/2019
I had phoned to cancel the first order so that I could place another order. In reality I received the orders, he had told me he would cancel it and they did not.
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Response from CSJ emballages
Hello, I really want to apologize for this problem caused If you can come back to us on a possible next order to give you a discount code Cordially,
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Celine S.
Rating: 1 out of 5
following a purchase from 13/09/2019
Parcel arrived without my order . preparation error . to date I do not have my order . do not respond to opening hours, or messages from their facebook page . yet used to order from CSJ and there were no worries until now .
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Response from CSJ emballages
Hello, We called you on 20/09 to apologize for this problem and we sent you back a parcel the same day,
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Gilbert S.
Rating: 1 out of 5
following a purchase from 11/09/2019
Hello. My order was placed on Wednesday 11 09 19, at 10h43. I can't tell you anything about your product at the moment. The parcel arrived yesterday the 17th at the relay point. A message from DPD (your carrier) informed me that the parcel was available. But the manager looked by my name, by my first name, he went to see in the mailbox but nothing. so we make fun of the world. The carrier is totally unreliable. I'm very, very unhappy. I'll be picking up the item shortly. Thank you.
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Caroline C.
Rating: 1 out of 5
following a purchase from 05/09/2019
The delivery was not made. However, I spoke to the carrier on the phone, who did not leave the package where it was supposed to be. Furthermore, I was not informed that the delivery had not been made. I therefore collected my parcel from the DPD depot. The trays are too small. Customer service was impossible to reach on the phone and they didn't reply to my email.
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Response from CSJ emballages
Hello, I'm sorry for the inconvenience. I'll get back to DPD to find out what the problem is,
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Roger J.
Rating: 3 out of 5
following a purchase from 27/08/2019
Hello Satisfaction with the product and delivery. Reinforcing the cardboard box containing the product would be better. The corners were damaged. Best regards.
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Jean-Jacques R.
Rating: 2 out of 5
following a purchase from 07/08/2019
Products conform to the order, good quality, on the other hand problem in logistics. Products forgotten, emails supposedly sent but never received for a stock shortage. I would simply say: BREF.
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HUBERT M.
Rating: 3 out of 5
following a purchase from 05/08/2019
Dispenser box wrapped in simple plastic film. The package has taken a shock at one end, so care must be taken when unrolling it to ensure it doesn't tear.
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Karele F.
Rating: 1 out of 5
following a purchase from 31/07/2019
Hello, I placed an order on July 31st, it's now August 6th and I still haven't received anything, and customer service isn't answering the phone. I'm going to ask for a refund of my order because I have to buy all the products I ordered for my event on August 8. I don't recommend it at all!
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Laetitia G.
Rating: 3 out of 5
following a purchase from 25/07/2019
The 24h delivery was not applied and I had no feedback from the deliveryman or the customer regarding the goods delivered. As a result, I was not delivered on time as agreed. The merchandise is correct. The customer service is satisfactory. Otherwise no particular problems with CSJ. Always correct and serious despite this.
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David V.
Rating: 1 out of 5
following a purchase from 19/07/2019
Never again I recommend,smoothie glass without the lid,so unusable and big loss of sales!!,when you buy a car,are there tires with it!!!
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Malaurie H.
Rating: 3 out of 5
following a purchase from 16/07/2019
The first sheets of the booklets were torn off, taped to the packaging...too bad. Fast delivery!
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Ecole D.
Rating: 3 out of 5
following a purchase from 15/07/2019
Hello, I'm extremely disappointed Pace that as I had done my research on your site for straws cyclables, I thought that all were organic material. What a surprise and disappointment to see plastic straws ... I wasn't vigilant enough because I was overconfident. Too bad Heidi Lorenzi .
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Christophe M.
Rating: 2 out of 5
following a purchase from 09/07/2019
Delivery error Second shipment did not arrive on time! Too bad!
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FREDERIC R.
Rating: 3 out of 5
following a purchase from 12/07/2019
No problem.
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Alain H.
Rating: 3 out of 5
following a purchase from 08/07/2019
Very disappointed with the return which cost me 14 euro for a 25 euro item I will never recommend again because nothing was specified when ordering I find it scandalous but too bad for me I will not be fooled again I will be much more vigilant I went through amazon for the order and for some time their return policy has changed to our detriment.
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Valérie V.
Rating: 3 out of 5
following a purchase from 25/06/2019
Hello, I was not notified of the delivery, I just received an email with the invoice and then this email asking for my satisfaction, but I did not know that it had been delivered! I had to check on the tracking system, and it had been 2 days since the delivery, too bad!
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Patrick N.
Rating: 3 out of 5
following a purchase from 17/06/2019
Nothing to say about the service, but the merchandise was not at all satisfactory.
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Jean M.
Rating: 3 out of 5
following a purchase from 12/06/2019
Delivery not to my home Satisfied with the quality of the products.
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Anselme T.
Rating: 1 out of 5
following a purchase from 07/06/2019
When ordering with payment by cheque, please do not notify us of 24 to 72 hours after receipt of cheque, but rather 24 to 72 hours after cashing the cheque, as the goods were received after the event (VERY DISAGREEABLE!!) Furthermore, please change supplier for packaging, as the box arrived on MONDAY in very poor condition. Thank you.
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Response from CSJ emballages
Hello, We cash the check before shipping as stipulated on the site Cordially
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Sandra K.
Rating: 1 out of 5
following a purchase from 12/06/2019
Disappointed, not by CSJ Emballages but by DPD delivery which is not serious. The fast delivery charter could not be honored because DPD delivered on June 17 for an order dated June 12 which was urgent. I refused the order. I hope to be reimbursed as soon as possible. Unfortunately, I will no longer order from CSJ if they work with DPD, which doesn't deliver to every neighborhood and claims that no one was there when it came ...
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Response from CSJ emballages
Hello I would like to apologize for this problem if in the future you wish to recommend Colissimo as transport Cordialement
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RAKY O.
Rating: 3 out of 5
following a purchase from 05/06/2019
Fast service correct materials no price thank you for the speed.
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Jean B.
Rating: 1 out of 5
following a purchase from 29/05/2019
Hi, I still haven't received my merchandise, so I had to go buy some elsewhere.
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Mounir J.
Rating: 3 out of 5
following a purchase from 16/05/2019
Bonjour, Lavis sur l'entreprise et bien parcontre le service de livraison dpd et de ZERO jamais dans les délais.
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Christian C.
Rating: 3 out of 5
following a purchase from 21/05/2019
The quality of the trays was excellent and I was completely satisfied. On the other hand, the cardboard packaging arrived taped all over and ripped open on 2 sides, fortunately these are not fragile materials!
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Thomas K.
Rating: 2 out of 5
following a purchase from 19/05/2019
Too small.
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Williams S.
Rating: 3 out of 5
following a purchase from 18/05/2019
Delivery, price too high.
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